Indiegala Arvostelua 

Paid them money for a game, cannot reddem keys for said game since 4 days now. Their Discord is unresponsive, they do not reply to mails.

They are SCAMMERS. *Avoid like the plague.*

Sold a key that I couldn't redeem, support was non-existent

Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bundles of keys from Indie Gala, and every key has worked. There are many games that I've purchased that I would not have known about except that they appeared on indiegala.com.

Bought two keys to gift, but neither person received keys. I had to pester their helpdesk for two days, after which they eventually emailed keys directly (one each per day).
Be warned that their only dedicated support channel is Discord(!), which was slow and every issue/ticket is public. The whole process was like going back in time to 2005... avoid.

Ordered a game key, was allowed to pay for it. Was then unable to log into the site due to error e731. 24 hours later, no response from staff via email or Discord customer-support request, key still held hostage, error still occurring. Charged back the money, went to Humble Bundle, got the key instantly, no log-in issues. Will definitely not be going back to IndieGala, what a terrible first experience!!

Products are not marked as out of stock in the store but are removed from your cart when you try to check out. This has been ongoing for months and they still haven't fixed it.

Clé reçu rapidement et fonctionnel, revendeur officiel qui permet de rémunérer correctement les développeurs. Permet parfois de faire des bonnes affaires.

Currently owe me close to $100. Will not reply to messages nor complete withdrawal requests. I have cashed out in the past, no issues, but have been waiting 3 months for this cash out. Scammers and crooks.

[UPDATED] Support managed to restore the missing content and are on a campaign to improve the site, while sorting out remaining issues people are facing. They also had some sales that were pretty good compared to the other competitors, so it seems the store is going in the right direction.

I've made several purchases in the past from Indiegala, only to realize entire bundles/gifts started to randomly disappear from my account. Contacted support and they played the "bundle too old we don't have keys" card, which is simply ridiculous, as a couple of days ago, content was visible in my account. I also keep track of my purchases offline and I know exactly what bundle I bought, when and its contents, however I only kept the revealed codes, which is a mistake as I shouldn't have trusted them since they keep losing my data.

Ich hab einen Key gekauft und keinen bekommen, da kommt nur ein Fehler.
Daher gebe ich diesem Shop nur 1 Stern Support ist sehr langsam.
Kauft lieber auf Steam direkt schneller und besserer Support.
Auf Steam hatte ich nie ein Problem beim kaufen.

Never received the game and no support available

Fraudulent scamming site where in most cases games activation codes will not be provided "due to errors", refunds will also not be provided even when promised and a plethora of other suspicious activities. Just check our their Discord server, which they actually use to provide "support"

I've purchased a game and can't redeeme the key for it after the payment.

EDIT: After contacting with Support the problem was fixed

Jamais reçu ma clef, ne répond pas par mail ni sur leur discord.

Edit : j'ai eu un remboursement. L'étoile monte à 2. Ca ne reste pas sérieux!

I pre-ordered Planet Coaster 2 and saw on Steam that the game had been released so I tried to redeem my key but had a lot of difficulty logging in and when I finally did get in, The gamke key was not available.

I can't login using email and password, it gives the error "e1110," even though I am positive that it is correct because it was an automatic saved account through my browser (unless of course you utilize custom passwords that I didn't realize). Next is that after I had finally logged in using google, it says that I have no games bought, even though the financial transaction already went through.

I've never had any problems with buying games on indiegala. Thank you.

I have been a member of IndieGala for quite some time. They have fantastic deals on games and have never given me any problems. I've always received my codes instantly and they've never not worked.

My old account with my own e-mail address (and domain) was suddenly not accepted for purchases because it could be a disposable address. I do not understand why such a policy is applied for existing accounts.