I’ve been with Inspire for quite a while now and they are an excellent provider. A personal experience when you speak to them, professional and friendly. They are not the cheapest company out there b... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Inspire Telecom provide the best service possible especially for older people like myself who are not very technically savvy. All their agents are unfailingly helpful, patient, kind - and always... Näytä lisää
Yritys on vastannut
As a 79 year old lady who does not understand technology very well I am extremely impressed by Inspire. When I have issues with the internet all I have to do is phone them. I have not been kept in a l... Näytä lisää
Yritys on vastannut
There were various problems with setting up my full fibre broadband service but in every case InspireTelecom overcame them. Their service has been exceptional with clear , user-friendly phone instru... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Internetpalvelujen tarjoaja
- ja myös
- Internet-palveluntarjoaja
- Mobiiliverkko-operaattori
- Puhelin- ja internetpalvelu
- Puhelinyhtiö
- Televiestintä
Tietoja yrityksestä Inspire Telecom
Yrityksen kirjoittama
Broadband Made Better.
Reliable broadband and real support for UK homes and small businesses.
Residential Business
⚡ About Inspire Telecom
Inspire Telecom is a UK broadband, phone and mobile provider for homes and small businesses. We operate on the Openreach network, so the lines are the same ones the big providers use. What's different is how we run the service around them.
We care more for our customers than we do about the money. That's the starting point for everything.
The Inspire Service Standard
| 1 | Honest Onboarding. Realistic speeds, full cost from month one, no hidden terms. |
| 2 | Proactive Fault Ownership. We find the root cause, not just reset the router. |
| 3 | 60-Second Human Response. A real UK person answers, on average, within 60 seconds. |
| 4 | Fixed-Price Protection. The price on the contract is the price that gets paid. |
| 5 | Fair Exit, Earned Retention. Customers stay because the service delivers. |
Before you switch anything
Take the free Broadband Stability Score. Fifteen questions, five minutes, personalised results.
Will you take five minutes to find out where yours really stands?
The Inspire Service Standard
Yrityksen kirjoittama
- We care more for our customers than we do about the money.
- That's the starting point for everything. Reliable broadband and real support shouldn't be the exception. We operate on the Openreach network, and run the service around it the way we'd want our own broadband handled. A real UK-based person answers within 60 seconds on average. The price on the contract is the price paid for the full term. When something breaks, we find the root cause, not just reset the router. Customers stay because the service delivers.
The price on the contract is the price you pay.
No mid-contract price rises. Ever.
Fixed-Price Protection is one of the five pillars of the Inspire Service Standard. The price agreed at sign-up is the price paid for the full contract term. No annual CPI rises built into the small print. No creeping fees added on quietly. No surprises six months in.
This is a genuine commitment, not a marketing line. If the monthly cost on your contract is £X, that's what you pay in month one, month twelve, and month twenty-four.
Yhteystiedot
Inspire Telecom Limited, Alpha House, ME2 4HU, Rochester, Yhdistynyt kuningaskunta
- 0330 122 9488
- support@inspiretelecom.co.uk
- www.inspiretelecom.co.uk
4,9
Erinomainen
660 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Promises kept
Inspire does what it promises - and with a smile. One feels one is talking to human beings (which we are|) and not dummies in a dress shop. Talk to Jess and Ryan and you'll see what I mean.
26. elokuuta 2025
Vastaus yritykseltä Inspire Telecom
Hi Peter,
Thank you so much for your kind words!
We’re delighted to hear that we’ve kept our promises and made your experience feel personal and human. Jess and Ryan will be so pleased to know they’ve made such a positive impression.
We look forward to continuing to support you with the same friendly service in the future.
– The Inspire Telecom Team
Human
Understanding, friendly and helpful. Provides humans to discuss your problems and seem to pick up calls fairly quickly- not sitting listening to endless music!
22. elokuuta 2025
Vastaus yritykseltä Inspire Telecom
Hi Linda,
Thank you for taking the time to share your feedback!
We’re delighted to hear you’ve found our service understanding, friendly, and helpful. We know how important it is to get through to a real person quickly without endless hold music, and we pride ourselves on delivering exactly that.
We look forward to being here whenever you need us.
– The Inspire Telecom Team
Patient advisors
Patient advisors. Can get straight through. Easy to talk to. No problems.
12. elokuuta 2025
Vastaus yritykseltä Inspire Telecom
Dear Sarah,
Thank you for your kind words!
