I’ve been with Inspire for quite a while now and they are an excellent provider. A personal experience when you speak to them, professional and friendly. They are not the cheapest company out there b... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Inspire Telecom provide the best service possible especially for older people like myself who are not very technically savvy. All their agents are unfailingly helpful, patient, kind - and always... Näytä lisää
Yritys on vastannut
As a 79 year old lady who does not understand technology very well I am extremely impressed by Inspire. When I have issues with the internet all I have to do is phone them. I have not been kept in a l... Näytä lisää
Yritys on vastannut
There were various problems with setting up my full fibre broadband service but in every case InspireTelecom overcame them. Their service has been exceptional with clear , user-friendly phone instru... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Internetpalvelujen tarjoaja
- ja myös
- Internet-palveluntarjoaja
- Mobiiliverkko-operaattori
- Puhelin- ja internetpalvelu
- Puhelinyhtiö
- Televiestintä
Tietoja yrityksestä Inspire Telecom
Yrityksen kirjoittama
Broadband Made Better.
Reliable broadband and real support for UK homes and small businesses.
Residential Business
⚡ About Inspire Telecom
Inspire Telecom is a UK broadband, phone and mobile provider for homes and small businesses. We operate on the Openreach network, so the lines are the same ones the big providers use. What's different is how we run the service around them.
We care more for our customers than we do about the money. That's the starting point for everything.
The Inspire Service Standard
| 1 | Honest Onboarding. Realistic speeds, full cost from month one, no hidden terms. |
| 2 | Proactive Fault Ownership. We find the root cause, not just reset the router. |
| 3 | 60-Second Human Response. A real UK person answers, on average, within 60 seconds. |
| 4 | Fixed-Price Protection. The price on the contract is the price that gets paid. |
| 5 | Fair Exit, Earned Retention. Customers stay because the service delivers. |
Before you switch anything
Take the free Broadband Stability Score. Fifteen questions, five minutes, personalised results.
Will you take five minutes to find out where yours really stands?
The Inspire Service Standard
Yrityksen kirjoittama
- We care more for our customers than we do about the money.
- That's the starting point for everything. Reliable broadband and real support shouldn't be the exception. We operate on the Openreach network, and run the service around it the way we'd want our own broadband handled. A real UK-based person answers within 60 seconds on average. The price on the contract is the price paid for the full term. When something breaks, we find the root cause, not just reset the router. Customers stay because the service delivers.
The price on the contract is the price you pay.
No mid-contract price rises. Ever.
Fixed-Price Protection is one of the five pillars of the Inspire Service Standard. The price agreed at sign-up is the price paid for the full contract term. No annual CPI rises built into the small print. No creeping fees added on quietly. No surprises six months in.
This is a genuine commitment, not a marketing line. If the monthly cost on your contract is £X, that's what you pay in month one, month twelve, and month twenty-four.
Yhteystiedot
Inspire Telecom Limited, Alpha House, ME2 4HU, Rochester, Yhdistynyt kuningaskunta
- 0330 122 9488
- support@inspiretelecom.co.uk
- www.inspiretelecom.co.uk
4,9
Erinomainen
660 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service.
On Friday 10th Apr., we had no internet connection. Tried various tests like resetting the router etc. but to no positive effect. Phoned Inspire and was answered at once. Described the situation and was told they would investigate and call us back A shore time later we were told that Openreach were working on the lines and it was affecting our area. Not the fault of Inspire. It was hoped to be completed in a few hours. Next day we still had no connection but in a phone call from Inspire we were told that Openreach wouldn’t but sending updates as it was the weekend but it was hoped connection would be made later that day. It was. Inspire did all that was possible to keep us informed in a situation not of their making..
11. huhtikuuta 2026
Vastaus yritykseltä Inspire Telecom
Thank you for taking the time to share your experience.
We’re really pleased to hear that you felt kept informed throughout the issue. Situations like this can be frustrating, so we always aim to communicate clearly and keep our customers updated every step of the way.
It’s great to know this made a difference, and we appreciate your understanding while the work was being carried out.
The Inspire Telecom Team
very easy to renew and all questions…
very easy to renew and all questions asked answered
8. huhtikuuta 2026
Vastaus yritykseltä Inspire Telecom
Thank you for your feedback!
We’re really pleased to hear your renewal was quick and straightforward, and that all your questions were answered clearly. That’s exactly the experience we aim to provide.
