Have purchased from J5 many times, products are always great quality and delivery is low cost and always in good time. We have had one batch if tshirts that didn't have such hugh quality printing, but... Näytä lisää
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Just received my first order from J5Fashion, all I can say is WOW! The quality of clothing is great, Ordered early hours of Friday morning and received parcel midday Monday and the customer servic... Näytä lisää
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I have ordered 2 times from J5 Fashion. Mens Clothing & Women's Shoes the quality is good. My customers really loved the items. Dispatch was fast although due COVID-19 and the new Brexit regulations s... Näytä lisää
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I've been a regular customer of J5 Fashion for over 8 years now since starting out my clothing boutique - I purchased weekly. Great service, the best quality in products with a ride range of new up t... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
J5Fashion has been leading B2B Manchester’s (UK) wholesale fashion industry since 2007, selling both men’s and women’s clothing including plus size options. With over 20 years industry experience.
Yhteystiedot
132 Broughton Street , M88AN, Manchester , Yhdistynyt kuningaskunta
- support@j5fashion.com
- www.j5fashion.com
4,8
Erinomainen
298 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
YOU HAVE BEEN WARNED
YOU HAVE BEEN WARNED
you will pay for delivery, and they will only deliver once. Without arranging a time with you.
Then if you try to cancel the order they will charge you some sort of re-packing fee.
Then you will have to go to a postoffice to collect the heavy box yourself, after paying for delivery, with vat added to it.
And it does not matter how many orders,you given them in the past, this is how you will be treated, when you pay for delivery.
The items I received was not what I ordered in the pass, the makers are different and the design on the wrist and ankle is also different. Yet they are still using the same picture to advertise the item from the old supplier.
I am not happy with the product or the service, and I want a full refund.
8. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Dale,
Thanks for providing us with review.
We have been advised that we were not allowed to investigate this for you and have arranged for re-delivery further to your one-time call to us.
We urge to have some time allowed to resolve any reported issues before you share your thoughts as you are aware yourself matters involved with third parties takes time.
We highly value our all customers especially regular customers and go beyond limits to assist them. We hope such situation does not arise between us in the future and you are happy with your order.
Regards
J5 Team
Quick and easy to good quality clothing fast delivery order good quality…
Quick and easy to order good quality items fast delivery highly recommended 👌
1. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi ,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
AVOID - POOR QUALITY
First order and last. Very poor quality. Photos and written description did not match items sent. Material absolutely awful. Approached J5Fashion to request returning the order. Was advised there was a 35% money penality. So on an average order of £400 I would only receive a suggested £277 back from them! I explained politely I am an independent trader just 18 month's into business. This made no difference to them and they insisted their clothing was prime quality. They were only able to fulfil part of the order and that they would only offer a credit note in lieu. I believe this company operates illegally. I've never come across such poor quality clothing and not only this they penalize you for their errors! I am bringing this company to the attention of Trading Standards. Photos do not represent clothing sent. They withhold your money on items unfulfilled. They charge you 35% penalty for their poor quality clothing should you wish to return it. AVOID AT ALL COSTS.
25. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Natalie
Thanks for providing us with your review and I am sorry to hear that your expectations were not met.
Being a responsible supplier, we have strict policies in place so that our customers can share the same practices of being a responsible buyer.
We are 18+ old company and only list products after checking the standard qualify and sizes check. However, we understand that quality expectations can vary hence offers all the new customers to visit the store for quality feel.
I hope you will be able to access and utilize all the support and services available to all our dear customers by reaching out to our support teams as they will be more than happy to offer you the solutions.
Regards
J5Fashion
Had a problem with some items not been…
Had a problem with some items not been delivered but they rectified it with something different also I would say that sizes are not true so a xl would be more of a medium and this has happened on previous orders so watch out for sizing
1. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hello Francesca,
Thank you for sharing your review with us.
We would like to inform you that all of our products go through standard UK sizing and quality checks before being listed on our website. Nevertheless, we understand that sizing can vary depending on an individual's measurements, and some items may feel looser or tighter than expected. Therefore, we kindly request that you reach out to our support team for assistance with a return or to discuss alternative solutions.