We’re so pleased to hear you’ve found our advisors patient, easy to talk to, and that you can get straight through without any problems. That’s exactly the service we pride ourselves on delivering.
We look forward to helping you again whenever you need us.
– The Inspire Telecom Team
Can call Inspire anytime.
Josh and Megan spent hours getting my internet working. They managed to get a router to me overnight and helped me to set it up.
Thanks to Josh and Megan for all their time spent .
8. elokuuta 2025
Vastaus yritykseltä Inspire Telecom
Dear Peter,
Thank you so much for sharing your experience!
We’re delighted to hear that Josh and Megan were able to get you back online. We pride ourselves on going the extra mile.
We’ll be sure to pass your thanks on to them, and we look forward to helping you again in the future!
– The Inspire Telecom Team
Vastaus yritykseltä Inspire Telecom
Dear Ros,
Thank you so much for your kind words!
We're really glad to hear you found the team helpful and patient, that's exactly what we aim for. If you ever need anything else, we're just a call or message away.
– The Inspire Telecom Team
Vastaus yritykseltä Inspire Telecom
Thank you for your feedback!
We're so pleased to hear the installation was quick and easy ,we always aim to make getting connected as smooth as possible.
– The Inspire Telecom Team
Inspire have always provided a speedy…
Inspire have always provided a speedy and effective support mechanism if ever needed. Staff always polite and courteous.
21. heinäkuuta 2025
Vastaus yritykseltä Inspire Telecom
Hi David,
Thank you so much for your kind words! We're delighted to hear that you've found our support to be both speedy and effective. Our team takes great pride in delivering courteous and helpful service, so it means a lot to know it’s appreciated. If you ever need anything, we’re always here to help!
— The Inspire Telecom Team
satisfaction
all okay with inspire at the mo everything works well happy with service
5. heinäkuuta 2025
Vastaus yritykseltä Inspire Telecom
Dear Peter,
Thank you so much for taking the time to leave us a review. We're really pleased to hear that everything is working well for you and that you're happy with the service.
Your satisfaction means a lot to us, and we're always here if you need anything.
Warm regards,
The Inspire Telecom Team
Great customer service
Great customer service. Understtod the problem, sortes it and rang back to inform and check all well. The support team all spoke perfect english and came from Gillingham not Mumbai
8. heinäkuuta 2025
Vastaus yritykseltä Inspire Telecom
Hi Bill,
Thank you so much for your kind words! We're really pleased to hear that our UK-based customer service team made a positive impression and resolved your issue promptly. We pride ourselves on providing clear communication and helpful support from our team. It's great to know this was appreciated, we’ll be sure to pass on your feedback!
– The Inspire Telecom Team
Jess the lady that rang she was…
Jess the lady that rang she was friendly helpful and explained everything really well
3. heinäkuuta 2025
Vastaus yritykseltä Inspire Telecom
Hi Linda,
Thank you so much for your kind words! We're thrilled to hear that Jess was friendly, helpful, and able to explain everything so clearly. We’ll be sure to pass your lovely feedback on to her, it’ll make her day!
Thanks again for taking the time to share your experience.
Best wishes,
The Inspire Telecom Team
Sorting out intermittent internet issues…
When we spoke to Ryan and Megan we really felt they had our best interests at heart and really wanted to be helpful. Ryan even rang to check as to whether the Open Reach engineer had been to us as was booked. He also gave us helpful advice about the state of our connection and subsequent actions. Can't praise either of them enough for trying tor resolve our problem.
2. heinäkuuta 2025
Vastaus yritykseltä Inspire Telecom
Hi Tim,
Thank you so much for your kind words, we’re thrilled to hear that Ryan and Megan made such a positive impression and gave you the support you needed during a frustrating time.
We’re proud to have them on the team, and we’ll make sure your lovely feedback is passed on. This is exactly the level of care we aim to deliver, and we’re so glad it made a difference.
Please don’t hesitate to reach out if you need anything else, we’re always here to help.
Warmest regards,
The Inspire Telecom Team
The support team were brilliant
The support team were brilliant. These days of people struggling with money and personal matters are increasing and it is really lovely when a company goes that extra mile to help their customers. I was overwhelmed with their kindness, compassion and prompt help.
2. heinäkuuta 2025
Vastaus yritykseltä Inspire Telecom
Dear Janet,
Thank you so much for your kind words! 💛 We’re absolutely thrilled to hear that our support team made such a positive impact.
We understand that life can be challenging, and it means a great deal to us to know that our compassion and care made a difference. Going the extra mile for our customers is at the heart of what we do, and your feedback reassures us that it truly matters.
If there’s ever anything else we can do to help, we’re just a call or message away. Wishing you all the very best from everyone here at Inspire Telecom 💫
Friendly and professional
Friendly and professional. Calling my number to check everything was ok from a previous problem, excellent customer care.
30. kesäkuuta 2025
Vastaus yritykseltä Inspire Telecom
Dear Colin,
Thank you so much for your kind words!
We're really pleased to hear that our follow-up call was helpful and that you felt supported throughout. Excellent customer care is what we aim for every time, so it's great to know we hit the mark for you.
All the best,
The Inspire Telecom Team
characteritic
knowledgeable, pleasant, efficient, sharing information, leaving everything tidy
29. toukokuuta 2025
Vastaus yritykseltä Inspire Telecom
Dear Barbara,
Thank you so much for your kind words! We're delighted to hear that you found our team knowledgeable, pleasant, and efficient. We always aim to provide clear information. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
Warm regards,
The Inspire Telecom Team
This company is the best in…
This company is the best in telecomunications when dealing with the cutomer. It does not matter If the problem is taking a while to fix but you know they are always striving to do the very best and keep you informed all the way via email or phone calls. I have dealt with Meghan a number of of times in two years, and Megahan is always a great help and is a human being giving top notch customer service.
7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspire Telecom
Dear Gary,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review!
We're thrilled to hear that you've had a consistently positive experience with us over the past two years. Providing great service – even when things take a little longer to fix – is something we truly pride ourselves on, and it's wonderful to know that our efforts to keep customers informed make a difference.
We're especially pleased to hear Megan has been such a help to you. We'll be sure to pass on your lovely feedback – she’ll be over the moon to hear it!
Thanks again for your continued support.
– The Inspire Telecom Team
Vastaus yritykseltä Inspire Telecom
Dear Michael,
Thank you for the great review! We're so pleased to hear you were happy with the service. We're always here if you need us.
—The Inspire Telecom Team
Will listen carefully to your request
Will listen carefully to your request. Helpful. Will continue until issues are resolved.
26. toukokuuta 2025
Vastaus yritykseltä Inspire Telecom
Thank you for your lovely feedback! We’re committed to listening carefully and seeing things through until everything is sorted. It’s great to know that came across in your experience with us.
—The Inspire Telecom Team
I was pleased at how well I was…
I was pleased at how well I was informed about what and when my service would restart.
19. toukokuuta 2025
Vastaus yritykseltä Inspire Telecom
Dear Linda,
We're so glad to hear you felt well informed and supported throughout! Clear communication is really important to us, especially when it comes to service updates. Thanks for taking the time to share your experience!
—The Inspire Telecom Team
Open Reach set up
my wife and I appreciate the help that Ryan did on our behalf when he tracked down the reason for a high bill to the fact that Open Reach were charging for 100 calls when my two phone lines were ringing each other on occasion. This could have happened my wife rang from the garden with a message, or vice versa.
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspire Telecom
Dear Barry,
Thank you so much for your kind words and for taking the time to leave a review. We're really pleased to hear that Ryan was able to help identify the cause of the unexpected charges and get things clarified for you.
While we don’t have control over the network infrastructure or how third-party charges are generated, we always aim to go the extra mile on the billing and customer service side — so we’re glad Ryan could step in and get to the bottom of it for you.
If you ever need anything else, we’re only a call or message away. Thanks again for your feedback — it really helps us to keep improving.
— The Inspire Telecom Team
Back Online in 24 Hours – Outstanding Service!
⭐⭐⭐⭐⭐
Absolutely brilliant service from Inspire Telecom!
After being messed around by my previous provider, Inspire stepped in and got me back online within 24 hours. The whole process was swift, professional, and completely stress-free. What really stood out was the UK-based support team – friendly, efficient, and genuinely helpful.
They went above and beyond to sort everything out, and I couldn’t be happier. Highly recommend!
16. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspire Telecom
Hi David,
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that we could get you back online so quickly and make the process stress-free for you. Our UK-based support team will be delighted to know their efforts made such a positive impact.
We really appreciate your recommendation – it means the world to us. If you ever need anything in the future, we're just a call away!
All the best,
The Inspire Telecom Team
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