After reading several bad reviews, I was wondering if I made a mistake ordering the brake lights for my ‘26 Gladiator. However, they arrived on time, was easy to install and fit correctly, and after... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Delivery came in three separate shipments. Didn’t know what to expect and commented to company about not getting 2nd or 3rd containers. All came within days of each other and were in good shape. Ha... Näytä lisää
Yritys on vastannut
The LED lights arrived in about one week. Packaged well. The installation video on their site was helpful, but didn’t show how to wire the harnesses. The written instructions were pretty worthless, so... Näytä lisää
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The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My ins... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä LED Factory Mart
Yrityksen kirjoittama
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Yhteystiedot
4231 E Brickell St, 91761, Ontario, Yhdysvallat
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,7
Keskitasoinen
814 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Zero Customer Service
The worst experience I've had trying to install an LED light bar on my Bronco.
They shipped the light bar out without mounting brackets which came days later after I called about it.
No wiring instructions for the harness and for almost 4 weeks now and numerous emails asking the same questions repeatedly I am still unable to get this done.
Not only is their customer service super slow to respond but they actually have no idea what they sold and shipped me or how to install the light to the brackets or wire the harness to my vehicle.
They are asking me for pictures of the wiring harness THEY sent me so they can figure it out.
One word...wow.
And don't get me started on their childish recording when you call and no one ever answers...we're kickin it outside work hours at 1pm and we'll hit you up??
Are you actually running a serious business...clearly not.
I will never purchase anything from this place again.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Customer,
We sincerely apologize for your frustrating experience. This isn’t the level of service we aim to deliver. We’ve escalated your case to ensure your issue is resolved quickly and your installation completed correctly. Thank you for sharing this feedback—it helps us improve both our shipping accuracy and customer response. Please contact us directly so we can make this right.
It's been 10 days since my order and…
It's been 10 days since my order and crickets. No updates, no shipping info.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Arthur,
We’re very sorry for the delay and lack of communication. That’s not the experience we want for our customers. Please reach out to us support@ledfactorymart.com directly with your order number so we can look into it right away and provide a shipping update. Thank you for your patience.
OK,I'm going to VERY HONEST ABOUT THIS
OK,I'm going to VERY HONEST ABOUT THIS. I haven't received any notices on my order, I looked at there there site and my order hasn't even been shipped out. I tried contacting customer service and the only reply I got was STOP sending more then one email that someone is looking at my order. At this point I just want a REFUND don't need the product anymore I'll be looking elsewhere. Thank you.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Ricky,
We’re truly sorry for your experience and the frustration caused. We can’t locate your order without an order number, but we’d like to help resolve this quickly. Please contact our customer support team at support@ledfactorymart.com with your order details, and we’ll assist you with a solution right away
The air mattress was fine
The air mattress was fine. The issue was it had a small pinhole so it went flat overnight. I simply wanted an exchange then they sent me a message saying they needed my email address but they sent that message TO my email. Didn’t make sense ever since then, they ghosted me so I went through PayPal to have them file the claim they said sure we got a hold of them they said ship it back for a full refund. The problem with that is it was in China and they knew it would cost me more to ship it to China then to eat it so after I got back with paypal and told them that they replied to the company and the company ghosted them so then I had to go through my bank to get the refund money back. They are not reliable. I would not purchase another thing from these people.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Consumer,
We’re very sorry to hear about your experience and the frustration caused by the communication and return process. We always aim to make warranty and replacement requests quick and fair for our customers. Unfortunately, we couldn’t locate your order based on the information provided. Please reach out to us directly at support@ledfactorymart.com with your order details so we can look into this further and find a suitable resolution as soon as possible.
Terrible instructions
Terrible instructions, cheap product, zero customer support, I've been trying to get a hold of them for 2 weeks and no response. Reading The instructions make no sense at all, extremely incompetent people and service.
I have written multiple times.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Steve,
We’re truly sorry to hear about your experience and the frustration caused by unclear instructions and delayed responses. This is not the standard we aim for. Please contact us directly at support@ledfactorymart.com so we can resolve this promptly. We value your feedback and are reviewing our instructions and support process to ensure better service going forward.
A littlt complicated using pay pal
A littlt complicated using pay pal, rather use cc firect
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Guy Walters,
Thank you for your review and honest feedback! We’re happy you chose to shop with us and appreciate your input about the PayPal process. We’re always working to make checkout simpler and smoother, and we’ll share your suggestion with our team. We hope your next experience is even better!
All good here!!!
Easy order, Easy site to get around. Lightning fast shipping. Perfect!!!!
2. maaliskuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear James,
Thanks so much for the amazing 5-star review! We’re thrilled to hear you found our site easy to use and appreciated our fast shipping. Your satisfaction means everything to us. We look forward to serving you again soon and continuing to make your shopping experience quick and hassle-free!
