Justaudivw Arvostelua 

Excellent experience from start to finish. Great communication, a fair part-exchange price from Nathan, and brilliant service from Chris. It was refreshing to deal with a team that values trust and customer satisfaction over squeezing profit margins. Very happy with the vehicle and the overall experience.

Very easy and excellent experience using the company to sell our vehicle

Bought, sold and serviced all our cars with Just Audi for many years since the company first opened. Never anything less than exceptional customer service and their expertise is always on hand when requested.
If you want to buy a car and the process be hassle free and friendly Id highly recommend.

I saw a VW campervan on the internet but with a 600 mile return trip to Lincoln, the prospect was somewhat daunting. However I spoke to Tom and Steve and they gave me an honest view on the vehicle. I felt I could trust them so I bit the bullet and headed down to be greeted with a vehicle which was spick and span and ready to try out. I also had to change over my personalized number plate. Nothing was rushed or pushy and any small niggles I had were sorted out right away. I don't think it is possible to have a better buying experience. My wife and I are both delighted with our purchase so I have absolutely no hesitation in recommending this company to anyone.

Excellent customer service. Work on the car was carried out ahead of schedule.

These are proper people. Do what they say they will do and deliver!
They make the whole process a delight.
Couldn’t recommend them highly enough.
Thanks

We made the stupid mistake of buying a used vehicle and have exactly the same treatment as the other poor customer who has just left a bad review of this company it’s looking like a pattern The attitude from the dealership is, they’ve got your money go away. I even had to endure ridiculous intimidation tactics and even more ridiculous accusations from an extremely immature and patronising general manager. We too tried to get them to fix a list of issues but they refused point blank to fix any of them. The vehicle is now sat on the drive we can’t even use it. We tried also to reject the vehicle, they again refused. The vehicle we bought wasn’t cheap either just short of £20,000 and are looking at repair bills to the tune of £3000 +. I was advised by the same patronising manager to go away and get a solicitor so that’s what we will be doing . If you read the other responses to bad reviews from the general manager there is a dismissive and patronising tone to all of them. I would maybe suggest it’s time someone higher up the food chain at this firm possibly look into the way the dealership is dealing with problems. Also just for information I am the local AGE UK preferred trader for plumbing and heating and am extremely popular with my well over 1000 elderly customers across all the Lincoln retirement parks and guess what I tell them all about JUST AUDI VW I’ll let you work that out for yourselves.

Purchased a vehicle from this garage on January 15th and the very next day it broke down on the M25 leaving me stranded over night in freezing temperatures. The car was returned to the garage a few days later and the only remedial work carried out was a filter change. The garage assured me it was fine. Last week I broke down again with the same faults. Despite given them the opportunity to fix the car once I am now seeking for it to be returned and a refund issued and they are refusing which is a breach of my consumer rights. I have been going around in circles for a week now to the point I'll be filing a small claims for the return of my £13995 and financial losses. Three tow truck recoveries so far and counting!!

A mere six weeks since my last review, but well worthy of another 5⭐️ review.
Thanks team ☺️

Dreadful company, dreadful management worst company I’ve ever had the displeasure of dealing with. As far as your pathetic reply goes, as company secretary, I have never even entered your dealership so your accusations against me are utterly false. I have not been told not to enter the dealership so I think you are mistaking me for someone else. Your stunt of rejecting our purchase of a sub-standard van is disgusting and it could be detrimental to a small business. You and your delicate team that cannot take critisism should be held to account and so if you wont even acknowledge our complaint then I will continue to give poor reviews and make sure everyone knows to be wary of your company and zero after sales care.

Bought my second car from JustAudiVW on outer circle in Lincoln this month (Jan 2026), I am a returning customer after having a brilliant experience the first time. This time was absolutely spot on as well, so I'm very pleased I did! Special mention for Sam Booth, he's always very polite, helpful and never pushy, and can never do enough to make sure all questions are answered and checked. All staff seem very helpful, honest and genuine. Thanks again!

I was looking to upgrade my car to a larger one as we had a recent addition to the family.
I made contact with Just Audi VW , told them what I was looking for and my budget, they didn’t have the particular make & model in stock ,but sourced a couple of cars then came back to me that afternoon.
The service from start to finish was 100% and I would highly recommend Just Audi VW.

