Jollibee Arvostelua 

This experience I have with jollibee is phenomenal. I will for sure coming back

To the Management of Jolibee,

I just want to bring to your attention the lack of security in the Jolibee Earl's Court branch. There were already a couple of occassions that theft happened that targeted customers. There was an attemp to steal my moble phone while it is placed on the table while my wife was eating. It was fortunate that someone eating on the table beside us saw what that the theif was trying to do and he stood up and collared the theif and kicked him out of the Jolibee premises. The second occurence that I witnessed is another person in front of me. She sudenly became hysterical and I found out that here bag was stollen. She was cryng and shouting for several minutes and there was not even one Jolibee manager or crew who attended and checked what was happening. Both of these incidents happened on a Sunday lunchtime to early afternoon when Jolibee is full of people mostly families with children who came from church.
Can Jolibee management have some 'care' and 'sense of responsibility' to the safety of their customers. Jolibee needs to put some security guards even only during those peak times. Because there are a lot of thieves that frequent those areas and these theives are especially attracted to places full of people who are busy and waiting for their food. I also want to point out that the slow food preparation contributes to this safety concern. People have been waiting for more than 40 minutes for their order to arrive. When a lot of people are packed in the waiting area and standing while waiting on the dining area this attracts thieves.

3 times I have been Jollibee earls ct London and everytime I

have been kept waiting at least 30 minutes for my food. It’s very slow it’s difficult even to order on the machine inside. Even if you offer to pay cash you still have to order from the machine. Won’t be going there anytime soon.

Visited the Jolibee in Cardiff twice in space of 6 months, the first time food was really good, the bucket had a mixture of pieces (breasts and legs) and the chips were very tasty. The 2nd time was very disappointing, the bucket contained only breats pieces and the chips were awful. No more Jolibee for us.

Apparently they dont even let you in the place if you're under 19. I don't know what is going on but it looks like tyey are just desperate to go bankrupt. I called to ask them why and the phone number is not recognised. How unprofessional can a business get.

If I could award a zero, this review would be big and fat.
I placed my order about three minutes after my son.
I received mine before his and even finished eating and he hasn't had it.
I spoke with the manager to be reimbursed some money.
When he eventually had his meal, the Pepsi Max was flat as a pancake.
I'm an currently still in the restaurant and they're just going about their business as if there is no problem.
Absolute diabolical service.
Suffice to say, I will not be returning. And I do not recommend this establishment at all!

Masakra. Gorszego jedzenia nie jadłem. Burger bardzo mały względem ceny. Chicken strips małe kawałki i bardzo suche (odgrzewane kilka razy) ,loaded fries with chicken bardzo mała porcja ( frytki odgrzewane). Najgorsze to czekanie na zamówienie mimo 2 osób w całej restauracji ( minimum 30min). Nie polecam że względu braku smaku. Wziąłem dodatkowo ostre strips z ostrym sosem...sorry ani ostre ani dobre,ani świeże. Nie polecam..

I know ubereats makes mistakes and I've experienced it multiple times that after they ruined your day or dinner by not getting right or order or not getting order at all, they will just refund you.

But this time i feel sooo frustrated and completely annoyed.

I was craving for the peach mango pie, burgers steak of jollibee and jolly hotdog so much for 3 weeks now. I'm currently pregnant and dont usually get cravings, i was so excited and ordered using uber as I just have 30mns break time.
I had a female driving shown on the app but the driver that arrived was a male which i didn't realise anymore because of hunger. he didn't ask for a code and handed me the food which was jollibee paper bag. So i was didnt think it was a wrong order. The name was also written Bernahdette, thought letter H was just accidentally typed.
As i opened my food , it was 8 chicken with gravy.
When i rang the driver and told him that my food was swapped, he said " im home, just eat the food." I asked him where is my order, he said " i dont know" then he said " someone will come and deliver your order" . I asked how will i find out its mine? Is there a tracking?.
He said "no" then hang up.
I've waited outside and tried to be hopeful there's food coming. Nothing came and didnt have mu lunch and just left so angry.
I emailed the ubereats, and the respond i received was just a refund.
I thought it wasn't just because of the money, it was the trust and time I've wasted.
To add on that. I cant have my jollibee not until next week as there's no branch near where i live.

Thinking about this.
The fault of the driver is telling me to wait, and there's really nothing.

And Jollibee Leicester Square gave the wrong order to the driver. And i feel bad to who ordered the thigh and legs specifically requested that didnt get what they want too.

Absolute scammers I placed a order via ubereats within 2 minutes realised the address was incorrect didnt have the option to change address contact support only option was to cancel I pressed yes and it still charged me full amount saying the restaurant accepted the order but it wasnt cooked as i cancelled within like 3 mins but still i got charged full amount without any food being delivered tried contacting support no response no phone line absolute scammers I need my refund no way of contacting jollibee they won't answer my phone call

I feel sorry for some customers who left unsatisfactory feedback :(
I visited Jollibee Leicester City about 4x. ( I live In Northampton, so its quite far just to go for a burger!) But distance doesn't matter if you are missing something that connects you to your childhood days!
Anyway, always happy with my order especially Spicy Chicken Burger and Peach and Mango Pie! :)
For me its 5 star, so far.

Jolybees is not good por chicken and expensive price waste of time.🫥🫥🫥

Don’t believe bad reviews this place is 10-10
Spicy chicken burger and chips and gravy is unreal !!

I would give them minus 4 stars holding back one because the Asian Ginger Sauce is really good even though most of the time the minuscule amount that they put in the small cups is spilled out because they have not put the lid on properly so it just adds to the extremely poor service. The most annoying thing is waiting for your delivery sometimes for an hour or so only for the order to be cancelled without any explanation. This is a frequent issue and Ubers response “is sometimes these things happen” if Uber knows that this company doesn’t give good service why do they let them on their platform. Today I waited 1hour&45 minutes for our meal to arrive with frequent updates saying that the delivery is just 14-8 minutes away and then the delivery person waited in one area on route for more than 10 minutes for our meal to arrived with one portion of food missing and the food on arrival appeared to be tampered with. I can only express that we were deeply disappointed and will not order from this Miserable restaurant ever again. Jollibee indeed more like awful joyless Jollymess. 😣

Not cooked properly. Half cooked

Earls court branch Food is delicious and service is quick and I've ordered this food on a few occasions and have no complaints. Thank you 😊

Unfortunately, I was let down by the smaller size, inadequate portions, and terrible taste. The chicken lacked the expected crispy juiciness, being excessively dry.

i ordered rice bowl. the first time i had was absolutely amazing but for the past 2 time i ordered from uber they’ve put too much sauce in it so hardly get the taste of entire food. this could be better if they either increase rice portion or put less sauce accordingly

Total waste of money, overpriced. Cold fries, unrecognisable pieces of chicken. Watered down drinks. If you are looking for pasta take away, expensive for what you receive, but it ticks the box.

I don't eat fast food this much around this year, as I am transitioning to healthy foods. However, I tried to eat at the Jollibee once again just to feel the nostalgia. Unfortunately, the taste isn't the same anymore. It is sad for me to taste the chicken that I once grew up with lose its quality. Maybe it's because of inflation, but it's heartbreaking for me that I once enjoyed it as a kid.