Vastaus yritykseltä LED Factory Mart
Dear Charles,
Thank you so much for your 5-star review! We’re thrilled to hear that you found the ordering process easy and smooth. Our goal is to make every purchase simple and enjoyable. We truly appreciate your support and look forward to serving you again soon!
Nice lights
Nice lights, instructions could have been better though, lucky there's a you tube video.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Lance,
Thank you for your review! We’re glad you like the lights and appreciate your feedback about the instructions. We’re sorry they weren’t as clear as they could be and are working on improving them for future customers. We're happy the YouTube video helped and hope you’ll enjoy your lights for years to come!
Vastaus yritykseltä LED Factory Mart
Dear Jon,
Thank you so much for the 5-star review! We’re thrilled to hear you had a great buying experience with us. Your satisfaction means a lot, and we truly appreciate your support. We look forward to serving you again soon and continuing to provide the best possible service!
Communication was not very acceptable
Communication was not very acceptable. Emails took days to respond and I was only able to get ahold of someone on the phone twice and this was after no less than 30 phone calls.
2. helmikuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear Stephen,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We understand how important timely communication is and apologize for the delay. Our team has reached out to you via email to resolve this matter and ensure better service going forward. Thank you for your patience and feedback.
Love the upgrades
Great product. It is true plug and play. Pretty easy install. The upgrades look amazing on my 2023 Black Diamond edition Bronco. It did take a month for the product to ship- so that was a little long- but arrived and working great. Will buy from LEDMart again.
3. helmikuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear jason,
Thank you for the great review! We’re delighted to hear you love the upgrades and found the installation easy. Your Bronco must look incredible! We appreciate your patience with the shipping delay and are glad everything arrived in perfect condition. We look forward to serving you again at LED Factory Mart soon!
GOOD,LOVE LED FACTORY MART
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Wade,
Thank you so much for your awesome 5-star review! We’re so happy to know you love LED Factory Mart. Your support and kind words mean a lot to us. We’ll keep working hard to bring you great products and service every time you shop with us!
Everything i order came in on time
Everything i order came in on time. It fit like it sed it would.
3. helmikuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear Keith,
Thank you so much for your 5-star review! We’re thrilled to hear your order arrived on time and that everything fit just as expected. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!
Vastaus yritykseltä LED Factory Mart
Dear Doug,
Thank you for the 5-star review! We’re thrilled to hear that you found our service fast, reliable, and efficient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon—thanks for choosing us!
Missing parts from my order and lack of after sales customer services
Missing parts from my order, no one answers the phone or responds to the WhatsApp text messages ( highly recommended on their website) I would absolutely stay clear from this site. Zero communication when shipped and delivered (still showing be processed even though I have the product) and zero customer services when needing to speak with someone.
1. maaliskuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear RONAN,
We’re very sorry for the frustration you experienced and appreciate you bringing this to our attention. We understand how important clear communication and complete orders are. Our team has reached out to you via email to resolve this promptly. Thank you for your patience—we’re committed to making this right and improving your experience.
It’s proving to be a little bit more of…
It’s proving to be a little bit more of a pain to install these headlights than anticipated and it looks like I’m gonna probably have to take it to a shop to get it done
1. helmikuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear Jeffery,
Thank you for sharing your feedback. We’re sorry to hear the installation process has been a bit challenging. Our goal is to make every upgrade as smooth as possible, and we’d be happy to help troubleshoot or offer guidance. Please reach out to our support team support@ledfactorymart.com—we’ll do our best to ensure everything gets installed perfectly for you.
Super bright lights. A must buy
Website was easy to navigate and the shipping was fast. The product is top notch construction. The only gripe I might have would be the brackets that were included. Wish they had been applied at the factory due to some of them not fitting exactly. I was however still able to install them and the lights are on and working better than expected. They are definitely bright!
1. helmikuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear Matthew,
Thank you for your 5-star review! We’re glad you found our website easy to use and are enjoying your new lights. We appreciate your feedback about the brackets—it helps us improve. It’s great to hear the installation worked out and that the lights are shining bright beyond expectations! Thanks for choosing us for your lighting needs.
Everything arrived well packaged and…
Everything arrived well packaged and installed was simple. Lights look good and looking forward to upgrading more of my lights in the future.
1. helmikuuta 2026
Vastaus yritykseltä LED Factory Mart
Dear Bain,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your lights arrived safely and were easy to install. It’s great to know you’re enjoying how they look, and we can’t wait to help you with your future lighting upgrades!
very good very fast
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LED Factory Mart
Dear Patrick,
Thank you so much for the 5-star review! We're delighted to hear that you found our service very good and fast. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon and continuing to provide an excellent experience!
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