Booked a two week stay in a villa in May this year. Cancelled one month before by interhome with no explanation and no refund of the original payment. Contact centre never answer. Emailed a complaint... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have written 5X A4 pages in a Word Document as Feedback following a 7-day rental in July 2026. It seems not possible to copy and paste this document into this box. I believe there is constructive in... Näytä lisää
Yritys on vastannut
I found the Interhome website easy to use. It allowed you to apply filters to find suitable accommodation. Hopefully check in and stay will be just as good.
Yritys on vastannut
I have booked a villa with Interhome and paid in full. I have contacted them repeatedly, via email, online forms, Facebook and the phone but I cannot speak with anyone and no one replies to my message... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Loma-asuntopalvelu
- Lomamökki
- Loma-asuntojen vuokraus
- Loma-asunnot
- Loma-asunto
- Lomahuoneistojen vuokrauspalvelu
Yrityksen kirjoittama
With our wide range of holiday accommodation, there is always something to suit your holiday requirements. The perfect way to enjoy an unforgettable holiday with plenty of relaxation, space and privacy. Holiday houses, apartments cottages, chalets and even one or two castles.
Your holiday home specialist since 1965
Yrityksen kirjoittama
- 5 million overnight stays every year
- More than 35.000 holiday homes and apartments available for booking
- A friendly, personal service
- An on-site, local service available at more than 200 locations
- We are available 24/7
- We can help you with your next holiday. Our customer service team is available 24/7!
Yhteystiedot
114 Power Road, W4 5PY, London, Yhdistynyt kuningaskunta
- +44 (0) 208 068 9950
- info@interhome.co.uk
- www.interhome.co.uk
3,0
Keskitasoinen
549 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Interhome
Dear Roger. Thank you for your kind comments. We are pleased you have found the booking experience with Interhome to be simple and easy to use. Best Wishes. Your Interhome Team.
Vastaus yritykseltä Interhome
Dear Caroline. Thank you for taking the time to post your positive feedback regarding your booking experience with Interhome. We are pleased you found our website easy to use and straighforward. We appreciate your loyalty and hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Everything was so easy, and I would thoroughly recommend
Everything was so easy, the information was concise and correct, the booking procedure was incredibly easy. The information on the property correct and the confirmation and check in details arrived very quickly, I would not have any reservations about recommending Interhome, and would happily use them again
24. kesäkuuta 2024
Vastaus yritykseltä Interhome
Dear RS. Thank you for your kind feedback regarding your recent booking experience with Interhome. We are pleased you found the process to be simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
It was easy to use your booking site.
21. kesäkuuta 2024
Vastaus yritykseltä Interhome
Dear Jim. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased you were completely satisfied with the service received. Best Wishes. Your Interhome Team.
It was easy to do without any hassle
9. kesäkuuta 2024
Vastaus yritykseltä Interhome
Dear Alan. Thank you for taking the time to post your positive review of the booking service provided by Interhome. We are pleased you found the process to be simple and straight forward. Best Wishes. Your Interhome Team.
Frist time booking and never again
Frist time booking and never again. I rented a house for a week through Interhome and it was dirty and smells. Can’t believe that this is Interhomes standard . We left after 3 days… l
3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interhome
Dear Jacob. Thank you for your comments. We are sorry you were unhappy with your holiday accommodation. Please contact our Customer Service Team at info.uk@interhome.group with your booking information so we can investigate this matter for you. At Interhome, we welcome the opportunity to assist our guests as much as possible. Best Wishes. Your Interhome Team.
Horrible service
Horrible service, absolutely nobody to get in touch with after the booking.
We raised an issue with Airbnb, and couple days later someone finally replied from the Interhome group, giving us email and a phone number of the office incharge for our booking. But even then no response. We are dreading going on a holiday where we have nobody to talk to in case of anything. Not to mention check in window is only from 4pm-7pm. How stupid.
31. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interhome
Dear A. Thank you for your feedback from which we were sorry to learn you were unhappy with the service provided. We note your booking was made via Airbnb and there was a delay in receiving further reservation information. Interhome Customer Service can be contacted 24/7 on 0208 0689950 or by email info.uk@interhome.group and our friendly team can assist with all enquiries. During your stay you also have a local contact, as well as being able to contact Interhome on the number above. Best Wishes. Your Interhome Team.
