King Billy Casino Arvostelua 

777
•
TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I wrote a previous review that I probably shouldn’t. Have. I was frustrated at the time there was miss communication happening. The King Billy team have been trying to work effortlessly to try and co... Näytä lisää

Saanut 5/5 tähteä

King Billy has been great to play on, verification was easy enough and didn’t take long, I had some minor issues to have with withdrawing funds but I must say the support has been top tier, I’m reall... Näytä lisää

Saanut 1/5 tähteä

Die positiven Bewertungen sind zu 100% gekauft. Bonus und Echtgeld werden bewusst intransparent miteinander vermischt, sodass eig alles Bonusgeld ist, falls man einen aktiviert hat. Auszahlungen er... Näytä lisää

Saanut 5/5 tähteä

Schon sehr lange existierendes Casinos und eines der besseren aus der Dama Gruppe. Sicherlich im Vergleich relativ niedrige Boni (wenn man sieht das andere Häuser der Gruppe quasi wöchentlich bis zu 5... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-kasino tai vedonvälittäjä
  2. ja myös
  3. Kasino

Yrityksen kirjoittama

Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.


Yhteystiedot

Tiedoksesi

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

777 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 87 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(777)

55 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

King Billy has been great to play on

King Billy has been great to play on, verification was easy enough and didn’t take long, I had some minor issues to have with withdrawing funds but I must say the support has been top tier, I’m really impressed with support and now my first withdrawal is on its way, I’ve had bad experiences with other casinos and King Billy has really stepped it up. I’m on abit of a hot streak but I’ve noticed the RTP actually is what they say it is. Overall it has an easy to navigate webpage, good variety of games, great support and follow up.
Highly recommend king billy

6. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

After 1 month… stating my case back and…

After 1 month… stating my case back and forth to the VIP managers in kingbilly casino.
I am so frustrated that every email i have sent to them has different viPManagers writting me back..asking different statement or verification about my case and etc. I Only need to verify one thing to them and it is that My apple Pay device acount nr.
I dont even understand in the first place, how did they even get to have that device acount nr. That is why i booked a meeting to my bank and will asked them about this matter. I just think its weird how they could have gotten my apple pay device acount nr..when u need to sign up and give your personal password on your apple acount.
This is really getting out of hand..a very frustrating experience from a VIP player like me. No disrespect to the other players, but im a big fish in kingbilly and they know that..am just tryjng to withdraw my 700 euro……….i have cashout without any problems before..with the same card.
I hope you guys can learn from my mistake here. . wait for my next update regarding kingbillys withdrawal issue.

15. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They ask a kyc only when u lose don’t…

They ask a kyc only when u lose don’t care if you win and even when u provide document they like to be as slow as possible

22. syyskuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Dear Muhammad,

Thank you for taking the time to share your experience with us.

We are truly sorry to hear that your experience did not meet the standard we strive to provide. This is not the level of service we want for our players, and we take all feedback very seriously.

We would like to look into your case fully and provide you with a proper resolution. Could you please reach out to us directly with your account details — such as your registered email address or username — so that our team can investigate the situation and get back to you as soon as possible?

You can contact us via our live chat or support email at any time — we are always here to help.

Thank you for giving us the opportunity to make this right.

Warm regards,
King Billy Casino Support Team

Saanut 1/5 tähteä

Scammers!

They want lots of personal information from me. Just to withdraw the $500 I won on the King Billy casino website.
I continuously uploaded things, but they said it wasn't good enough. And they keep rejecting my withdrawal.
The guy that I spoke to on messenger told me that my account was verified, and that I would be able to receive my withdrawal, the following Monday, as it was the weekend. My refund sat there pending all weekend. Come monday morning, I checked again and it said that my withdrawal was rejected!!!!! I was honestly crying.
I finally gave up and thought to myself, they can keep the money that I won. They obviously need my hard earned money more than me!
I've never had this happen on any other online casino that I played on. My anxiety is through the roof and it's extremely disheartening.
Stay far far away, and play at an online casino that has excellent reviews and is very trustworthy! They take your money in five seconds, but when you try to get your winnings, they don't even give you them! I've learned my lesson.

18. elokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Dear Heather,

Thank you for sharing your feedback. We understand how frustrating this situation must have felt, and we genuinely appreciate you taking the time to write to us.

We'd like to clarify what happened in your case. You had previously completed our KYC (Know Your Customer) verification process, however, the documents were removed from your account after verification was completed. When our payments team processed your withdrawal request, they were unable to locate the required documents and had to request KYC verification again.