The Inspire Telecom Team
Vastaus yritykseltä Inspire Telecom
Thank you for your kind words!
We’re really pleased to hear you found our team patient and helpful, it’s something we pride ourselves on, so your feedback is much appreciated.
The Inspire Telecom Team
Vastaus yritykseltä Inspire Telecom
Thank you for your feedback!
We’re really glad to hear that your query was handled helpfully. Providing clear and supportive assistance is always our priority.
The Inspire Telecom Team
Helpfull and friendly
So nice to talk to a friendly and very helpful voice on the phone and not having to press endless numbers to get through...
7. huhtikuuta 2026
Vastaus yritykseltä Inspire Telecom
Dear Betty
Thank you for your lovely feedback!
We’re so pleased to hear you enjoyed speaking with our team and that you were able to get through without the frustration of endless menus. We believe in keeping things simple and personal, so it’s great to know that made a difference to your experience.
The Inspire Telecom Team
helpful, friendly staff
Easy to contact and quick response time.
Helpful, friendly staff
26. maaliskuuta 2026
Vastaus yritykseltä Inspire Telecom
Thank you for your lovely feedback!
We’re so glad you found our team helpful and friendly, and that getting in touch was quick and easy. That’s exactly the experience we aim to provide every time.
The Inspire Telecom Team
Highly recommend
They always answer the phone speedily. You speak to a real person who is courteous and friendly and manages to reassure. They are the best.
24. maaliskuuta 2026
Vastaus yritykseltä Inspire Telecom
Hi Ann,
Thank you so much for your kind words and recommendation!
We’re really pleased to hear that you’ve had such a positive experience with our team. Providing quick, friendly, and reassuring support is exactly what we aim for, so it’s great to know we’re getting it right.
The Inspire Telecom Team
Excellent service
9. maaliskuuta 2026
Vastaus yritykseltä Inspire Telecom
Hi Elizabeth,
Thank you for your review! We’re really pleased to hear you received excellent service.
We truly appreciate you taking the time to share your feedback.
- The Inspire Telecom Team 😊
They answer quickly, are always polite and knowledgeable.
They are always fast at answering the phone , they are knowledgeable & don't mind me asking stupid questions, I found that people were calling me but the mobile didn't ring or register a missed call, I was told to turn it off and reboot it , they phoned back to check it had worked, it did.
Not everyone understands tech, thank goodness they don't mind explaining things in simple English, they are always polite, if that person doesn't have the answer they get help and phone back rather than guess, most of all they don't make you feel stupid because things that turn out to have a simple correction seem to be to me very tricky, so I check with them first, they are always helpful, many thanks, my mobile is behaving itself now & I remember to reboot weekly now.
21. helmikuuta 2026
Vastaus yritykseltä Inspire Telecom
Hi Evelyn,
Thank you so much for taking the time to leave such a thoughtful review.
We’re really pleased to hear that our team were able to help resolve the issue with your phone and that the advice worked. It’s great to know you found the team polite, knowledgeable and happy to explain things clearly, that’s exactly the experience we aim to provide.
There are no such things as “stupid questions” when it comes to technology, and we’re always happy to help and make things as simple and stress-free as possible. We’re also glad the follow-up call was helpful and that everything is now working as it should.
Thank you again for your kind words and for choosing Inspire Telecom.
– The Inspire Telecom Team 😊
Great service
Great service, courteous, knowledgeable, solved first time. Thanks
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspire Telecom
Hi Mark,
Thank you for your kind review! We're really pleased to hear you received great service and that everything was resolved for you first time. Our team always aims to provide courteous and knowledgeable support, so it’s lovely to know that came across.
Thanks again for taking the time to share your experience.
– The Inspire Telecom Team
Whenever I have had cause to contact…
Whenever I have had cause to contact Inspire Telecom their customer service has always been excellent. Responses to my queries have been quickly resolved in a friendly and efficient manner
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspire Telecom
Thank you so much for your kind words!
We’re thrilled to hear that every time you’ve contacted us, you’ve received excellent service. Providing friendly, efficient support and resolving queries quickly is exactly what we aim for, so it’s wonderful to know that’s been your experience.
We truly appreciate your support and look forward to continuing to deliver the service you deserve.
The Inspire Telecom Team
Vastaus yritykseltä Inspire Telecom
Hi Lorraine,
Thank you for your lovely review!
We’re so pleased to hear that everything was easy to arrange and that your transition went smoothly.
If you ever need us, we’re only a phone call away.
