King Billy Casino Arvostelua 

778
•
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

King Billy has been great to play on, verification was easy enough and didn’t take long, I had some minor issues to have with withdrawing funds but I must say the support has been top tier, I’m reall... Näytä lisää

Saanut 5/5 tähteä

I wrote a previous review that I probably shouldn’t. Have. I was frustrated at the time there was miss communication happening. The King Billy team have been trying to work effortlessly to try and co... Näytä lisää

Saanut 1/5 tähteä

Die positiven Bewertungen sind zu 100% gekauft. Bonus und Echtgeld werden bewusst intransparent miteinander vermischt, sodass eig alles Bonusgeld ist, falls man einen aktiviert hat. Auszahlungen er... Näytä lisää

Saanut 5/5 tähteä

Schon sehr lange existierendes Casinos und eines der besseren aus der Dama Gruppe. Sicherlich im Vergleich relativ niedrige Boni (wenn man sieht das andere Häuser der Gruppe quasi wöchentlich bis zu 5... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-kasino tai vedonvälittäjä
  2. ja myös
  3. Kasino

Yrityksen kirjoittama

Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.


Yhteystiedot

Tiedoksesi

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

778 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(778)

51 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Best ever

Best ever , fast and goood in withdrawal

13. toukokuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Enajd,

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our fast and efficient withdrawal process. Your satisfaction is our top priority. If you ever need any assistance, feel free to reach out. Happy gaming at King Billy Casino!

Long Live Enajd!
Love Live King Billy!
Play long and prosper!

Saanut 1/5 tähteä

Withholding my winnings of $2000

Withholding my winnings of $2000. I have tried to contact support sending over 12 emails, and they do not read it - because they keep asking me the same thing over and over.

They do not understand what virtual visa debit is, and are requesting me to send them a bank statement for this account. The virtual visa debit takes money from my chequing account - it is not a standalone account, and I do not have a card associated with this account - only a number and cvc

They are using this loophole of me not being able to provide a statement as a way of keeping my money.

This is my money they are taking, I would have played on their site and continued to gamble, but they are withholding all my winnings.

The kicker is - they approved my bank statement yesterday and sent me a small portion of money yesterday - and now because the winnings are more substantial - they are now saying I need to submit more documentation.

****kingbilly, your reply does not make any sense. After I was verified, there was nothing deleted. All of my verified documents are still showing as verified. Why would I need to re-verify if you literally just verified me the same day and sent me money? I would like this resolved, How can you resolve this for me????

9. toukokuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Dear Tiffany,

thank you for leaving a feedback! We are sorry to hear about your negative impression on verifcation process, therefore we would like to clarify it: the verification process might begin anew in case the previously verified documents were deleted from the customer's profile. In such case, we suggest you to upload them again.

Thank you,
The King Billy Team

Saanut 1/5 tähteä

Vorsicht Vorsicht Vorsicht

Vorsicht Vorsicht Vorsicht - eine Betrüger Seite. Auszahlung erst ab 300 euro und meine Auszahlungen werden dauernd storniert ohne Begründung - ich soll mich an den Kundendienst wenden der bis heute nicht geantwortet hat - natürlich alles dann verspielt aus Frust - wie viele hier. Seit schlau und wählt ein seriöses Unternehmen - das hier ist es 100% nicht. Die Bewertungen sind garantiert Fake oder gekauft!!!!!!!!!!!!!!!!!!!!!!!!!!!

11. toukokuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä King Billy Casino

Euer Gnaden Hh Hh,

Leider konnten wir kein Konto unter Ihrem Namen finden. Es tut uns leid, dass Sie diese Probleme hatten, aber es scheint, dass Sie möglicherweise eine Verwechslung gemacht haben und auf einer anderen Website gespielt haben. Wir möchten betonen, dass Fairness und Transparenz für uns von größter Bedeutung sind, und wir stehen hinter unseren Spielen und Dienstleistungen. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren.

Saanut 1/5 tähteä

Unexplained missing 1280!!!

