Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Good price and free next day delivery as I asked, had asked to delay delivery until I returned from holiday which they did. Quick response to messages and very helpful. Will buy from again.

Saanut 5/5 tähteä

I recently bought a couple of flash heads from Lencarta which arrived promptly. Sadly on the first outing a gust of wind caught one, invoked Sir Isaac Newton and it hit the ground causing damage. The... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Such quick turnaround from ordering to delivery. Ordered a Neewer Pro 660 rgb light panel for use in club photography at an absolute bargain of a price in the sale. And it arrived next working d... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I’ve bought from Lenncarta and has service repairs from them and I’ve never been disappointed or let down. Comms are excellent whether by email or phone. Items always packed well. Had a few issues... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Valokuvaliike
  2. Kamerakauppa
  3. Valokuvaamo

Yrityksen kirjoittama

Lencarta is a well established, Award-Winning British company that has specialised in Photography Lighting Equipment and Consumer Electronics for well over a decade. Founded in 2006, we have utilised our experience, expertise and commitment to create one of the leading official distributors, repair and support centres in the UK for Godox, FeiyuTech, Visico and many more.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A+++

A++++ Great Service

1. helmikuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

I lost one of the wing nuts off of my…

I lost one of the wing nuts off of my heavy duty light stand, lencarta replaced this free of charge and only charged me for postage. Brilliant customer service as far as I'm concerned.

4. elokuuta 2023
Oma-aloitteinen arvostelu
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Prompt response

Prompt response, fast delivery and perfect packaging.

31. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 4/5 tähteä

Prompt delivery for the items ordered

Prompt delivery for the items ordered. Well packed too.

23. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a great review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Happy with my purchase and the advice I…

Happy with my purchase and the advice I was given prior to purchasing. Quick delivery. All good.

9. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Great service from start to finish

Great service from start to finish - helped out with my initial enquiries over chat and then exceeded the delivery time which was very helpful.

29. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 4/5 tähteä

Excellent customer service and good…

Excellent customer service and good delivery time.

20. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a great review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Great service

Needed to upgrade firmware on Godox v860ii nikon speedlite. Couldn’t do what should be a 2 min job on my pc. Sent to Lencarta 3 day turnaround upgraded to v1.9 ttl now works on my z8, note in box “no charge as 2 min job” Thank you !

29. heinäkuuta 2023
Oma-aloitteinen arvostelu
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

The item was what I was looking for…

The item was what I was looking for long.
Fast delivery
Very Professional

12. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Great prices and quick delivery

Great prices and quick delivery. Products are first class

12. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Delivered in two days

Delivered in two days. Emailed when it was despatched and delivered next day, securely packaged.

4. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Web site easy to navigate

Web site easy to navigate, information easy to read.

Payment process easy to use

12. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Order arrived very quickly

2. heinäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Excellent product range

Excellent product range, competitive pricing and top notch customer service coupled with rapid fulfilment

29. kesäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Nice to see the offer and arrived on…

Nice to see the offer and arrived on time.

27. kesäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Recently ordered two godox ad300 light…

Recently ordered two godox ad300 light , delivery arrived the very next day and nicely packaged. Highly recommend

27. kesäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 5/5 tähteä

Perfect product

Perfect product, fast delivery, thank you!

12. toukokuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 1/5 tähteä

Dishonest service

Purchased from Lencarta an AD100pro, which arrived in good time. Few months down the line, the flash went blank and did not turn on. I posted the flash back to Lencarta and they returned it working; but it only lasted for an hour or so, before failing again. I called back to complain and a brand new unit was promised in writing (I have the transcript as evidence). So, I sent my faulty unit back to Lencarta awaiting the arrival of a brand new unit. When the ‘brand new’ unit arrived, it was my old one, but fixed. I call the service team and spoke to the same person again saying that a mistake had occurred as I was promised in writing a brand new flash. He said that he will send me a brand new unit and I should post the one I had back to them. When I posted the unit, I called to give them the tracking number and confirm the brand new unit was on its way, which they confirmed with a positive ‘yes, it is a brand new unit’. Soon after, the ‘brand new’ unit arrived but was a refurbished unit as it had a hairline mark on the screen. I did not call to complain, because at this point, I was convinced Lencarta was doing this on purpose. I would have appreciated some basic respect, honesty, and integrity in their transaction. Poor manners do not win customers over.

22. kesäkuuta 2023
Oma-aloitteinen arvostelu
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

We apologise sincerely for any confusion caused by your experience with us. We have replaced your AD100 the first and second time with brand new units each time. Both times of which you could not take a picture of the hairline scratch as indicated and both times we received these back with no faults or hairline scratches. We do sincerely apologise that Godox no longer provide sealing on the screens of these products in order to reduce plastic waste.

We have been polite and transparent in every conversation and we wholeheartedly apologise that you have been disappointed by this transaction.

Kind Regards,
Customer Experience Team.

Saanut 5/5 tähteä

Amazing company, I can't fault!

I've purchased from Lencarta twice now and can't fault them! Orders are processed and dispatched super speedy and delivered quickly even with standard shipping!

17. kesäkuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Saanut 4/5 tähteä

Well packed and as expected

Item was out of stock but was delivered within circa 2 weeks. It was well packed and as I expected.

22. toukokuuta 2023
Lencarta Ltd-logo

Vastaus yritykseltä Lencarta Ltd

Hi there,

Thank you for leaving us a great review, we really appreciate it!

We are sorry for the delay in this product but we are glad that you are happy with the product.

Please reach out to us if we can help with anything further!

Kind Regards,
The Lencarta Customer Experience Team.

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