Brilliant customer service
Had to call regarding a problem with online check in . My call was answered by Simon in reservations within a few minutes and problem solved very quickly in a professional, friendly and efficient manner . Thank you
29. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interhome
Dear Tracey. Thank you for taking the time to post your positive review of the service provided by the Interhome Customer Service Team. We will ensure your comments are passed on to them. We are pleased you were completely satisfied with the service provided. Best Wishes. Your Interhome Team.
representative (Elizabeth) very helpful…
representative (Elizabeth) very helpful & understanding. Listened carefully to our requests & appreciated the potential problems then worked very methodically through the booking in a most friendly manner.
28. toukokuuta 2024
Vastaus yritykseltä Interhome
Hi David. Thank you for your kind feedback regarding your recent booking experience with Interhome. We will ensure your comments are passed to our friendly Customer Service Team. We look forward to welcoming you at your holiday accommodation. Best Wishes. Your Interhome Team.
Thank you to a great customer service…
Thank you to a great customer service team. Especially Andre.
I made a silly mistake when booking and Andre was so helpful in helping me get the situation sorted pormtly.
Can't thank them enough. Will deffo book with them again.
P
23. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Interhome
Dear Pai. Thank you so much for your kind comments regarding your recent booking experience with Interhome. We are happy our friendly Customer Service Team was able to assist you with your booking and we will ensure your feedback is passed on to them. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Brilliant staff interaction
Staff member was very helpful and incredibly patient. Found a really nice place for us to stay.
20. toukokuuta 2024
Vastaus yritykseltä Interhome
Dear Julia. Thank you for your kind feedback regarding your recent booking experience with Interhome. We are pleased our friendly Customer Service Team was able to assist you with securing your next self catering accommodation. Best Wishes. Your Interhome.
Easy booking process
The availability was up to date, clear choices for payment. No hidden extras.
The security deposit didn’t clearly say it was refundable once the accommodation was checked after departure, which I hope is the case!
11. toukokuuta 2024
Vastaus yritykseltä Interhome
Dear Amanda. Thank you for taking the time to post your positive review and comments regarding your booking experience with Interhome. We are pleased you found the process to be clear and straightforward. Best Wishes. Your Interhome Team.
A very intuitive website.
A very intuitive website.
I found the apartment I wanted within minutes and booking it was an absolute breeze
10. toukokuuta 2024
Vastaus yritykseltä Interhome
Dear David. Thank you for your positive feedback regarding your recent booking experience with Interhome. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Vastaus yritykseltä Interhome
Dear Max. Thank you for taking the time to post your positive comments regarding your recent booking experience with Interhome. We are pleased you found the process to be simple and efficient. Best Wishes. Your Interhome Team.
An easy and fast process to book
An easy and fast process to book, with all the information clearly displayed
22. huhtikuuta 2024
Vastaus yritykseltä Interhome
Dear Kate. Thank you for your kind feedback regarding your recent booking experience with Interhome. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Excellent Company to holiday with
Booking requirements easy to follow, making it a quick and enjoyable stress free booking with Interhome.
19. huhtikuuta 2024
Vastaus yritykseltä Interhome
Dear Jean. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased to learn you found the experience to be simple and straightforward. Best Wishes. Your Interhome Team.
Vastaus yritykseltä Interhome
Dear John. Thank you for taking the time to let us know you were happy with the booking service provided by Interhome. We are pleased you found the process to be simple and efficient. Best Wishes. Your Interhome Team.
Easy booking process
Good description of available properties
Easy booking process
Good communication after booking
2. huhtikuuta 2024
Vastaus yritykseltä Interhome
Dear Mr Jones. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased you found the process to be simple and straight forward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Great Customer Service
I telephoned just to ensure I was going to get what assumed when I arrived at the apartments
Clarity was quickly given to me and I was confident to book
6. maaliskuuta 2024
Vastaus yritykseltä Interhome
Dear David. Thank you for your positive feedback regarding your recent booking experience with Interhome. Our friendly Customer Service Team is available 24/7 to assist you with any queries regarding our booking. Best Wishes. Your Interhome Team.
Vastaus yritykseltä Interhome
Dear Ms Young. Thank you for your positive feedback regarding your recent booking experience with Interhome. We hope you enjoy your forthcoming stay with us. Best wishes. Your Interhome Team.
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