We had a few issues with garments getting lost before I took over. Natalie started around the same time and she has been amazing in helping me get garments organised my end and comes every week to sit... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Spent months with no overalls but still got charged , been charged now for overalls for an employee who doesn’t even get overalls , won’t be renewing when contract up worst company I’ve ever dealt wit... Näytä lisää
Sam , who is are workwear Rep is always there to help when you need him will always get back to you if there is an update on any issues your having , is very polite and communicates really well a cr... Näytä lisää
Charlotte Jackson is always available when needed, she responds quickly and have regular meetings monthly for current updates. She has been fully supportive on site for the uniform change. Its alway... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Johnsons Workwear, part of Johnson Service Group Plc, is the UK’s number one textile services provider, specialising in workwear and laundry services. Providing truly national coverage via an extensive network of 21 local plants and service centres to around 36,000 customer sites, we operate in a wide cross section of industries from major blue chip companies to small local businesses. We’re leaders in driving innovation and change in our industry, focusing on our people, the changing needs of our customers, technology and process improvement. We pride ourselves on service and constantly monitor, measure and improve by engaging with customers through our Visits in Person programme, our dedicated account management team and customer satisfaction surveys.
Yhteystiedot
Pittman Way, Fulwood, PR2 9ZD, Preston, Yhdistynyt kuningaskunta
- 0800 592 254
- jwinfo@jsg.com
- www.johnsonsworkwear.com
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disgusting customer service
was fantastic for 3 years but then total disaster missed deliveries customer service was shocking not logging calls so no record of me calling then passed my outstanding balance to a debt recovery who aren't interested
Spent months with no overalls but still…
Spent months with no overalls but still got charged , been charged now for overalls for an employee who doesn’t even get overalls , won’t be renewing when contract up worst company I’ve ever dealt with
Excellent comms and admin
The service provided by the admin staff is excellent always helpful and will investigate any delays or loss of items and resolve promptly. Very easy to communicate with and answer emails quickly, I deal with Jeni Mills the majority of the time and in her absence she always provides an alternative contact in Carol Baker who provides the same professional service that Jeni does.
Our driver that services our laundry round collection delivery is always on time and courteous and understands our working conditions and can wait if required for a short period until we can interact with him.
The laundry turnaround time is progressing and at times has met the contract expected times but I must admit this is very in frequent. The warehouse and servicing side of the whole process lets you down as a company. Sorry.
Thank you
Good service
We had a few issues with garments getting lost before I took over. Natalie started around the same time and she has been amazing in helping me get garments organised my end and comes every week to site to help iron out any issues we may be having. Natalie takes any garments needing repair as we find if we put them in the wash, they come back without being fixed! Natalie is easy to talk to and she has really helped to keep everything running smoothly.
Excellent Customer Service
Rarely have any problems with Johnsons and if we do the Customer Service staff are excellent and quick to put things right.
Last company was letting us down
Last company was letting us down, Johnsons have come in and fixed all the issues, made things easy.
Really nice people to deal with.
No problems since they took over.
Mandy G our rep looks after us and…
Mandy G our rep looks after us and whenever there is a blip it is sorted.
Good company to work with, quality and service is good.
Avoid at all costs
Avoid at all costs! I have tried to cancel and was told I would have to pay almost £800 to terminate the contract. I am closing my business and no longer need their services and was told I am in a contract which I have no knowledge of. AVOID AVOID AVOID
New workwear company better experience
Sam , who is are workwear Rep is always there to help when you need him
will always get back to you if there is an update on any issues your having , is very polite and communicates really well a credit to Johnsons workwear
The close customer service received
The close customer service received, and regular updates made the install of the Johnsons workwear a smoother process than expected. Nicolle and the team ensure that we have the required stock and close out any actions in a timely manner to cause no disruption to our service.
Always had great service
Always had great service, any problems have always been well communicated and resolved in a timely manner to avoid any disruption.
Very helpful
Debbie has been super helpful when sorting out our new contract, quick communication/response times!
Charlotte Jackson - Johnsons
Charlotte Jackson is always available when needed, she responds quickly and have regular meetings monthly for current updates.
She has been fully supportive on site for the uniform change.
Its always a pleasure to work with her.
Accessible
Accessible, adaptable , no drama , great customer support.
The service has been very good backed…
The service has been very good backed up by Sam Wilcox who is always ready to help
Worst company we have ever dealt with
Worst company we have ever dealt with. Orders take forever to process and arrive. Read the terms & condition of your contract because it is shocking...you're locked in forever and the notice period small print is unbelievable....
My advice is to avoid like the plague.
AVOID! EXTORTION!
Had been with them for 4 year's there cost just kept on rising was paying 3× as much what our original contract was which i had been paying
also had to pay 6 months termination notice along with REMAINING CONTRACT VALUE @ 25% OF THE WEEKLY INVOICE VALUE ON TERMINATION
Contact kept on getting renewed without notice
No new garments were given from the starting of the contract which was 4 years ago the jackets became worn down and thinned down they started charging me repair costs which were £11 a patch of stitching on which I must have spent over a £300 as most of the aprons had multiple repairs carried out on them
Do not see my self doing business with them in the future...
Just don't bother with this company
Just don't bother with this company. Underhand tactics to sting you for more money after years of jacking the prices up. They won't be around for much longer i would imagine.

Vastaus yritykseltä Johnsons Workwear
Bought 8 pairs of trousers from…
Bought 8 pairs of trousers from Johnsons workwear in Vanderbijlpark. In the last 12 months, price range from R999 to R1200 and every single pair ripped between the groin area, keep in mind due to my work, I only use a pair for less than 30 hours MONTH. Took it back in every time to get replaced, but all I got back, after the fact, they sent it back to the supplier for inspection... I will only receive 20% off my next purchase.
NOW, I only buy from Wildebees. Better quality, better service.

Vastaus yritykseltä Johnsons Workwear
Hidden Fees Beware
Very disappointed in this company, fees creep up without consultation, cancelation from contracts are not easy and lengthy, once you are in contract even though they dont renew it you are still under their verry watertight contract. Really feel let down and ripped off.
To top if off I was offered a huge reduction in fees to stay with them but cancelled out of principal.
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