Kreston Solicitors Arvostelua 

Very helpful and supportive

Ben eski avukatımdan red almıştım, dosyamı Kreston Solicitors’a taşıdım bana bir buçuk yıl içinde 5 yıllık oturum aldılar gerçekten işinin ehliler herkese tavsiye ederim.tekrardan herşey için çok teşekkür ederim

My partner and I had the worst experience trying to purchase a leasehold flat in London using Kreston solicitors. We instructed Kreston in late January and in July we eventually decided to pull out since there was no end in sight, and it was an extremely frustrating and stressful process.

I really really hope that someone can at least learn from my mistake and not use Kreston solicitors. We’re now purchasing a leasehold with a different solicitors and the experience has been completely different and much smoother. Below I listed a summary of their shortcomings to give more details.

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Communication with Gurbet and Helin was impossible and fragmented:
- No proactivity in calling us back or updating us but I expect this from most solicitors, but on top of it, our solicitor was impossible to reach, always in her lunch break or in another call or unavailable.
- Gurbet called back at 20pm on a Tuesday or on a Sunday night while we appreciate the working long hours, the lack of proactivity in other moments make this quite inappropriate.
5-months into the process, we asked for an in-person meeting which lasted two hours. While Gurbet provided a helpful and detailed explanation of the legal process, which we were grateful for, it also highlighted how much information had not been clearly communicated to us until that point. Even after this discussion, we were once again left without a clear sense of next steps, likely timelines, or what was required to progress the transaction.
- No timeline in sight EVER. The answer was always “it’s early to say” or a plain “we really cannot say”. Mind that we last asked any idea of a time frame the week we dropped the buy, so 5 months in,

Zero support and crazy approach to solve problems
- Legalese and zero explanations, we were dumped on piles of documents with no filters.
- Despite explicitly asking for information in plain terms, we were told this would require too much time and that a final report would cover everything later. This means we were unable to ask informed questions in real time
- Agent questioned why searches were not done earlier, they were requested over a month after we instructed them
- The flat came with a parking lot and they requested a “deed of variation” which would have meant ALL flats in the entire complex would have had to implement this, which could have taken years!
- Suddenly said “ok we dropped this now…” so some enquiries were dropped, other not absolutely randomly.

Some of our funds came from Italy and while we understand the need for anti money laundering checks, we were repeatedly asked for documents that were either:
- Inconsistent (e.g. tax returns requested for one parent but not the other),
- Excessively old (e.g. bank statements from 2011), or
- Already provided (but seemingly reviewed multiple times with little coordination).

This created confusion, delays, unnecessary stress for us and our parents despite our best efforts to repeatedly provide everything they asked for and explain/translate it for them.

Contract had crazy clauses:
- Contract says they are due to respond within 6 months
- Contract says capped amount but not true. Even if we didn’t complete, we were charged more than the initial quoted amount, and after complaining we received a 10% discount as a sign of “good will”. After complaining again, we managed to take it down to the initial quoted amount even if the process was not completed.

Fees were unclear until the end:
- Threatened to charge extra fee
- Final bill not clear, no billing guide
- Took ages to get a clear breakdown of fees.

I like to say thank you to Kreston Solicitors and especially Dilan Seker who was the solicitor who dealt with the sale of my property
Professional service all the way through
5 stars out of 5 for the services that was done

We have just completed on our property and had Kreston as our solicitors.
I can’t recommend them enough. We had Helin guide and help us through every stage of what is a stressful time trying to purchase a home.
She was absolutely outstanding. Again I can’t thank her enough. From start to finish in constant dialogue and offering all the information we need and made our process as seamless as it could be. A thank you to Ergun also for over seeing everything for us.
Overall.. outstanding.. thank you

Unfortunately, we had to find a new solicitor for our conveyancing due to multiple issues with the service we received. From the outset, we discovered that much of the information provided in the initial quote was inaccurate or misleading.

Compounding the situation, the solicitor assigned to our case went on an extended leave without any prior notice. During this time, we spent weeks chasing updates, with little to no response. We only received a single call from a paralegal, who was unable to assist and deferred all matters until the solicitor’s return.

We had placed our trust in this firm based on the glowing reviews we saw, but our experience was far from what was advertised. We are deeply disappointed and hope that sharing our experience will help others make more informed decisions.

Kreston’s were very professional throughout the whole process of the selling and buying of our home. They were extremely detailed on every legal point and answered our questions.
I would recommend their services and will definitely be using again, thank you to Gurbet and Helin for looking after us.

Would recommend Kreston solicitors, introduced to me by W J Meade estate agents. My solicitor Dilan Seker was very professional and thorough, informative, and always responsive, keeping me apprised on the progress of my house purchase by phone and email.

I’m happy from Dilan service

Effective and efficient

Afshan was absolutely amazing, she was very professional and very prompt in dealing with all queries. She provided regular updates and she was always available when I called. Despite the complications with the property Afshan went above and beyond in completing the sale in a timely and professional manner. Afshan and Kreston Solicitors will be my solicitors for all conveyancing dealings going f/w.

I used Kreston Solicitors when selling a property. The process was dealt with by Dilan Seker who was professional and informative throughout the whole process. I will be using Kreston Solicitors for any further legal matters and would thoroughly recommend them.

We have just completed a complicated transaction smoothly and promtly thanks to Ergun's hardwork. He's so helpful and cooperative. We are happy to use their services in the future again.

Kreston solicitors dealt with my conveyancing matter with proffesional care with brilliant reception staff I had no problem contacting the solicitors working on my behalf with calls and emails keeping me up to date.

Miss Nazife dealt with our case perfectly. We had such a great service.

I worked closely with Gurbet and Helin on the sale of my property. Whilst the sale itself was a long process Kreston Solicitors gave me good advice, kept me updated throughout the process and got the sale over the line for me at a reasonable rate. I would strongly recommend.

My Legal Advisor - Afshan- has been an excellent advocate and professional. She has offered us magnificent services at all times in the past six months. We were receiving her advice and assistance via emails and telephone calls with utmost dedication and determination. I shall ever recommend her.

Afshan was supporting us in conveyancing our first leasehold property. She was offering us Sinply Excellent Services at all times. She has been a wonderful, professional and inconceivably caring lawyer.

I had the pleasure of working with Kreston Solicitors, who came highly recommended by the estate agents handling both the sale of our property and our purchase. I am delighted to say that the service we received was exceptional from start to finish.

Our solicitor, Gurbet Dursun, truly stood out for her professionalism, efficiency, and trustworthiness. She also demonstrated an admirable level of compassion and empathy, particularly as our sale encountered a few setbacks due to unfortunate circumstances. Throughout the entire process, Gurbet kept us fully informed and updated, so much so that I never had to chase for information—she was proactive in notifying us of any developments. Her communication was consistently clear and reassuring.

I would also like to acknowledge the invaluable support of the paralegal, Helin, whose assistance was crucial in helping us achieve our goal.

Based on our experience, I would confidently recommend Kreston Solicitors to anyone looking to buy or sell property. Their professionalism and dedication are second to none.

When we were selling our house,We used a conveyancer recommended by the estate agent. But luckily,We used Kreston to buy our new property,And the difference we experienced was massive. Our conveyancer was impossible to get hold of,Didn’t seem to care how long things took,And was quite unhelpful. Afshan Malik At Kreston,On the other hand was completely the opposite. She was so helpful,Always took our calls,Explained everything in a way we could both understand,And was so professional in every way. I only regret we didn’t use Afshan to sell our property. I couldn’t recommend Kreston enough,And thank you to Afshan for all her help.