Unfortunately, the verification was not completed at that point, and a self-exclusion period of 6 months was applied to your account by you. This means your withdrawal could not be processed during this period — however, please be assured that your funds are safe and remain on your account balance. They will be available to you once your self-exclusion period has ended.

We are sorry for the distress this situation has caused you. Our team always aims to be transparent and fair, and the verification process is in place to protect our players. We hope this explanation provides some clarity, and we look forward to welcoming you back once your self-exclusion period concludes.

If you have any further questions in the meantime, please don't hesitate to reach out to our support team directly.

Warm regards,
King Billy Casino Support Team

Saanut 5/5 tähteä

I just started playing games on Billy…

I just started playing games on Billy King Casino and I have been very impressed so far. I won twice. The first day I won and withdrew my profits now questions and no run around like most sites. The next day the same thing. Withdrew and got my money within 30 minutes to 1 hour. The support staff are awesome very polite and helpful. As far as their bonuses go I'm not sure yet I haven't tried them yet. Some sites make you wager 3x your deposit even though you don't take any bonuses, but not King Billy Casino!! Highly recommend this site. Thank you!!

8. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Winnings disappeared

Was working fine. Then one day it froze in the middle of free spins when I got back on it finished the free spins but I received no money even though it said $134. So after that I do not recommend been 5 days still no answer or replacement. Now they try to say they are waiting on response from me on this review site I have the screen shots showing I am messaging everyday being told to wait.

13. elokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi there,

Thank you for bringing this to our attention, and we're sorry to hear about the frustration this caused.

We take issues like this seriously and did reach out to you directly to request some additional details so our team could properly investigate what happened with the free spins round and the missing $134. Unfortunately, we haven't received a response from you yet, which has made it difficult for us to move forward and resolve this for you.

We'd really like to get this sorted out. Please reply to our message (or reach out to our support team directly) with the requested details - such as the date and approximate time this happened - so we can look into it properly and make things right.

We hope to hear from you soon.

Warm regards,
The King Billy Casino Team

Saanut 4/5 tähteä

good selection of games and withdrawal proccess was smooth after the weekend

I've been playing here for a while and have cashed out many of times. But this time I actually hit a decent win around 10000 × my bet. And today they paid me out with no issues. I would give five stars but they don't process withdrawals on weekends so that was the only thing that made me take a star off. Other than that I'm happy with playing there and I do recommend it

14. elokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi there,

Thank you so much for the kind words and for being a loyal player with us! A 10,000x win is absolutely huge - congratulations, and we're thrilled it was paid out smoothly for you.

We also really appreciate you being upfront about the weekend withdrawal timing. That's genuinely useful feedback, and we've taken note of it - it's exactly the kind of thing that helps us improve.

Thank you again for your continued trust and for recommending us. We hope to keep delivering those good wins (and smooth payouts) for a long time to come!

Warm regards,
The King Billy Casino Team

Saanut 5/5 tähteä

Give king billy i won first go

Give king billy a go!! Loved it

I won first go

17. elokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi there,

Thank you for your review! 🎉

We hope this is just the start of many more exciting sessions and wins ahead. If you ever need anything along the way, our support team is always here for you.

Warm regards,
The King Billy Casino Team

Saanut 5/5 tähteä

Just joined King Billy

Just joined King Billy, kyc was fairly simple, the Customer service was tenacious and rapid, i made my first $200 deposit, was playing still the same balance by the next day with several decent wins, and lots of time entertained followed by a successful withdrawal of $3000, no drama.

15. elokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi there,

Thank you so much for taking the time to share this - it genuinely made our day! 🎉

We're glad to hear the KYC process was quick and straightforward, and that our Customer Service team could get you up and running fast. Even more, we're thrilled your first sessions were entertaining and rewarding, and that your $3000 withdrawal went through smoothly with no drama - that's exactly the experience we aim to deliver every time.

Welcome to the King Billy family! We hope this is just the beginning of many more good times and wins ahead. If you ever need anything, our support team is always here for you.

Warm regards,
The King Billy Casino Team

Saanut 2/5 tähteä

Ich spiele seit Jahren hier seit 2-3…

Ich spiele seit Jahren hier seit 2-3 Monate zahle ich hier regelmäßig ein also manchmal auch mehrmals am Tag früher hat man hier was gewonnen mehrfach dies hat absolut abgenommen wenn ich einzahle wie gestern null gewinne nur runter gespielt es ist so schlecht geworden aber meldet man sich als Neukunde an gewinnst du hoch und hast Glück danach Garnicht mehr sehr traurig geworden ich werde hier nicht mehr einzahlen.

12. heinäkuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen.

Es tut uns leid zu hören, dass Ihre jüngsten Spielerfahrungen nicht Ihren Erwartungen entsprochen haben. Wir verstehen, wie enttäuschend eine längere Phase ohne die gewünschten Ergebnisse sein kann.

Bitte seien Sie versichert, dass alle unsere Spiele mit zertifizierten Zufallszahlengeneratoren (RNG) arbeiten. Jede Spielrunde ist vollkommen unabhängig und die Ergebnisse werden weder durch die Dauer Ihrer Mitgliedschaft noch durch frühere Ein- oder Auszahlungen beeinflusst. Neue und langjährige Spieler haben die gleichen Gewinnchancen.

Wir bedauern, dass Sie über eine Beendigung Ihrer Spielaktivität nachdenken. Sollten Sie möchten, können Sie sich jederzeit an unser Support-Team wenden. Wir helfen Ihnen gerne weiter und beantworten Ihre Fragen.

Vielen Dank für Ihre langjährige Treue und Ihr ehrliches Feedback.

Mit freundlichen Grüßen,
Ihr King Billy Team

Saanut 5/5 tähteä

Gud foarte bun jocuri

Gud foarte bun jocuri

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Thank you for your feedback! 😊

We're delighted to hear that you're enjoying our games. Your feedback means a lot to us and motivates us to keep providing the best possible gaming experience.

Thank you for choosing King Billy, and we look forward to welcoming you back! 🎰

Saanut 5/5 tähteä

Smooth slots

Smooth slots, very nice plattform and got my withdrawal in a day.

26. kesäkuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Thank you so much for your kind words! 🎰

We're thrilled to hear you're enjoying the slots and that your withdrawal was processed quickly - that's exactly the experience we aim to provide.

We look forward to seeing you at King Billy Casino again soon. Good luck on the reels! 👑

Saanut 1/5 tähteä

Beware of King Billy casino my husband…

Beware of King Billy casino my husband was playing on there casino and made deposits totaling almost $6000 then when he tried withdrawing some winnings in the amount of $1400 they kept declining it for different reasons. After over a week off back and forth they gave him his withdrawal and closed his account with a link for lifeline support. When questioned gave a couple different reasons,the last saying he broke the t&c stating he had another account. Which was found to be from several years ago and he had closed that account several years ago and had no account details for it, which I find if that was breaking there t&c he should never have been able to open a new account and they should never have excepted any deposits. In all fairness they should have cancelled his withdrawal refunded his money and closed the account . Tried to lodge complaint with licensing regulator CGA no response , one very shonky operator.

15. toukokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi,

We have already responded to your review. Please refer to our reply in your original review - all the details are covered there.

As this appears to be a duplicate submission, we will not be responding further to repeated posts of the same nature.

Original review & our response: https://www.trustpilot.com/reviews/6a1e6eb3d6fcf8bff73069f8

King Billy Support Team

Saanut 1/5 tähteä

Good luck trying to make a complaint to…

Good luck trying to make a complaint to this casino gaming authority CGA. With this casino you are truly on your own, BEWARE

22. kesäkuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi,

We have already responded to your review. Please refer to our reply in your original review - all the details are covered there.

As this appears to be a duplicate submission, we will not be responding further to repeated posts of the same nature.

Original review & our response: https://www.trustpilot.com/reviews/6a1e6eb3d6fcf8bff73069f8

King Billy Support Team

Saanut 1/5 tähteä

Jahrelange Loyalität zählt nicht mehr!

Jahrelange Loyalität zählt nicht mehr!

Ich habe jahrelang als VIP-Spieler im King Billy Casino gespielt. Früher war es vertrauenswürdig und schnell bei Auszahlungen, doch das hat sich massiv geändert. Der Support ist mittlerweile träge, aber das Hauptproblem ist ein anderes:
​Ich habe wöchentlich eingezahlt, um den VIP-Bonus zu nutzen, der immer ohne Gewinnlimit (no max win) war. Dass ich oft verloren habe – mein Pech. Jetzt habe ich endlich hoch gewonnen, und plötzlich wird mein Gewinn einfach dreist auf 200 € gekappt!
​Genau wegen der fairen Bedingungen ohne Limit habe ich hier jahrelang gespielt und auch schon mal 16.000 € gewonnen. Dass mein ehemaliges Lieblingscasino jetzt treue Stammkunden so abzockt, macht mich absolut wütend. Eine absolute Frechheit. Mich habt ihr als VIP-Kunden für immer verloren!

30. toukokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hallo,

vielen Dank für Ihr Feedback und vor allem für Ihre langjährige Treue — als VIP-Spieler wissen wir Ihren Einsatz sehr zu schätzen, und das möchten wir an dieser Stelle ausdrücklich betonen.

Wir möchten kurz auf die Bonusbedingungen eingehen: Wie bei jedem Casino üblich, können sich Aktionsbedingungen, einschließlich etwaiger Gewinnlimits, von Zeit zu Zeit ändern. Das ist gängige Praxis in der gesamten Branche. Alle aktuellen Bedingungen sind jederzeit transparent auf unserer Website einsehbar.

Unser VIP-Team steht bereits in direktem Kontakt mit Ihnen und hat Ihnen die Situation sowie die genauen Bedingungen ausführlich erklärt. Wir hoffen, dass dadurch alle offenen Fragen geklärt werden konnten, und stehen natürlich weiterhin gerne zur Verfügung.

Ihr King Billy VIP Team

Saanut 1/5 tähteä

This site is a complete effing scam.

This site is a complete effing scam.
Stay the eff away.

I signed up, I’ve never played on this site and deposited $200.
It logged me out after I deposited and disabled my account.
I contacted support and they said that the administration team has shut my account down permanently!
Like wtf???

They said to refund my money they want my ID address and a photo of my bank card???

I’ve reported this to my bank hopefully they give my money back

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi,

Thank you for bringing this to our attention, and we're sorry to hear about your experience.

We take account security very seriously, and document verification (including ID and proof of payment method) is a standard part of our compliance process — this is required to verify the account holder and process any refund securely. This is standard practice across the industry and is in place to protect our players.

To look into your specific case and resolve this for you, we'd need a few more details, as we're unable to locate your case from the information in this review alone. Could you please provide your registered email address or account ID, either here or via our support team?

Once we have this, we'll be able to review your case fully and get back to you with a resolution.

King Billy Support Team

Saanut 1/5 tähteä

Where’s the 0 star option

Where’s the 0 star option? My father was scammed by this casino! Made deposits on 2 separate occasions in total $5000+ he used zip pay to deposit money and won $1400 and tried to withdraw with it and had endless issues trying to get his winnings, I had to help
Along side him to constantly upload multiple documents of bank statements ect, they falsely state there based in Australia but couldn’t even understand time zone difference on bank statements, after an endless amount of trying he finally received his winning.. and along with that his account was banned, King Billy stated it was for “gambling responsible reasons” well if that’s the case then his account should of been closed, winning forfeited and and deposits sent back to him.. but nope King Billy are happy to pray on there customers, take all there money and then deem them gambling addicts when they have a hard time WITHDRAWING MONEY, if he wasn’t a responsible gambler then he wouldn’t of had $1400 just sitting in there to withdraw for 2 weeks.. now they’re stating his account was banned because he had another account? Wow King Billy that account hasn’t been accessed or used in over 7 years, nor does he have excess to any of the log in details. Excuse acted excuse to make themselves look better.. from a young women who is highly influenced by social media myself I hope King Billy realising the effect of it too, when they loose business and a lot more then $5000 because they are unfair, scam artists who through around “gambling responsible” polices when customers are just fighting for a fair play.. yet I bet there are gambling addicts on King Billy who are spending thousands regularly who don’t get looked at twice. Stay right away from this casino! I myself know of influencers in the industry and this casino is by far the worst and I will also make sure I never recommend this casino to anyone and take it to social media to make it aware of there doing’s too! P.s if there’s a good review about them it’s probably fake!! And all they had to do was the right thing..

Thanks on behalf of Dave!

14. toukokuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Hi,

We have already responded to your review. Please refer to our reply in your original review - all the details are covered there.

As this appears to be a duplicate submission, we will not be responding further to repeated posts of the same nature.

Original review & our response: https://www.trustpilot.com/reviews/6a1e6eb3d6fcf8bff73069f8

King Billy Support Team

Saanut 5/5 tähteä

Wow excellent withdrawal transaction in…

Wow excellent withdrawal transaction in 1 hour excellent service from agent's they got my vote

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
King Billy Casino-logo

Vastaus yritykseltä King Billy Casino

Thank you so much for the kind words! 🎉

We're thrilled to hear your withdrawal was processed so quickly and that our agents made a great impression. That's exactly the experience we strive to deliver for every player.

You've got our vote too! See you at the tables 👑

King Billy Support Team

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