My recent experience with King Billy Casino has has been absolutely appalling. As a player, I expect transparency, fair treatment, and reliable customer service from any online gambling platform. Unfortunately, King Billy Casino fell short on all fronts.
The most alarming aspect of my experience was the unexplained reduction of my account balance on multiple occasions, totalling 1280.
Even after many attempts to seek clarification from their customer support team, I received vague or misleading responses that failed to address the root cause of the issue. This lack of transparency and accountability is deeply concerning and raises serious doubts about the integrity of King Billy Casino's operations.
Furthermore, I have ample evidence in the form of screenshots documenting the deductions from my account, which I am more than willing to provide upon request as I’ve told their team multiple times. These screenshots clearly demonstrate the unexplained reductions in my balance, further highlighting the need for King Billy Casino to provide a satisfactory explanation for their actions.
Even if, and that's a big if, the deductions were somehow justified, the fact that King Billy Casino has the ability to deduct such large sums from players without clear communication or accountability is shocking and unacceptable.
Also once Ling Billy Casino had finished taking money from my account without warning or reason, that was when I was able to withdraw. By then they had taken all but 20(the deposit I made). I find this aspect particularly suspicious as I had submitted the same documents that were necessary to be verified multiple times and it wasn’t until they had taken what was left of my winnings that they verified me with the same documents they deemed unfit before. This money was not locked in the bonus. Again I have screenshots to prove.

In light of my experience, I would strongly advise other players against using King Billy Casino. The lack of accountability and disregard for player concerns displayed by King Billy Casino is deeply troubling and warrants further scrutiny from regulatory authorities and consumer protection agencies. I will be contacting such agencies with information on what has happened and also contact the provider of the games I played to let them know the character of the company their in business with.

8. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very good casino

Very good casino. Top games. Winning from the get go. payout through bank transfer from beginning of the process till money in my bank account it took less than 24 hrs
Overall impressed

2. toukokuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Kelly,

We're thrilled to hear that you had such a positive experience with us! Your satisfaction is our ultimate goal, and we're grateful for your support. If you ever need any assistance or have any feedback, please feel free to reach out. Thank you for choosing King Billy Casino, and we look forward to welcoming you back for more enjoyable gaming experiences in the future!

Long Live Kelly!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

Once you have been verified through…fantastic

Once you have been verified through them which isn’t hard at all just provide all the information needed in pdf format. You will have no problems getting your pay out..

1. toukokuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Daniel,

We're glad to hear that you found our verification process straightforward and hassle-free! Thank you for your positive feedback, and we appreciate you choosing King Billy Casino. If you ever need any assistance or have any questions, please feel free to reach out to our support team. Happy gaming!

Long Live Daniel!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

The Gold Standard in the industry

Fast and easy to deal with, no issues

16. huhtikuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä King Billy Casino

Your Grace Peter,

We're glad to hear that you had a smooth experience with us! If you ever need assistance or have any questions in the future, don't hesitate to reach out.

Long Live Peter!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

It’s easy to withdraw and really fun

7. huhtikuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Liam,

We're happy to hear that you found the withdrawal process easy and enjoyable! If you have any more feedback or questions, feel free to share them with us.

Long Live Liam!
Long Live King Billy!
Play long and prosper!

Saanut 1/5 tähteä

Put your money in the garbage

Put your money in the garbage, it will be better than to deposit in this « casino ». Never win! Totally ridiculous! The same games winning big all the time in other casinos are never winning there. I have the feeling that they are stoling me try that much they just grab the cash and never Win. Ok no sorry, the only time that we win it’s with the bonus free spins, but as soon as they’re finish you lost everything.

If you have To chose to put your cash in the garbage or deposit in this casino, go for the garbage ! Better investment

8. huhtikuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Dear G U,

We're sorry to hear about your experience, but upon checking our records, we couldn't find any account matching your details. It seems there may have been a misunderstanding as we strive to provide fair and enjoyable gaming experiences for all our players. If you have any concerns or need assistance, please feel free to reach out to us directly. We're here to help and ensure that your experience with us is positive and enjoyable.

Thank you,
The King Billy Team

Saanut 5/5 tähteä

I wan

I wan. Fast and easy payout.
The best I played so far.

6. huhtikuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Donald,

We're thrilled to hear that you found our payout process fast and easy! Ensuring a seamless experience for our players is our priority. If you have any questions or need assistance in the future, feel free to reach out. Happy gaming!