Best regards,
J5Fashion Team 🙂
Nothing bad to say, good wholesaler
Have purchased from J5 many times, products are always great quality and delivery is low cost and always in good time. We have had one batch if tshirts that didn't have such hugh quality printing, but othet than that all items we've purchased have been if good quality
20. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Ginny,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Happy with my order
Happy with my order, good quality products, will order more in the future. Thanks for an excellent service..
20. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Pedro,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
So I just ordered some dresses from J5…
So I just ordered some dresses from J5 & I can’t believe how nice the quality is!!!😍😍 I am in love with the product as well as the delivery time! It came very quickly. I am in constant contact with J5, they are so helpful and very patient with me, they answer all of my questions & provide me with extra images when I ask. I am definitely ordering again! 🥰🥰 thank you J5
24. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Boujee,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Really impressed
Website is easy to register, easy to navigate. Checkout is an easy process. Clothes are brilliant quality, really good sizing. Happy.
15. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Korin,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Fast shipping and really good quality…
Fast shipping and really good quality clothing!!
10. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Christine,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Really quick and reliable
26. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Christine,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Brilliant
Brilliant! All items good quality and just as described. Delivery was super quick too. Will definitely use again and already have done. Thanks guys!
20. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Emma,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Fast shipping and great quality items.
1. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Debbie,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Ordered online
Ordered online. Quick delivery via parcel force. Top quality 👌
18. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Karen
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Average quality
Average quality, and always something wrong with the order.
1. Items look different when compared to the online picture (two orders before)
2. Missing item in the order. (the previous order)
20. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Edvinas
We are sorry to hear that you have not had very satisfactory experience with us. Being one of our regular customer, we have requested our supports team to reach out to you and discuss on improving our sales and after sales service for you.
Regards
J5 Team😊
Avoid.
Charged me £15 for next day delivery - arrived 3 days later and won’t refund me the full price.
One of my items is completely different to the imagine on the website (Tobby jumpers) - the cream is see through and material is that hard it almost feels like plastic. They are expecting me to pay £15 to send them back when they won’t even refund my delivery charge. Also why would I pay to send something back that isn’t even what they have advertised on the system!
Will not be changing my mind or review until I have my money back
8. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Beth,
We are happy to clarify that being B2B our return policy differs from B2C. Moreover, our return process is very simple and straightforward. We urge all our customers to go through our policies or reach out to our support team before they place their order(s).
Our team will be highly appreciate your reaching out to them.
Regards
J5 Team
Great dealing with J5
Great dealing with J5. Everything was perfect, delivery, quality & communication. Will definitely recommend and shop again.
4. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Shocking first experience with J5
Shocking first experience with J5. Ordered via next day delivery, didn't turn up next day after paying £15 for the service, contacted them on whatsapp and you just get ignored. Opened the boxes to find they've sent the wrong leggings, incorrect sizes on another item we ordered. Had to message 6 times on whatsapp to get a response and the best they could come up with was its a manufacturing fault ... what that you sent out the wrong items?
We spend thousands of pounds a week with other wholesalers, if you want companies business you better provide better customer service when you make mistakes your end.
Joke of a company.
24. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
Hi Kendall,
Thanks for providing us with review.
We are extremely proud of our all customers who have been highly patient and co-operating regarding their orders during the peek festive period topped up by the transport strikes.
We hope you have managed to seek the support required regarding your order and have been looked after well already.
Should you have any concerns please reach out to our support team who will be more then happy to address any for you.
Regards
J5 Team😊
Great products and super fast delivery…
Great products and super fast delivery 5⭐️
29. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä J5Fashion
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Ok quality but sizing is not right…
Ok quality but sizing is not right medium is a small and large is a medium
7. marraskuuta 2022
Vastaus yritykseltä J5Fashion
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
Super ,very nice clothes
9. syyskuuta 2022
Vastaus yritykseltä J5Fashion
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION
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