awful,manager was rude when i had stated that he told me the product wouldn’t be reduced any further and stated that was the final deduction, which was 158 a few days later came back in and it was dow... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Busy period week before Christmas when needed item quickly, head office and store staff pleasingly in this day and age dealt with the issue promptly, efficiently, professionally and with kindness. Wou... Näytä lisää
Been shopping online with John Anthony for around 7 years since I wandered by accident into their shop in Bristol. Always on point , packed amazingly , sent with care ! Wonderful place truly I always... Näytä lisää
From my first contact with the Bristol store to my last contact with the head office to sort out my error on my order I couldn’t fault the two customer service representatives I dealt with. They were... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä John Anthony
Yrityksen kirjoittama
Established in 1979. John Anthony is one of the longest running independent mens fashion retailers in the UK.
It was one of the first retailers in the country to introduce a series of culturally significant brands in Menswear - being one of the very first doors in the UK for Vivienne Westwood, Stone Island, C.P. Company, Comme Des Garçons, Y-3 and many other collections that went on to become and still are major players in the industry.
Since it’s inception, the business has grown steadily into becoming a destination store for mens fashion in five major cities in the south of England.
Our outlook today remains unchanged. John Anthony looks to present a progressive mix of designer collections from around the world from established and emerging brands. Paying close attention to our customer service, mix of product and store environment - both physically and online.
This year sees us introduce a host of new and exciting brands from A-COLD-WALL*, Salomon, Comme Des Garcons Play, MKI Miyuki Zoku, Dries Van Noten, Our Legacy and more.
It was one of the first retailers in the country to introduce a series of culturally significant brands in Menswear - being one of the very first doors in the UK for Vivienne Westwood, Stone Island, C.P. Company, Comme Des Garçons, Y-3 and many other collections that went on to become and still are major players in the industry.
Since it’s inception, the business has grown steadily into becoming a destination store for mens fashion in five major cities in the south of England.
Our outlook today remains unchanged. John Anthony looks to present a progressive mix of designer collections from around the world from established and emerging brands. Paying close attention to our customer service, mix of product and store environment - both physically and online.
This year sees us introduce a host of new and exciting brands from A-COLD-WALL*, Salomon, Comme Des Garcons Play, MKI Miyuki Zoku, Dries Van Noten, Our Legacy and more.
Yhteystiedot
Unit 12 The Industrial Quarter, Foxcote Avenue, Bath Business Park, BA2 8SF, Bath, Yhdistynyt kuningaskunta
- 01761 435833
- help@john-anthony.com
- www.john-anthony.com
awful,manager was rude when i had…
awful,manager was rude when i had stated that he told me the product wouldn’t be reduced any further and stated that was the final deduction, which was 158 a few days later came back in and it was down to 60
23. tammikuuta 2024
Oma-aloitteinen arvostelu
Good shirt at a great price.
19. joulukuuta 2023
Good product, great price
Website was easy to use. Ordering was easy. Pricing was reasonable and was better than competitors selling the same product.
Delivery was good- no issues.
18. joulukuuta 2023
Purchased two items online
Purchased two items online. Was told one was out of stock and the balance would be refunded. Received just one item (the one they said was out of stock). Still no refund and no constructive response from customer services. They have now been acquired by Frazer Group who say they don’t have access to the old John Anthony systems. What a shambles. How do I get my money back? Now raised with Amex which I used to buy the items……..
22. joulukuuta 2023
Customer Service was outstanding
From my first contact with the Bristol store to my last contact with the head office to sort out my error on my order I couldn’t fault the two customer service representatives I dealt with. They were both outstanding.
21. joulukuuta 2023
Took a long time to get my order,when I…
Took a long time to get my order,when I did go in-store to ask if it had arrived, I had to listen to the sales assistant complaining to his colleague that he'd served 3 customers that day and it was too busy! And he'd also changed a mannequin! My god I wish my job was that hard!!!
21. joulukuuta 2023
Ordered a moose knuckles coat for an…
Ordered a moose knuckles coat for an xmas present .it came really quick and it was packaged in a box with tissue paper it was really well presented.i would definitely order from John Anthony again .
20. joulukuuta 2023
Busy period week before Christmas when…
Busy period week before Christmas when needed item quickly, head office and store staff pleasingly in this day and age dealt with the issue promptly, efficiently, professionally and with kindness. Would definitely shop with this company again.
19. joulukuuta 2023
Quick delivery
Quick delivery, great communication. Son was pleased with the jumper.
18. joulukuuta 2023
Always a prompt and professional service
24. marraskuuta 2023
Excellent service and quick delivery
27. marraskuuta 2023
Excellent experience
Communication was great, prompt delivery and really pleased with the product.
21. marraskuuta 2023
Excellent as always been a client for…
Excellent as always been a client for 30 yrs
20. marraskuuta 2023
Would use this company over and over again.
Product was excellent delivered on time in excellent packaging would recommend to anyone thank you
24. marraskuuta 2023
Great choice of designer clothing &…
Great choice of designer clothing & accessories for the modern classic gentleman of today.
8. joulukuuta 2023
Norse Projects Down Jacket
First time customer. Good choice of brands but to be honest the brand (Norse Projects) and item I was looking for at a great price.
Delivery good as well - would recommend JA and will buy from again.
24. marraskuuta 2023
I have received a faulty item and no…
I have received a faulty item and no response to my email. So poor.
Update - on the below response, yes I received an initial reply, but I then replied with follow up question, still no reply all these days later. Once again. So poor
21. marraskuuta 2023
Vastaus yritykseltä John Anthony
Hi,
Sorry to hear that your item is faulty. I can see you also contacted us via Instagram regarding your item and I can see that my colleague replied to your message the following day. As we replied via social media, we do not reply to any duplicate messages on email. We are experiencing a high volume of orders due to our current sale and Christmas shopping, so our team can take a couple of days to reply to queries. For urgent enquiries we always recommend ringing us and we can answer your questions straight away.
Best Wishes
JA Online
Always on point
Been shopping online with John Anthony for around 7 years since I wandered by accident into their shop in Bristol. Always on point , packed amazingly , sent with care ! Wonderful place truly I always suggest them to many friends , thanks guys
21. marraskuuta 2023
Quality clothing & the service was…
Quality clothing & the service was excellent.
20. marraskuuta 2023
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