Long Live Donald!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

Very good customer service and you…

Very good customer service and you don't need to wait for long till you have a response, great games and bonuses , I've really enjoyed it

7. huhtikuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Kellie,

We're delighted to hear that you've had a positive experience with our customer service and enjoyed our games and bonuses. Providing excellent service and entertainment is our top priority. If you ever need assistance or have any questions, don't hesitate to reach out. Happy gaming!

Long live Kellie!
Long live King Billy!
Play long and prosper!

Saanut 1/5 tähteä

I've played Moneyfest on 5 different…

I've played Moneyfest on 5 different sites and have seen theft, heard lies and lost everything. But to watch the bonus round, which is your one and only destination, keep the spinners rolling for over 3 seconds until the perfectly scattered safes had all spun down, eliminate me by stopping on a blank reel, was sickening. This site rarely pays out any bet over $2.50....it just takes it, until you drop your bet of course...then it pays cents all the time. I had bonus spins on Aloha Elvis, that would have paid over $1000 at a bet of $1.80, but those kind of bonus spins only happen at .16c, which i got a pocket of change for.
You cons can't find my account because YOU SUSPENDED IT INDEFINITELY OVER A JOKE!!! You p.o.s also KEPT MY $450 IN WINNINGS and offered my deposit of $33 back...if I could GO THROUGH THE VERIFICATION PROCESS AGAIN!.....
Here's the best part, you goddam thieves pulled on me...ASKED ME TO ALSO SUBMT MY BENEFICIARYS NAMES AND ADRESSES!!!!! and I don't have any. All for $480. I guess they need it more than I do. I have a screenshot of the treatment I received after I typed the joke about the name of the slot, if anyone wants to see it.

26. maaliskuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Dear Dave,

We regret to hear about your experiences, but upon reviewing our records, we couldn't find an account under your name or email address. We're sorry you've encountered these issues, but it seems you may have mistaken us for another website where you played. We want to emphasize that fairness and transparency are paramount to us, and we stand behind our games and services. If you have any further questions or need assistance, please don't hesitate to contact us.

Thank you,
The King Billy Team

Saanut 4/5 tähteä

Excellent customer support

Impressive customer support and communication. Kind, helpful and understanding

29. maaliskuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Bonnie,

Thank you for your kind words! We're delighted to hear that you found our team to be kind, helpful, and understanding. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to ensure that you have a positive and enjoyable experience with us!

Long Live Bonnie!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

well its a great casino i havent been…

well its a great casino i havent been here for awhile but it is sure great to be back , thank you all

27. maaliskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä King Billy Casino

Your Grace a merritt,

Welcome back! We're delighted to have you with us again at King Billy Casino.

Long live a merritt!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

Trustworthy!

27. maaliskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä King Billy Casino

Your Grace Mathias,

Thank you for your trust!

Long Live Mathias!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

17k cash out on a Friday night and was…

17k cash out on a Friday night and was in by Monday morning 10;30 am !! Niiice one

25. maaliskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä King Billy Casino

Your Grace Samuel,

Congratulations on your impressive win! We're delighted to hear that your withdrawal experience was swift and efficient, allowing you to enjoy your winnings without delay. Thank you for choosing King Billy Casino, and we look forward to providing you with more exceptional experiences in the future. If you ever need assistance or have any questions, our team is here to help. Enjoy your winnings!

Long Live Samuel!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

Absolutely great casino!

Great casino! Amazing selection of slots and super fast withdrawals!

24. maaliskuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Elias,

Thank you for your kind words! We're delighted to hear that you've enjoyed the selection of slots and found our withdrawal process to be fast. If you have any questions or need assistance in the future, don't hesitate to reach out.

Long Live Elias!
Long Live King Billy!
Play long and prosper!

Saanut 5/5 tähteä

Great game selection and service

23. maaliskuuta 2024
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Your Grace Daniel,

We're thrilled to hear that you've enjoyed our game selection and service at King Billy Casino! Thank you for choosing King Billy, and we look forward to welcoming you back for more fun and excitement!

Long Live Daniel!
Long Live King Billy!
Play long and prosper!

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