Indiegogo Arvostelua 

1 794
TrustScore 1/5 tähteä

1,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

On this side are finely a lot of scammers, one oft them are Brax3 - 7 Months a go i pay 380 € and i never get this Phone every month there promises to send it out soon, so I contacted the so called... Näytä lisää

Saanut 1/5 tähteä

Werde Indiegogo auch nie mehr berücksichtigen. 1. automatischer Abzug einer "Spende" beim unterstützen eines Projekts. 2. Keinerlei Support, dafür massenhaft Spam. Hab vor 2 Monaten ein Produkt v... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I've been scammed by 2 projects on Indiegogo. These weren’t a case of "campaign encounters difficulties and is unable to deliver", they lied from start to finish and kept assuring us that the products... Näytä lisää

Saanut 1/5 tähteä

I am incredibly frustrated with my experience on this platform. I backed a project, never received my order, and have been completely ghosted by the campaign creator. Backed a campaign for the M... Näytä lisää

Yrityksen tiedot

  1. Yhdistys tai järjestö

Yrityksen kirjoittama

IndieGoGo is a collaborative way to fund ideas. Founded on the principles of opportunity, transparency, choice, and action, IndieGoGo launched in 2008 to provide any idea (creative, cause or entrepreneurial) the tools and process to raise money, offer perks and keep 100% ownership.


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 14 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,2

Kaikki arvostelut

(1 794)

58 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Just check their reviews to understand…

Just check their reviews to understand what poor professionals they are. I have backed a product that never shipped and never got distributed or produced, and they said since the payment is "locked", they cannot do anything. Basically, they protect thieves. DO NOT use their services at all. I also asked to go for legal action, plus sent numerous emails....never got a reply. They probably blocked me. Stay away.

4. heinäkuuta 2024
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Diego,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk.

For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1867104 for more details.

Thank you for your patience and understanding.

Saanut 1/5 tähteä

Ganz großer Scam

Backing: Anima - Song from the Abyss.

für Schmale 100€ Unterstützt, Versprochen wurde eine Lieferung November 2024 der Physical Copy
Angeblich Versand, Nur hat das Team weder was losgeschickt noch weiß man Welche Kopie für die jeweilige Plattform
Confirmation ID : 44

Bis heute nichts erhalten, Geld ist weg und auf Anfragen wird nicht reagiert.
Indiegogo hält sich schön raus und möchte sich nicht dazu äußern oder bei dem Fall helfen.

Das war das erste und letzte mal.

24. marraskuuta 2024
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Lieber David,

Vielen Dank, dass Sie sich an Indiegogo gewandt haben. Es tut uns leid, dass Sie Ihren Bonus noch nicht erhalten haben.

Aus Datenschutzgründen werden wir Sie über Trustpilot kontaktieren. Wir senden Ihnen innerhalb der nächsten 48 Stunden eine E-Mail an die E-Mail-Adresse Ihres Indiegogo-Kontos. Weitere Informationen finden Sie in dieser E-Mail.

Vielen Dank für Ihre Geduld und Ihr Verständnis.

-------------------

Dear David,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you state you have not yet received your perk.

For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We will be sending an email to your Indiegogo account email address within the next 48 hours; please refer to that email for more details.

Thank you for your patience and understanding.

Saanut 1/5 tähteä

A platform that enables scams without consequences

I backed two projects on Indiegogo — both turned out to be complete failures. I never received the promised products, and there was absolutely no meaningful response from the platform. Indiegogo allows scammers to raise money without providing any protection or oversight. Even after filing complaints and reports, they did nothing. The platform appears completely irresponsible when it comes to protecting its users. I would not recommend it to anyone.

23. kesäkuuta 2024
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Backer,

We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform.

We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed.

Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort.

If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.

Saanut 1/5 tähteä

Proceed at your own risk

Proceed at your own risk. There are no guarantees you'll get what you spent your money on. Customer service won't try to help you and will always respond in the most generic ways (makes you wonder if they copy-paste this exact response to other members). Getting scammed is (unfortunately) something that can happen and the site has no protective measures in place nor any guarantees of any kind no matter how small or big the contribution you made was. So if that happens, you're on your own. I'd recommend everyone to avoid this site.

17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Michal,

We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform.

We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed.

Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort.

If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.