Bought a campervan fiat ducato 2021 from vw Solutions tom was brilliant iam from Scotland so from start 2 finish information and keeping in touch was first class van was well looked after clean wen got van very very helpful guys about the place no pressure but make u feel good about the place I do recommend vw Solutions they do a lot of campervan and cars ill be back 4 sure 😀 👍 Lincoln vw Solutions

Just collected our new car from Ben at Just Audi VW, from walking in to view the car through to the excellent handover today it’s been a hassle free experience, along with plenty of coffee and no pressure it’s been a pleasure, would have no problem in recommending them, thank you Ben and Steve ☺️

Fantastic service once again !!!
From initial phone call to reception …. always helpful , cheerful, friendly and informative .
Last weeks call was a late afternoon emergency and a technician came out . He too was efficient and friendly !
The service team then took over and, as always too were amazing . Thank you Just Audi Angels !

We have always taken our cars to Just Audi in Lincoln for services / repairs.
The staff are friendly and helpful and they only carry out work on your car that is actually needed to be done, never any pressure from them. Prices are very reasonable too, not like the rip off prices the main dealers charge. They service all makes of cars too. I would have no hesitation in recommending them for a first class service.

Bought an expensive dashcam to go into my Discovery that I was purchasing.
Never worked properly from the time I picked it up. Would not stayed formatted and needed to reboot and reconnect wvery time i drove.
Sent a request for a new one in and the team sorted it out. Needed an extra wire (known fault so I wonder why not a standard fit) and a new SD card but now working fine.
Always polite, courteous and good customer service. Thanks Tom and the technicians for solving this.
Would have given 5 but the fault is a known fault so may be worth incorporating the fix as standard practice.

First time going here and I can say the selection of vehicles they have is brilliant 👍🏻 we picked our new kuga up today after a test drive last week, we noticed that the pano roof wasn’t opening when we test drive but Connor made sure it was sorted quickly and with no expense spaired and the car was serviced/ checked/ and valeted ready for us, Real genuine and nice people, great customer service!! Connor even gave my 3 year old son a luxury hot chocolate which he hasn’t stopped asking for since! So all in all I highly recommend this company! Thank you all and of course special thanks to Connor for a smooth transaction

bought a car in April and on the drive home I felt there was a problem with the gears as if they weren't engaging properly
I called them when I got home and they asked me to take it back 5 days later, another clever delay,
I was told they were going to do a gearbox oil service and this would resolve the problem, and that they said there was a serious problem with the gearbox and that the service will do the trick, but they couldn't fit me in for nearly 3 weeks, yet another clever move, it seems you learn every day, if you have a problem you must take it back within your 14 days with no questions asked and just give it back, DO NOT LET THIS DEALERSHIP CONVINCE YOU THAT THEY WILL SORT A PROBLEM AS THEY ARE ONLY BUYING TIME, just remember the 14 days,anyway
I took it in for the gearbox service but on the drive home felt that it was no different
I called them again and left it with them and after a while they said they wanted to take it to a gearbox specialist as even though they admitted there was a problem but they didn't know what it was,
at this point I had lost faith in them and the car, it’s the fact having a gearbox problem is a very dodgy problem and can cost £1000,s, infact the warranty company wouldn’t pay the dealership as there was no error codes and this is why the dealership rejected the car back, but because they had delayed me taking it in for the service I am now out of my cooling off period
citizens advise told me that if they couldn't repair it I was entitled to exchange for a like for like car
fortunately they had another one same year same make less mileage but it was £2000 more which I was prepared to pay, but no they offered me £2500 less than I had paid 3 weeks previously
I contacted the finance company who then opened a case for me and it took 9 weeks for them to look into it but the outcome was the same they proceeded to say there was nothing wrong with it
I have been to the ombudsman and am awaiting their response
I have also been to a main audi dealer who have done a little test drive with me and they said that there is definitely a gearbox problem
so I have now got it booked in for a full report next week
the staff at just Audi were amazing when I bought the car but the moment I had a problem they just delayed and delayed until I couldn't do anything about it
I put my trust and faith in them when they assured me that a gearbox service would stop the shoving sensation when it changed gear
but it didn't and now its worse
the staff and management at this dealership are extremely clever
if you have a problem in the first few days take your car back and get a refund because if you don't they will make sure you are out of time and be careful they are very persuasive and convincing but don't be fooled I wish I had gone to a proper Audi dealer in the first place,
REMEMBER THIS DEALERSHIP ARE VERY CLEVER, be very careful and to reiterate any problems in the 14 days take it back they cannot refuse this, this review is just to help you, it’s totally your choice

We were looking for a panel van type motor home. My wife found one on autotrader at JustAudiVw and the price was very good for the year and milage. We live quite a way from Lincoln but the trek was worth it. The salesman, Connor Coyle, handled our enquiry from start to finish and was professional throughout. We received a fair price for trading in our beloved T6.1 VW campervan and overall found the service provided by JustAudiVW to be first class.