Very good customer service timely response, worked well in agreeing a suitable date to carry LFT
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had Gary Cooper and the team come out to us to do our annual medicals. As always with a big company, things don't always go to plan, but from the Get go, the communication was brilliant and mad... Näytä lisää
Yritys on vastannut
Technician: Paul Sutcliffe A very thorough service from Paul that we are more than happy with. Paul treated all our members of staff as individuals and clearly cares about helping everyone... Näytä lisää
Robert was brilliant throughout the assessment of my health check up and couldn’t fault him one bit! Kept me comfortable through the entire process and was extremely friendly. Very simple and easy to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Latus Group is a leading UK occupational health provider with a mission to change the way the world heals by helping organisations look after their people. For the past two years, Latus Group has been the fastest-growing provider in the occupational health sector, transforming organisational performance through tech-enabled, data-driven occupational health. Responsible for more than 3000 clients and 1.3M individual employees across the UK & Ireland, Latus Group offers the largest fleet of mobile health units in the country including the only occupational health provider to offer a mobile chest X-ray machine, giving our partners the healthcare they need, whenever they need it, wherever they are.
Yhteystiedot
Chanterlands Ave, HU54EF, Hull, Yhdistynyt kuningaskunta
- 01482 633048
- enquiries@latusgroup.co.uk
- www.latusgroup.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Health surveillance report not being provided
Health surveillance was completed 3 weeks ago. I have been chasing for the report for 3 weeks. I was told the report will be available through their portal but I haven't been provided access to the portal which I have been chasing for a few weeks.

Vastaus yritykseltä Latus Group
Really good experience
Really good experience, felt very comfortable and everything was explained well by John C. Also happy to answer any question’s I had
John c was brilliant
John c was brilliant. This was my first time and John put me at ease, explained everything to me, the tests, the results. Great first experience, thank you
Health surveillance
John C, absolute top man, very welcoming and made it a positive experience
VERY SLOW AND UNHELPFUL
Booked a safety critical medical with them, seemed fine before the appointment and medical completed with no issues.
Since then it has been a week of chasing them for a result certificate with nobody answering any of the landline numbers, minimal email responses and when they do respond it is unhelpful.
They haven't contacted me to take a payment yet and it has been a week, I have sent numerous emails asking what is going on with payment.
I can't understand a company that is so disorganised the customer has to chase you about paying for the services.

Vastaus yritykseltä Latus Group
Heather Taylor
Heather Taylor, excellent service provider
I recently used this health service and…
I recently used this health service and had an overall positive experience.Karen was really knowledgeable, patient, and thorough in their explanations. The environment felt clean and well-managed, and appointment was handled efficiently with minimal waiting time. I appreciated the clear communication regarding my health concerns and the practical advice provided. I would recommend this service to anyone looking for reliable, professional healthcare.
Very efficient
Heather Taylor was Very efficient, friendly and very helpful
Good job
Heather was great, and was very efficient in getting all the team through the process. She is welcome to come back next year.
Friendly, professional and helpful!
Heather was friendly, professional, thorough and happy to answer any questions the team had.
Today John C did my occupational health…
Today John C did my occupational health review. He was very friendly and professional and made me feel at ease. Very positive experience
Very efficient & good customer care…
Very efficient & good customer care from Heather
John c put through my medical no…
John c put through my medical no problem at all. He put my mind at rest and talked me through the process. Cheers john
John C
John C. Really friendly and made me feel really comfortable. Excellent medical
Really poor quality report
Really poor quality report. Service was very slow, and when we eventually got a report back it was rushed, generic, and just repeated what the employee wanted with no independent clinical view provided.
Not a great OH provider in my experience, have had to refer our employee elsewhere.

Vastaus yritykseltä Latus Group
Heather was brilliant and very helpful…
Heather was brilliant and very helpful and accommodating
Thanks Paul V
I had a workplace medical with Latus.
Paul Virtue conducted my medical and he was such a nice bloke and very professional. Really helpful and explained everything perfectly and made me feel really comfortable!
Thanks Paul!
Very professional and knowledgeable.
Very professional and knowledgeable. Thanks John C for your helpful and informative screening.
John C
John C
Very nice guy. Explained a lot about what's being tested and about results. Enjoyed speaking to John.
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