Saanut 1/5 tähteä

No protection from Indiegogo despite campaign owner broke terms

I backed a campaing and despite the fact that the owner of the campaign broke Indiegogo's terms (listed in ther website that I will write here as well: "Make good faith efforts to fulfill the Perks associated with Your Campaign in the timeframe that You communicate to Contributors, and prioritize fulfillment of those Perks.
Be responsive. Respond promptly and truthfully to all questions posed in comments, messages, or updates including any questions or requests Indiegogo makes to verify ability to fulfill. If unresponsive or if a dispute arises between You and your Backers, We may provide your name, legal mailing address and email address to your Contributors, or in the instances where the law requires it.
Updates. Provide substantive and quality updates at least once a month to Contributors. Immediately notify Contributors if there are obstacles or delays.
If you have received the Contributions from your Campaign, but are unable to deliver Perks, issue refunds to Contributors."), Indiegogo did not support nor protect the backers.

The owner of the campaign, despite reaching the required amount to produce the products, not only did not send what we backed, but was also completely unresponsive. I have tried multiple times to contact the owner for a refund that never arrived, and it is just impossible to communicate with the campaign owner. Also, there were no updates once a month as requested by Indiegogo. On top of that, the owner was selling the products before sending them to backers.

Indiegogo unfortunately has not respected their own terms and did not protect the backers.

19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Claudia,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk.

For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1867135 for more details.

Thank you for your patience and understanding.

Saanut 1/5 tähteä

I had actually believed in this…

I had actually believed in this concept. However, after two years of “investing” thousands of dollars in various projects I found 4 actual projects that came to conclusion and one honest refund and 9 that had to be total scams. From company locations, that didn’t exist, to outright lies. Once the “sponsor” said the project was shipped, Indiegogo closes everything, but the comment section. The problem is if you didn’t pay money you can’t see the comments about products that never showed up. Please
don’t waste your money here! If you’re really lucky you’ll get 5-10 cents back in your investment. The rest just pays for hot air and frustration.

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Curtis,

We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review.

If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further.

We appreciate your feedback and thank you for being part of our community.

Saanut 1/5 tähteä

Vorsicht

Ware bestellt..... Ist aber nie angekommen.
Immer nur blöde ausreden!!!
Und mein Geld ist weg.

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Lieber Alexander,

Vielen Dank, dass Sie sich an Indiegogo gewandt haben. Es tut uns leid, dass Sie Ihren Bonus noch nicht erhalten haben.

Aus Datenschutzgründen werden wir Sie über Trustpilot kontaktieren. Wir haben Ihnen eine E-Mail an die E-Mail-Adresse Ihres Indiegogo-Kontos gesendet. Weitere Informationen finden Sie unter der Referenznummer 1865580.

Vielen Dank für Ihre Geduld und Ihr Verständnis.

-----------------------

Dear Alexander,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk.

For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1865580 for more details.

Thank you for your patience and understanding.

Saanut 1/5 tähteä

The campaign owner broke multiple…

The campaign owner broke multiple terms.

Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply.

Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.

13. heinäkuuta 2024
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Mr. Pearson,

We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review.

If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further.

We appreciate your feedback and thank you for being part of our community.

Saanut 1/5 tähteä

An absolute scam

An absolute scam. This is not crowdfunding. This is purely a cash grab. I doubt anyone has ever benefited as a funder or recipient. If you already funded something, sorry, but your money is gone, and you will never receive anything in return

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Jacqueline,

We share your concern about scams and want to assure you that we are dedicated to protecting our backers. Scammers undermine the hard work of genuine entrepreneurs, and we do everything we can to identify and eliminate them from our platform.

Crowdfunding inherently involves risk, especially for projects that may not reach fruition, which is why we provide features like product stages and Trust Proven badges to help backers make informed decisions. Our goal is to facilitate innovation and create a community where backers can support new ideas and empower creators to bring their visions to life. Scammers have no place in our mission.

Saanut 1/5 tähteä

Stay away

Stay away. As others have pointed out they facilitate scams. Supported Rudest (aka the rudest brand) but there were constant delays, changes in timing of manufacture & delivery of product. Then assured could swap into other product that was supposedly manufactured & ready for delivery but naturally the voucher didn’t work (after an ordeal to actually get it). In trying to make the conversion voucher work after assurances it now worked, inadvertently bought the product again (as the payment mechanism didn’t then allow for applying the supposedly valid discount). Now going round in circles of obfuscation & no response to WhatsApp communications at all. Meantime, they are conveniently no longer on the Indigogo site either.

Update: after lots of persistence & patience, the refund & product I’d swapped into arrived. Notably communications were taken over by the founder’s partner who at least was as good as her word & able to do what her partner seemed incapable of doing

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear RP,

We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform.

We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed.

Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort.

If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.

Saanut 1/5 tähteä

How are they still in business?!

