It is helpful. I am not qualified in this field so I appreciate the explanation I layman’s terms . When all the info was not disclosed when the property was purchased .. thank you for your help .. R... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Given lots of advice from a very knowledgable , polite , young man . However , there was to be a follow up email from him to confirm our conversation . Still waiting , hence only 4 stars .
Yritys on vastannut
Well it was a bad line and I could not hear the agent very well a lot of the time. I did take the advice that I was given and sent my letter to a joint Freeholder who has been totally ignoring my requ... Näytä lisää
Yritys on vastannut
The arranged call was on time as agreed. Kemi was superb, very professional, introduced herself and put me at ease straight away. She asked pertinent questions which enabled her to provide the advice... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.
Yhteystiedot
2 Marsham Street, SW1P 4DF, London, Yhdistynyt kuningaskunta
- 020 7832 2500
- info@lease-advice.org
- www.lease-advice.org
4,0
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Service!
The service I received was very helpful. The adviser was patient and listened to my issues. She also gave me clear advice. Thankyou!
4. elokuuta 2026
The advisor on the line was a star!
4. elokuuta 2026
The advice and advisor covered…
The advice and advisor covered everything that I needed.
1. elokuuta 2026
An invaluable service
Extremely prompt response to my enquiry. Advice given was concise, clear and comprehensive and answered my questions.
I would say the Leasehold Advisory Service provides an invaluable service.
1. elokuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your lovely review! We’re pleased the service was helpful and that your enquiry was answered clearly.
Advice was on point
1. elokuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your 5-star review. We’re glad you found the advice useful.
Very helpful
They called on time, and were very professional, helpful and knowledgeable
4. elokuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your 5-star review! We’re pleased our adviser was able to assist you and provide the support you needed.
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased you had a positive experience with our service.
Not very happy with advice and cut me…
Not very happy with advice and cut me off while still talking unimpressed very upset too.
4. elokuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your feedback, Carol. We’re sorry to hear that you were unhappy with your experience. This is not the level of service we aim to provide, and we appreciate you taking the time to let us know. Please feel free to contact us at info@lease-advice.org so we can look into what happened and see how we can help address your concerns.
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased you had a positive experience with our service.
It is helpful
It is helpful. I am not qualified in this field so I appreciate the explanation I layman’s terms .
When all the info was not disclosed when the property was purchased .. thank you for your help .. Regards Eleanor
30. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your review, Eleanor. We’re pleased our adviser was able to explain things clearly and that we could help with your enquiry.
Very good clear advice on how to…
Very good clear advice on how to proceed and what the issues are
29. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased our adviser was able to provide clear guidance and support with your enquiry.
Great first level advice in my rights and the process I should follow
Great service, very easy and quick to get a phone call with them, and knowledgeable on the process.
27. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your review. We’re pleased you found the service quick and easy to access, and that our adviser was able to provide helpful guidance.
Well it was a bad line and I could not…
Well it was a bad line and I could not hear the agent very well a lot of the time. I did take the advice that I was given and sent my letter to a joint Freeholder who has been totally ignoring my requests so o did get good advice.
27. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your review. We’re sorry the call quality made it difficult to hear everything clearly, but we’re pleased the advice was useful and helped you decide on your next steps.
Very good experience with the service…
Very good experience with the service you have provided, many thanks.
30. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your 5-star review! We’re glad we could help.
Good advice
Given lots of advice from a very knowledgable , polite , young man . However , there was to be a follow up email from him to confirm our conversation . Still waiting , hence only 4 stars .
29. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your review. We’re pleased our adviser was able to provide helpful advice. If you are still waiting for the follow-up email, please contact us at info@lease-advice.org and we’ll be happy to look into this for you.
Advisor knew the relevant law and was…
Advisor knew the relevant law and was able to give advice on how to proceed
28. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for taking the time to leave a review. We’re glad our adviser was able to help.
Thank you so much for providing me with…
Thank you so much for providing me with guidance it is much appreciated.
28. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your 5-star review! We’re pleased we were able to assist you.
Knowledgable but although gave me some…
Knowledgable but although gave me some contact numbers to help me, I found no help whatsoever
27. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your review. We’re pleased you found our adviser knowledgeable, but we’re sorry to hear that the contact numbers provided did not lead to the help you needed. We appreciate your feedback and will use it to help improve the support and signposting we provide.
Lucky to get a cancelation so I booked…
Lucky to get a cancelation so I booked the appointmentm 3 minutes before it was due to happen - thought I was probably too late, but a very helpful advisor phoned me 10 minutes later and provided some extremely useful advice
25. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your review. We’re pleased our adviser was able to assist you and provide useful advice.
They were helpful but the line wasnt…
They were helpful but the line wasnt very clear and kept cracking up so was very hard to understand but have done what they suggested and am waiting to hear back from shp and the council.
25. heinäkuuta 2026
Vastaus yritykseltä The Leasehold Advisory Service
Thank you for your review. We’re pleased you found the advice helpful, and we’re sorry the call quality made it difficult to understand. We appreciate your feedback and hope the suggested next steps help you move things forward.
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