Amazing experience from start to finish. From the sales guys to the delivery lads, everyone has been professional and helpful. Will definitely recommend to friends and be back myself in the future!

Fantastic customer service!

Good all around customer service will be back again
Brillant

Great experience. Our first time using KC Sofas. Friendly sales assistant in the furniture store and the delivery chaps were great and really friendly too. A perfect service all round. Much better than the larger franchise stores. Previous bad experience with those led us to use this smaller local business. It was the best decision.

My elderly disabled father bought a sofa for £2000. A reclining one. Beautiful sofa, however seven months later it broke. We rang the no and were told we would need to pay £80 for someone to simply look at it and then they would decide if it had broken or if we had broken it. (Disabled pensioner remember!!!) so I went into the shop to ask if this was true. Was told absolutely not and here was a no to call. Called the no to be told it’s £80 check your terms and conditions. (Bear in mind. The sales staff didn’t even know about this charge!) so I looked at the terms and conditions to which it says in small print a £40 charge to look at it.
It’s a seven month old sofa used by one elderly man who can’t walk very well. Mis sold and then lied to.
The sofa has now been looked at by someone else and you can clearly see it isn’t our fault it’s broken. My dad is past trying to get this complaint to do anything more. Disappointed and I wouldn’t waste your money here. Dfs has a better post sale policy.

No sales pressure , A simple straight forward sofa buying experience , Delivered on time the week we were told it would arrive , Nice , friendly helpful delivery guys .And the sofa is fabulous

The delivery arrived on time , they were friendly and polite and took great care with the sofa. Fantastic professional service .

Steve was very informative about the furniture that is for sale, go out of there way to be helpful, friendly and polite, also the delivery was earlier than expected which I was happy about and delivered by Tyler, Nathan and Sam who were also polite, helpful and really nice people. Would definitely shop here again

First and foremost , KC Sofas are helpful , friendly and go out of their way to make you feel special . Im visually impaired and didn't know what i wanted or what sofa would fit in my new property . I left after buying exactly what I had imagined my to new sofa to be . It fits very well in my new flat , thank you 😊 The delivery was on time , the guys were extremely helpful and friendly . They made light work of making up my sofa again thank you . KCSofas are highly recommended, I personally wouldn't go anywhere else . ☆☆☆☆☆

Brilliant quality and delivery very good

Thank you very much. From the showroom to delivery, the service was first class. The delivery team were polite, friendly and left everything clean and tidy.

The staff are so friendly and helpful. Would recommend

Fantastic customer service from ordering to delivery, would highly recommend.

Everything made simple & clear in the process of buying and receiving a new sofa. Great staff in the Doncaster store. And excellent delivery team

from text messages and delivery good customer service

Excellent Service Great Product 👍

Very impress with the service in the Worksop store , Amanda was very helpful and professional nothing was to much trouble, let us browse round the shop without any hassle 🙄 And the delivery drivers where excellent too (kami and Sam) top lads 👏👏

All the staff and delivery guys so helpful and generally brilliant service and attention to detail. I will buy from KC in the future.

Great company,so happy with my new suite, thanks to Nathan ,tyler and team for a great delivery thanks again❤️

Our new sofas have arrived on the date agreed and only 20 minutes into the 3hr time slot allocated.
The delivery guys were excellent installed everything quickly, explaining how the revliners worked as they went along.
They gave us time to check everything over before signing them off.
The sofas are spot on quality and I would not hesitate to recomend KC to friends and family.
Many thanks
Alan Cave