Backed a promising product (aren't they all?) and in an almost comically predictable turn of events, the product kept getting delayed over and over. Now, almost a year later, still no product. Contacted the Campaigner (as Indiegogo suggests, because why take responsibility?) who ignored all 3 attempts at communication. Contacted Indiegogo who also ignored me, predictably. So here I am, adding yet another 1 star review to a venerable crowd of displeased backers who I wish I knew about before allowing Indiegogo to scam me as well.

14. syyskuuta 2024
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Eliran,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review.

Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help.

Thank you for being a part of our community and for your valuable feedback.

Saanut 1/5 tähteä

詐欺です。

金を払っても商品は届きません。どうせ運営がテンプレートの「連絡を取って~」というコメントをつけるでしょうが(このコメントにどんなレビューが付くか見ていてください)、プロジェクトオーナーも運営もいくら連絡しても何もしません。ただ金と時間を失うだけです。

追記:ほらね、テンプレートの返事が来るだけで、問題を解決する気は全く見えません。
このプラットフォームを使わないことを強くお勧めします。

4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Tomaso,

We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review.

If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further.

We appreciate your feedback and thank you for being part of our community.

------------

Tomaso様

この度はご不便をおかけし、誠に申し訳ございません。ご不便をおかけして申し訳ございません。Trustpilotのレビューに基づき、お客様のアカウントおよび寄付内容を確認することができませんでした。

Indiegogoアカウントに登録されているメールアドレス(www.indiegogo.com/contact)からご連絡いただければ幸いです。フォームにご記入いただくと、ユーザーオペレーションチームに直接メッセージが届き、サポートさせていただきます。

お客様からのフィードバックに感謝申し上げます。また、コミュニティへのご参加に感謝申し上げます。

Saanut 1/5 tähteä

Facilitator of frauds

28. toukokuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Klant,

We understand your concerns about scams and want to clarify that our priority is protecting backers, not enabling dishonest behavior. Scammers not only take from you, but they also take from us by significantly damaging our reputation. We are committed to actively identifying and removing these individuals from our platform to maintain a safe and trustworthy environment for our community.

We also recognize that there are situations often labeled as scams that can arise when an entrepreneur faces challenges, falls behind schedule, or fails to communicate effectively with their backers. We understand why backers feel apprehensive and use the term 'scam' in these cases. It’s unacceptable for a campaign to stop communicating, which is why we require monthly updates from campaigners.

Because crowdfunding carries inherent risks, we provide tools like product stages and Trust Proven badges to help backers assess and manage their risk. Our focus is on fostering innovation and a supportive community. We believe in empowering backers to engage with new ideas, and your trust is essential to that mission.

If you have specific concerns about a campaign, please contact us directly at indiegogo.com/support. Your feedback is essential in helping us uphold the integrity of our platform, and we appreciate your diligence in bringing these matters to our attention.

Saanut 1/5 tähteä

Aircord feedback

It’s been three years since I backed the aircord, and despite being provided with a tracking number that doesn’t work last year, I’ve still yet to receive anything. Worse still is that the company proceed with other Indiegogo projects! One look at the feedback for the initial projects shows this is a scam. No one seems to hold them to account.

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Joe,

Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk.

For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1861517 for more details.

Thank you for your patience and understanding.

Saanut 1/5 tähteä

dreadful experience

Everything was going well, until a few days ago , access to account suspended no contact from indigogo contact them just sent an email no response from them since.dreadfull service from customer service.i will not receive a reply from them,
terrible, contact them many times no response.👎

7. toukokuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear T.,

Thank you for sharing your concerns about our customer support. We understand how essential effective communication is for our backers, and we genuinely want to help. However, I was unable to gather enough details from your post to fully address your issue.

Please reach out to our support team at indiegogo.com/support using the email address linked to your Indiegogo account. They are here to assist you and provide the support you need.

Thank you for bringing this to our attention.

Saanut 1/5 tähteä

Poor Customer Service

The quality of support was poor. It took eight months to receive my item. I made the purchase with Indiegogo and when the owner of the campaign stopped communicating I had no where to go. I reached out several times to inform Indiegogo, all to no avail.

I will never make another purchase through Indiegogo and I will discourage anyone that I know.

10. syyskuuta 2024
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear J.,

We’re sorry to hear about your disappointing experience with our platform.

It was unclear from your review exactly which campaign(s) you are referring to but we wanted to assure you that our Trust team is committed to keeping our platform safe. When we receive feedback from our community, we have a protocol for investigating unfulfilled campaigns, which could include requesting demonstrative proof that the campaign owner has progressed towards fulfillment. Our protocol for enforcing unfulfilled campaigns could include any of the following based on the circumstances: banning campaign owners from launching new campaigns, sending campaign owners to collections, and reporting campaign owners to law enforcement officials if we suspect malintent.

