"AVOID AT ALL COSTS"
I ordered my items weeks ago. I got a delivery date with a tracking number. On the day of the delivery nothing came. The tracking number kept saying it will be delivered but with no date or time. I tried to contact their customer Service team, emailed, WhatsApp and never heard back abd never got my money back either. Scammed! Poor customer Service! DO NOT BUY FROM HERE! STAY AWAY!
Vastaus yritykseltä jabador Maroc
Hello Mohammed Islam, we are very sorry to hear about your frustration and would like to explain the situation transparently.
At Jabador Maroc, we value our reputation and assure you that we never compromise our customers' rights. Delays in tracking number updates are often due to shipping companies and the pressure they face, which is beyond our direct control, but we take responsibility for monitoring them.
Regarding communication, we process hundreds of messages daily, and there may be a slight delay in responding, but we do not ignore anyone. Please provide us with your order number immediately via private message (or via our direct number: +212667508408, and we will resolve the issue within hours, either by expediting delivery or providing a full refund if any negligence is proven.
Your rights are always protected, and your satisfaction is our goal.