The Inspire Telecom Team
We recently moved house
We recently moved house, and Inspire ensured that telephone and Internet were up and running from day one.
2. helmikuuta 2026
Vastaus yritykseltä Inspire Telecom
Hi Richard,
Thank you so much for taking the time to leave us a review!
We’re delighted to hear that your move went smoothly and that your telephone and internet were up and running from day one. Moving house can be stressful enough, so it’s great to know we could make at least one part of it simple and hassle-free for you.
If you ever need anything at all, we’re always here to help.
The Inspire Telecom Team
Good to Know
Jess and the team from Inspire helped me cancel my transfer when I made the mistake of opting for a cheaper internet provider. I soon found this translated into poorer customer service.
17. tammikuuta 2026
Vastaus yritykseltä Inspire Telecom
Hi Virginia,
Thank you so much for taking the time to share this. We’re really glad Jess and the team were able to help get things sorted for you. It’s true that cheaper isn’t always better, especially when it comes to customer service, and we’re proud to be there when our customers need us most. Thanks again for choosing Inspire – we really appreciate your trust.
– The Inspire Telecom Team 😊
Really excellent service from all.
Really excellent service from Jessica, Ryan and Megan. Quick response on telephone, helpful advice immediately and everything up and running quickly. Thank you.
17. tammikuuta 2026
Vastaus yritykseltä Inspire Telecom
Thank you so much for your lovely feedback. We’re really pleased to hear that Jessica, Ryan and Megan were able to help so quickly and get everything up and running for you. Providing prompt, helpful support is exactly what we aim for, so it’s great to know that came through. We’ll be sure to pass on your kind words to the team. Thanks again for taking the time to share your experience.
– The Inspire Telecom Team 😊
Very helpful ,very prompt at getting it…
Very helpful ,very prompt at getting it done ,
13. tammikuuta 2026
Vastaus yritykseltä Inspire Telecom
Thank you for your lovely feedback. We’re really glad to hear you found the team helpful and that everything was dealt with promptly. We appreciate you taking the time to leave a review.
– The Inspire Telecom Team 😊
Great service
Emailed about a few queries, within 24 hours they came back to. Advised me about one, which saved me from being scammed. The second they helped with technical issues. Resolved. Phoned 2 days later to check to see If everything was still working as it should. Pleased to say yes.
Staff very friendly and helpful, nothing to much trouble, for a pensioner that is not tech savy.
9. tammikuuta 2026
Vastaus yritykseltä Inspire Telecom
Hi Maggie,
Thank you very much for such a thoughtful review. We’re really glad you got in touch and even more pleased that our team was able to help you.
It’s great to hear that your technical issue was resolved and that the follow-up call gave you peace of mind that everything was still working as it should. Taking the time to check in is something we believe makes a real difference.
Your kind words about our team being friendly and helpful mean a lot, and we’re especially pleased that you felt supported throughout. There’s no such thing as “too much trouble” for us, we will be sure to pass on your kind words.
Thank you for choosing Inspire Telecom.
-The Inspire Telecom Team
Very pleasant experience
It is very pleasant to be able to speak with a friendly human-being and to have my call answered promptly by a person not a machine!
This is one of the reasons I would choose Inspire over another phone & broadband provider
Also the staff are always helpful and responsive.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspire Telecom
Hi Nick,
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you appreciated speaking to a real person and getting through to us quickly, that’s something we genuinely care about and work hard to maintain.
Providing friendly, human support is a big part of who we are at Inspire, so it means a lot to know this is one of the reasons you’d choose us over other providers. We’re also delighted to hear that our team has been helpful and responsive.
Thanks again for your kind words and for choosing Inspire Telecom.
- The Inspire Telecom Team
Vastaus yritykseltä Inspire Telecom
Hi Susannah,
Thank you for your kind words!
We're so pleased to hear you’re happy with both the service and the price. Delivering great value without compromising on quality is what we’re all about.
If you ever need anything, we’re always here to support you.
– The Inspire Telecom Team
I am updating my last review
I am updating my last review.
Much better customer service after a phone call to terminate contract. They reduced the fee and I was satisfied with the outcome.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspire Telecom
Thank you for updating your review, we really appreciate you giving us the chance to make things right.
We’re glad we were able to speak with you directly, reduce the termination fee, and reach an outcome you felt satisfied with. If you ever need anything in the future or have any questions about your services, we’re always here to help.
Best wishes,
The Inspire Telecom Team
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