JD Lighting - Online Arvostelua 94

Do Not Purchase from Jd Lighting!

I made the mistake of purchasing a ceiling fan from Jd Lighting in October. Unfortunately, it arrived faulty, and after several attempts to contact the company through emails (most of which were ignored), I had to take the matter to QCAT (Consumer Tribunal). After that, I finally received a response and was instructed to return the fan for a refund.

It’s now late January 2025, and I still haven’t received my refund. Despite multiple follow-up emails demanding my money back, Jd Lighting has continued to ignore me. This is absolutely unacceptable behavior and shows their lack of accountability.

I strongly advise against purchasing anything from this company. I am now planning to escalate my complaint to the Fraud and Tax Office to investigate their dodgy practices. Save yourself the trouble and look elsewhere for reliable service and products.

One star because you keep pestering me to review your business. How annoying leave me alone.

Excellent quality, great price, easy to install, and best of all, no speed wobbles or noise! Hubby is an electrician and has been installing these in homes recently and I'm so pleased we finally have one. I might even be brave enough to get one for the bedroom without worrying it was going to launch itself onto the bed while we sleep! Arrived well packaged and was pretty quick for a regional WA delivery too.

Excellent Service a Pleasure to do Business With

communication needs improvement. delivery was completed in 2 parts but not informed. also i had to chase for invoice for one fan out of 5 i had ordered.

Ease of transaction, prompt delivery and quality outcome.

Easy to order, fast delivery and easy to install

Order was super late. Ruined my client handover and it just arrived and it’s completely damaged and needs to be returned.

Pretty helpful over the phone. Took a little while to dispatch but I did get it at a very good sale price. Have not fitted yet.

Easy to order, arrives quickly and great products.

Good product at reasonable price. Delivery was just in time for my electrician.

Nice and easy website to navigate and the order was dispatched promptly and arrived in a few days to perth. Quality of the downlights is great and look and feel high quality

Great team, very helpful & very happy with the product price & delivery. Thank you I would definitely use them again.

Great prices, excellent service and communication!

Very happy with my purchase, it is exactly what I have been looking for.

The follow up emails to update me re delivery were much appreciated and my parcel was well packed to avoid breakages.

Such a shame your store at North Lakes closed. I used to love going in there!

Competitively priced. Good communication. Delivery could have been little faster.

Quick delivery, easy to order, fair prices. Yet to be installed but a nice looking fan.

Great great

Competitive pricing and prompt delivery.