Indiegogo was founded with the mission to allow any entrepreneur or creator to find funding for any idea. Like many companies, we’ve learned that platforms must play a bigger role in user protection. As such, we’ve taken a close look at how this landscape has changed and have a renewed commitment to Trust & Safety. Changes that reflect this commitment are already underway and more will be launched on the platform.

Please feel free to reach out to us directly at support@indiegogo.com with more details about your specific concerns and we can take a closer look.

Thank you for all of your understanding. We truly appreciate your feedback.

Saanut 3/5 tähteä

There are some good startups but also A…

There are some good startups but also A LOT OF SCAMS

7. toukokuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Klant,

We share your concern about scams and want to assure you that we are dedicated to protecting our backers. Scammers undermine the hard work of genuine entrepreneurs, and we do everything we can to identify and eliminate them from our platform.

Crowdfunding inherently involves risk, especially for projects that may not reach fruition, which is why we provide features like product stages and Trust Proven badges to help backers make informed decisions. Our goal is to facilitate innovation and create a community where backers can support new ideas and empower creators to bring their visions to life. Scammers have no place in our mission.

Your satisfaction is important, and your review inspires us to keep improving. We appreciate your support and hope to see you again soon.

Saanut 5/5 tähteä

Account was locked/suspended for…

Account was locked/suspended for suspicious activity when I changed my debit card. Unfortunately I had just purchased a $400 perk and my account was locked so I couldn't log in and never got a receipt or confirmation of my purchase. Reached out to customer service and got an automated response for with generic reply. 2 days later Indiegogo reached out to me and corrected everything! My account was restored and I got confirmation and receipt of my purchase! Thank You Indiegogo!!!!

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear GenXer,

Thank you for your valuable feedback and for sharing your great experience with the Indiegogo customer support team! We really appreciate you taking the time to share your thoughts with us, and thank you for being a part of the Indiegogo community!

Saanut 1/5 tähteä

Lost hundreds and Indiegogo were no…

Lost hundreds and Indiegogo were no help. I still haven't got a penny back all these years later. Don't take the risk.

3. toukokuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Dear Jo,

Thank you for reaching out and sharing your concerns. We understand how important it is for backers to feel confident in their contributions. Unfortunately, we weren’t able to identify which campaign you are referring to. To help us investigate further, could you please contact us directly at www.indiegogo.com/contact using the email address associated with your Indiegogo account? Our User Operations Team is ready to assist and review your situation.

Saanut 1/5 tähteä

Deceptive, Untrustworthy, Unethical, Waste of Time

I really wish I had checked the Trustpilot reviews before spending two full days building my campaign.

Thankfully, I tested their eCommerce process before sharing my campaign link with nearly 5,000 people—that could’ve been a complete disaster. I would’ve spent the next two months explaining that “tips” go to Indiegogo, issuing partial refunds, or trying to help backers clients get their money back.

Reasons to stay away:

1: The 25% automatic tip in checkout experience that goes toward indiegogo's 'undisclosed initiatives' is totally unacceptable. Be transparent, where does these scam tips actually go? This tip scam is similar to leaving a tip for a server at a restaurant, and then the owner of restaurant comes along a swipes the tip. Very unethical.

2: The refund system for the perk is clearly broken. After clicking the refund button, the screen stays frozen and greyed out—this has been ongoing for over 24 hours despite trying multiple browsers. If this issue isn’t resolved immediately, I’ll be contacting my credit card company to issue a dispute. Frankly, this platform is coming across as highly untrustworthy.

Your greed will be your downfall.

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Indiegogo-logo

Vastaus yritykseltä Indiegogo

Hi Bryan,

Thanks for your review and for sharing your feedback with us regarding Indiegogo's tipping feature.

When you add a tip on to your transaction, you are supporting Indiegogo directly and furthering our mission to bring ideas to life through the power of community. Indiegogo is committed to providing a low-cost solution that enables millions of innovators globally access to community-based capital. We charge a 5% platform fee on all Funds Raised and have not raised our prices in fifteen years. Tips supplement our low fee business model. Funds are used to keep our platform running smoothly, provide best in class customer service and invest in new technology and features to continually bring more value to our Innovator and Backer communities.

Tipping is optional and you can change the amount to $0 if you wish. You can always request a refund for your tip as well and it will not impact your contribution to the campaign. Please contact our support team at indiegogo.com/contact to request a tip refund.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin