I had a very friendly call with Adrian today about setting up our new home insurance; his customer service was great! He explained everything very clearly and made me feel very comfortable about my ch... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Although some of the online information wasn't as clear as it could be, I received an unsolicited call from Sophia Hale on behalf of the company, following up on the automated information. She explain... Näytä lisää
5 stars for Let Alliance, and specifically for Freya! She made setting up my insurance completely hassle-free and easy. We spoke first on the Tuesday, and she followed up right on schedule this Thursd... Näytä lisää
Great service prompt and always quick in replying. We took out insurance for contents and landlord cover for damaged. We dealt with Freya Crompton and I must say she was fantastic. Explained everythin... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Yhteystiedot
Dodleston House, CH4 9EP, Pulford, Yhdistynyt kuningaskunta
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
4,7
Erinomainen
4 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good Service
A very helpful service thank you. Harry Brumbill set the policy up and sent all the relevant documents over immediately. Thank you
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for your review. We’re really pleased to hear you received such helpful service. Harry Brumbill did a great job getting your policy set up quickly and sending all the documents over right away, and we’ll be sure to pass on your thanks to him.
I had a call from Tracey this morning…
I had a call from Tracey this morning to arrange tenants insurance. She was lovely, talked me through everything in very easy to understand terms and was extremely helpful.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for your review. We’re so pleased to hear that Tracey made arranging your tenants insurance such a positive experience. It’s wonderful to know she explained everything clearly, in easy‑to‑understand terms, and was so helpful throughout your call. We’ll be sure to pass on your kind feedback to her.
I was highly impressed with the…
I was highly impressed with the exceptional customer service by Jessica.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for your review. We’re delighted to hear that Jessica delivered such exceptional customer service. Your feedback reflects the high standard of support we aim to provide, and we’ll be sure to pass your praise on to her.
Great company and customer service
Let alliance did my referencing for me getting my new apartment with my family all done very easily and quickly.i would also like to mention i have done my house insurance through them as well a special thank you to HALIM SEMTURK. Halim sorted my insurance out and explained everything to me properly and was very professional so thank you for
All your help and will definitely recommend to family and friends when looking for insurance on the property when renting
Thanks
Daniel Doherty
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for sharing your experience. We’re really pleased to hear that your referencing and insurance setup were handled so smoothly. It’s great to know everything for your new apartment was completed quickly and easily, and we truly appreciate your kind words about Halim. We’re delighted you’d recommend us to family and friends — that means a lot.
Harry is a lovely/patient guy
Harry is a lovely guy and was very helpful with his service today he deserves the recognition for this review! He needs his cup of tea🙂
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for sharing your feedback. We’re really pleased to hear that Harry was so helpful and made your experience such a positive one. It’s great to know he provided lovely, friendly service — and we absolutely agree he deserves the recognition.
Great!
I was asked to call regarding setting up home insurance for a property. I was slightly confused, however, after speaking with Adrian I cannot thank him enough. Everything I needed to know was explained clearly, and a good sense of humour too, which is not often found.
Thank you very much to Adrian and Let Alliance. Everything was so efficient and friendly.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for taking the time to share your experience. We’re so pleased to hear that Adrian was able to make everything clear and easy to understand, especially when things felt a little confusing at first. His friendly approach — and great sense of humour — clearly made a real difference, and we’re delighted he helped you feel confident about setting up your home insurance.
Had a great experience
Had a great experience! Corey Hall was friendly and helpful in sorting out our insurance policy for the flat we’ll be moving into, making it one less thing to think about. Thanks! From Ella Seabourne
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you so much for sharing your experience, Ella. We’re delighted to hear that Corey was friendly, helpful, and made sorting out your insurance policy feel effortless. It’s great to know he helped take one more thing off your list as you get ready to move into your new flat. We really appreciate your kind feedback and will be sure to pass your thanks on to him.
FRIDAY TZALABAVA IS THE GOAT
It was an absolute pleasure speaking with Friday Tzalavara. She was incredibly helpful, insightful, and professional throughout our interaction. Friday took the time to provide clear guidance and valuable perspectives, making the entire process smooth and easy to navigate. It is people like her who make work feel truly seamless. Her positive attitude, expertise, and willingness to help are greatly appreciated. Thank you, Friday, for such an outstanding experience!
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for sharing such a wonderful review of your experience with Friday. We’re delighted to hear how helpful, insightful and professional she was throughout your conversation. It’s great to know she provided clear guidance and made the whole process smooth and easy to navigate. Her positive attitude and willingness to go the extra mile truly embody the service we aim to deliver.
Thank you again for your kind words — we’ll be sure to pass your appreciation on to Friday.
Insurance and utilities for a new tenancy
Speaking with Maia and Harry regarding insurance and utilities respectively was an easy and clear process. They talked me through the processes thoroughly and articulately, and were friendly throughout. It made what could have very easily been a stressful experience feel very relaxed
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for sharing your experience with Maia and Harry. We’re so pleased to hear that they made both the insurance and utilities setup clear, straightforward and easy to navigate. It’s great to know their friendly approach and thorough explanations helped turn something that could have been stressful into a relaxed and positive experience. We really appreciate your feedback and will be sure to pass your kind words on to them.
Amazing Customer Service Experience with Tracey Blaxall
I've just had a fantastic telephone chat with Tracey Blaxall at Let Alliance regarding a home insurance policy. Friendly and informative, with her outstanding attention to detail, she gathered my information and advised me on the insurance policy I need for my home. Truly fantastic and friendly service aimed to help you with your move. Would recommend to my friends and family.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for taking the time to leave such a wonderful review. It’s great to hear that Tracey delivered the friendly, knowledgeable, and detail‑driven service we aim for every day.
We’re grateful for your recommendation and delighted we could help make your move a little easier.
Thank you
First time doing all this so I had a few questions and was a bit apprehensive but thanks to Jessica Smith I got all the answers I was looking for. Very friendly, polite and best of all helpful, many thanks from, Louis
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for taking the time to share your experience. We’re so pleased to hear that Jessica was able to answer all your questions and help put your mind at ease. Being friendly, polite, and genuinely helpful is exactly the standard we aim for, and it’s wonderful to know she delivered that for you. Many thanks again for your kind words.
Natasha Hargreaves has been wonderful…
Natasha Hargreaves has been wonderful to deal with during my process setting up a new tenancy. Excellent communication, polite and patient.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for sharing your experience. We’re delighted to hear that Natasha has been wonderful to work with during your tenancy setup. Her excellent communication, patience, and professionalism are qualities we value highly. We truly appreciate your feedback.
Great call
Last Friday afternoon I had a lovely call with Ben Gilbert who helped set up my home and contents insurance for my upcoming new home. Not only did he take the time to inform me thoroughly about the service, he listened to what I required and gave me advice about the best options for me. Thank you for making this an easy and enjoyable experience.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for your thoughtful review. It’s great to hear that Ben took the time to understand your needs, explain everything clearly, and guide you toward the best options. We’re pleased he made the process smooth and positive for you.
House insurance with Jessica
Spoke to a lady called Jessica Smith, to talk about house insurance. Excellent service and really helpful when explaining the service provided and what they offer.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for your feedback - we’re really pleased to hear you received excellent service and found everything clearly explained and helpful.
Very helpful
When speaking with Ben Gilbert he was very understanding and clear with the information he told us. Very helpful
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for your feedback - it’s great to hear that everything was explained clearly and that you found the conversation so helpful.
It was really nice speaking with Ben Gilbert.
It was really nice speaking with Ben Gilbert he was very professional and great at his job. He made everything easy to understand and I felt comfortable throughout the conversation.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you for your wonderful feedback - we’re really glad you found everything easy to understand and felt comfortable throughout your conversation.
I can't fault my experience with Cadey…
I can't fault my experience with Cadey Paige Jones - she was pleassant to speak with and professional.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Thank you so much for your lovely feedback - we’re really pleased to hear Cadey was both pleasant and professional during your experience.
Spoke with Maia Iball who was extremely…
Spoke with Maia Iball who was extremely friendly and helpful, cannot fault my experience.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Hi Wendy, thank you for leaving Maia such a lovely review!
The call handler (Hal) was professional…
The call handler (Hal) was professional and patient. He supported me with the most relevant cover for my home insurance. Thankyou for great customer service. Hal you are an asset to Let Alliance.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Hi Kay, thank you for Hal's 5* review! Have a lovely weekend.
Cadey Jones was very professional
Cadey Jones was very professional, very helpful in getting the right product for me.I am very happy with the service I received today.😊
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Let Alliance
Hi Dot, thank you for your kind review! We are happy Cadey was able to help.
Thanks, Lucy
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