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KC Sofas Arvostelua 1 640

TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Our 1st visit to showroom and Andrew? Was very obliging and listened to our criteria and thoughts, offering solutions, thank you. Lead time was as advised and delivery date duly agreed. Kami and Sam... Näytä lisää

Saanut 5/5 tähteä

Wow fantastic, it was so nice to walk round the store no pressure at all , wonderful lady and gentleman so friendly, we purchased a beautiful three seater sofa and a snuggle chair, and the biggest p... Näytä lisää

Saanut 5/5 tähteä

The showroom in Doncaster was excellent clean bright and airy with a great range of products on display. We picked the sofa style and colour we wanted and upgraded to a leather which we are extremely... Näytä lisää

Saanut 5/5 tähteä

We had a good service from KC sofas, at Barnsley from entering the store, Joanne was very helpful and knowledgable about the furniture, there was no hard sell involved, and we were left to look aro... Näytä lisää

Yrityksen tiedot

  1. Sohvat
  2. Huonekaluliike
  3. Olohuonekalusteiden myynti
  4. Verhoiluliike

Tietoja yrityksestä KC Sofas

Yrityksen kirjoittama

Company Logo

Are You KC Comfy?

Visit one of our 6 showrooms and our Sofa Experts will help you find your next dream sofa which gets you KC Comfy! Visit KCSofas or give us a call on 0330 124 4736
Over 40 ranges on show! Showrooms in Castleford, Chesterfield, Lincoln, Doncaster, Barnsley, Worksop.
ALL OF OUR SHOWROOMS ARE RATED 5 ⭐⭐⭐⭐⭐ FOR SERVICE, QUALITY & VALUE on Google, Trustpilot and Facebook! Pay us a visit to find out why customers are moving away from the usual suspects and are now choosing KC Sofas!
We champion great British made sofas with over 95% of our collection hand made to order in Britain. This ensures a fantastic quality product with a shorter lead time than many imported products.
Up to 70% off high street prices. 100+ Fabric or leather options. 0% Finance options are available on all products. Nationwide delivery available.

Our KC Promise

Yrityksen kirjoittama

We're committed to you!
Want to be treated like a person and not just a number? We are a family run business where good old fashioned customer satisfaction is at the heart of everything we do.

KC Sofas Guarantee

Free Foam Seating

Free Foam Seating
Most High Street retailers sell their sofas with fibre filling, and foam costs extra.....Not with KC Sofas!
KC Sofas do not charge extra for foam seats - ALL our sofas come with a free foam upgrade!

Yhteystiedot

Why pay more?

Fair Prices all year round!

4,9

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great experience

Great experience. Our first time using KC Sofas. Friendly sales assistant in the furniture store and the delivery chaps were great and really friendly too. A perfect service all round. Much better than the larger franchise stores. Previous bad experience with those led us to use this smaller local business. It was the best decision.

17. helmikuuta 2026
Saanut 1/5 tähteä

7 month old sofa broke. £80 to look at it

My elderly disabled father bought a sofa for £2000. A reclining one. Beautiful sofa, however seven months later it broke. We rang the no and were told we would need to pay £80 for someone to simply look at it and then they would decide if it had broken or if we had broken it. (Disabled pensioner remember!!!) so I went into the shop to ask if this was true. Was told absolutely not and here was a no to call. Called the no to be told it’s £80 check your terms and conditions. (Bear in mind. The sales staff didn’t even know about this charge!) so I looked at the terms and conditions to which it says in small print a £40 charge to look at it.
It’s a seven month old sofa used by one elderly man who can’t walk very well. Mis sold and then lied to.
The sofa has now been looked at by someone else and you can clearly see it isn’t our fault it’s broken. My dad is past trying to get this complaint to do anything more. Disappointed and I wouldn’t waste your money here. Dfs has a better post sale policy.

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
KC Sofas-logo

Vastaus yritykseltä KC Sofas

Hi,

Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your father has been disappointed, particularly as this relates to a reclining sofa that is clearly important for his comfort. I can confirm that this was reported to KC Sofas in March 2025.

At KC Sofas, we always aim to support our customers should any issue arise. Where concerns are reported after the initial six-month period, the Consumer Rights Act 2015 places the responsibility on the customer to demonstrate that a fault is due to a manufacturing defect. In situations where the cause of an issue is unclear from photos or initial information, we arrange for an independent technician to inspect the furniture.

To cover the cost of this third-party inspection, we request a holding fee. This fee is fully refundable if the technician confirms a manufacturing fault, and we then proceed to resolve the matter as quickly as possible.

We would like to clarify the confusion regarding the £40 / £80 amount mentioned. At the time of your father’s purchase in June 2024, the applicable holding fee was £40. This was later increased due to rising external service costs. We apologise for any confusion caused, as our customer service team were basing the price from the new updated T&Cs, but we are, of course, happy to honour the original £40 fee applicable at the time of purchase.

We are sorry that you feel misled — that is never our intention. Our team directed you to Customer Services to ensure you received the correct information under our terms and conditions, and we aim to treat all customers consistently and fairly.

If you would like us to review this matter further, please contact our Customer Services team directly with the order details and we will be happy to look into it again.

Kind regards,
KC Sofas Customer Services

Saanut 5/5 tähteä

Really pleasent experience

No sales pressure , A simple straight forward sofa buying experience , Delivered on time the week we were told it would arrive , Nice , friendly helpful delivery guys .And the sofa is fabulous

16. helmikuuta 2026
Saanut 5/5 tähteä

Great service

The delivery arrived on time , they were friendly and polite and took great care with the sofa. Fantastic professional service .

13. helmikuuta 2026
Saanut 5/5 tähteä

KC Sofas Castleford

Steve was very informative about the furniture that is for sale, go out of there way to be helpful, friendly and polite, also the delivery was earlier than expected which I was happy about and delivered by Tyler, Nathan and Sam who were also polite, helpful and really nice people. Would definitely shop here again

12. helmikuuta 2026
Saanut 5/5 tähteä

First and foremost

First and foremost , KC Sofas are helpful , friendly and go out of their way to make you feel special . Im visually impaired and didn't know what i wanted or what sofa would fit in my new property . I left after buying exactly what I had imagined my to new sofa to be . It fits very well in my new flat , thank you 😊 The delivery was on time , the guys were extremely helpful and friendly . They made light work of making up my sofa again thank you . KCSofas are highly recommended, I personally wouldn't go anywhere else . ☆☆☆☆☆

13. helmikuuta 2026
Saanut 5/5 tähteä

Cheers.

Thank you very much. From the showroom to delivery, the service was first class. The delivery team were polite, friendly and left everything clean and tidy.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant

All the staff and delivery guys so helpful and generally brilliant service and attention to detail. I will buy from KC in the future.

24. syyskuuta 2025
Saanut 5/5 tähteä

Excelent quality and service

Our new sofas have arrived on the date agreed and only 20 minutes into the 3hr time slot allocated.
The delivery guys were excellent installed everything quickly, explaining how the revliners worked as they went along.
They gave us time to check everything over before signing them off.
The sofas are spot on quality and I would not hesitate to recomend KC to friends and family.
Many thanks
Alan Cave

29. tammikuuta 2026

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