Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Näytä lisää
Yritys on vastannut
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
Yritys on vastannut
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Yhteystiedot
Charley Wood Road, L33 7SG, Liverpool, Yhdistynyt kuningaskunta
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Erinomainen
9 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Service
Arrived on time.
Quick job. Left everything clean and tidy.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Sarah,
thank you for your feedback, its good to hear the job was carried out efficiently.
kind regards
Wendy
Vastaus yritykseltä Liberty
Hi Elaine,
Wonderful to hear.
If you would like an official compliment sent to Sophia, Please send an email to Feedback@liberty-group.co.uk with a brief summary.
Thanks
Paul
Vastaus yritykseltä Liberty
Hi Michael,
Great to see we met your expectations.
Thanks
Paul
Very nice chap
Very nice chap, polite and Courteous, and i must add that the ability to do the job on a Saturday is fantastic, thank you.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hello Andrew,
Glad we have met your expectations.
Thanks
Paul
I had my Annual Gas check today
I had my Annual Gas check today, by Liberty. The young man who came to do the work was lovely and explained what he was going to do; he was tidy and of clean appearance, whilst also being professional. The job didn’t take long to do, he left the area he worked in, clean and tidy afterwards. Thank you.
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hello June,
Great to hear.
Thanks
Paul
Arrived on time
Arrived on time. Worked efficiently and was polite. Thankyou
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hello Andsoon,
Wonderful, Great to hear.
Thanks
Paul
The engineer was very polite
The engineer was very polite, on time and got the job done ✔️
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hello Lee,
Great to hear.
Thanks
Paul
Followed my desired instructions…
Followed my desired instructions regarding knocking. In and out quickly and work don
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Kenneth,
thank you for your feedback, I'm happy everything went well and the job was completed quickly for you.
kind regards
Wendy
Vastaus yritykseltä Liberty
Hi Jacek,
thank you for your feedback, I'm happy everything went well.
kind regards
Wendy
Vastaus yritykseltä Liberty
Hi Nigel,
thank you for your feedback, I'm happy our team are quick and efficient.
kind regards
Wendy
On time & didn't take long
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Becky,
thank you for your feedback, I'm happy to hear we were on time and didn't take to long.
kind regards
Wendy
Excellent service and all staff very…
Excellent service and all staff very friendly serviced my boiler quickly and efficiently thankyou
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Pauline,
thank you for your feedback, I'm happy our team are polite and efficient.
kind regards
Wendy
Polite and professional
Polite and professional. Thank you for being so respectful of peoples homes.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Carole,
thank you for your feedback, I'm happy our colleague was polite and respectful.
kind regards
Wendy
The engineer was polite quick and…
The engineer was polite quick and knowledgeable.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good afternoon, Robert,
Thank you for your feedback. We're delighted to hear the engineer was polite, worked efficiently, and demonstrated their knowledge throughout the visit. It's always reassuring to know our customers feel confident in the service they've received. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
he explained what needed doing and…
he explained whatneeded doing and rectified the fault there and then
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good morning,
Thank you for your feedback. We're pleased to hear the engineer explained what was needed clearly and was able to resolve the fault during the visit. It's always great to know issues can be put right quickly and efficiently. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
The Engineer has been very helpful
The Engineer has been very helpful. He took all of his time to fix all problems and explained what needed to be done very clearly.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good morning, Patrick,
Thank you for your kind feedback. We're pleased to hear the engineer took the time to thoroughly address the issues and clearly explain the work that was needed. It's great to know you felt supported throughout the visit and were happy with the service provided. We really appreciate you taking the time to share your experience.
Speak soon,
Adrian
Engineer was very polite and friendly
Engineer was very polite and friendly, told me each step he was doing.16
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good morning, Annie,
Thank you for your kind feedback. We're pleased to hear the engineer was friendly, polite, and kept you informed throughout the visit by explaining each step of the work. It's great to know you felt well looked after and involved in the process. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Good reliable company
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good morning, Tamsin,
Thank you for your feedback. We're delighted to hear you've found our service reliable. Providing dependable support for our customers is something we take great pride in, and we appreciate you taking the time to share your experience.
Speak soon,
Adrian
Two lovely polite gentlemen attended
Two lovely polite gentlemen attended
They were punctual, reliable and very respectful
Would highly recommend Liberty
Thank you
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good morning, Mrs Nicols,
Thank you for your wonderful feedback. We're delighted to hear the two engineers were punctual, respectful, and a pleasure to have in your home. It's fantastic to know their professionalism made such a positive impression. Thank you for recommending Liberty, it really means a lot to us.
Speak soon,
Adrian
So after weeks if harrasments (16 calls…
So after weeks if harrasments (16 calls and 5 messages in 1 day at one point) and threats of legal action they finally forced their way into my house through lies demanding I have my gas check, no gas in my flat no gas pipes no gas meter, yet they still have to come do a gas check apparently 🤦♂️ engineer was there 10 seconds wondering why he was needed to visit.
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good morning, James,
Dear [Reviewer’s Name], we would like to sincerely apologise for the distress and frustration caused by your experience. We understand how upsetting it must have been to receive repeated calls, messages, and warnings of potential legal action, particularly when there was no gas supply at your property. This is clearly not the experience we want any customer to have, and we are sorry that we caused you unnecessary inconvenience. Please send an email with you address, full postcode and a brief description of the issues experienced to feedback@liberty-group.co.uk and one of our Feedback Officers will investigate.
Speak soon,
Adrian
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