Indiegala Arvostelua 

The only gamestore with hidden tax when paying with PayPal. Example: a game costs 1€, both on Indiegala site and all other sites that keep track of game prices, but when you try to go through checkout, the price doubles to 2€. Even if you take VAT into account, this is just egregious.

No legitimate store acts like this. I never had this problem with any other gamekey store, and the price you see before clicking on checkout is the price you pay after clicking on checkout, without hidden costs.

Found a discount, was able to add to cart, enter email and pay with credit card. The email came quick with the info, then the code was available immediately in my account. I redeemed on Steam, np.

Kauf trotz mehrfacher Versuche nicht möglich („ungewöhnliche Aktivitäten“), weder am PC noch am Handy.
Kein erreichbarer Support – so wirkt der Shop leider nicht vertrauenswürdig.

One of the worst ordering experiences I've ever had.

I’ll keep this brief because I don’t want to waste any more time on this company than I already have.

My entire purchase process was frustrating from start to finish:

I tried to add a game to my cart. The site said it was added, but when I opened the cart it was empty.

After eventually getting the game into my cart, I attempted to pay with PayPal, but the transaction was rejected for vague “security reasons.”

I then tried paying by card. Both attempts failed with a generic “error” message and no explanation.

I eventually managed to complete the checkout and was told I’d receive a confirmation email. No email ever arrived (yes, I checked my spam folder).

I registered a full account so I could at least check my order. The game does appear in my orders, but when I try to generate the key I’m met with another generic “error” and told to contact support.

I don't understand how this store is still online.

Bought already a game for 2bucks. They only have support through discord and I cannot redeem my game without an account. An account that SHOULD be generated but it's been 12h already.
Edit, bumped to a 3star. Emails work*. They responded in 12h x2 to 2 emails and got my account and password, respectively. The code works fine.

Achat fait, pas de problème pour me prendre des thunes mais par contre pour réclamer ma clef les serveurs ne marchent plus, site non sérieux à éviter

I bought a bundle from them on the 30. of december and on the 2. of January they took the money for the bundle. But I have yet to get any bundle from them or hear back from them, when contacting them.

Horrible service - errors galore on purchase and litterally stealing money from custimors.

I created an account because I wanted to make my first purchase. I verified the email and went ahead with the transaction. When I had to use the payment method I got this error: "This transaction was aborted due to security reasons. Please contact our support for further info."
No matter what I did I could not get rid of it and buy the product. In the meant time I contacted indie gala with an email which takes up to 24 hours to get a reply for..
The discord support seems to be even worse with an automated bot creating tickets 2 days after your have mentioned your problem but this may be because today it is Monday and yesterday it was Sunday . It's very unacceptable and unless this issue gets resolved immediately this review will remain the same!

Update: After 2 hours I got a mail from the support, they apologized and asked me to try doing it again now. I had already got the key from somewhere else but I wanted to see if the issue would be fixed anyway. Turns out I was still getting the same error while I was in the website but I could move forward with the transaction. For this reason I change my review from 1 star to 3.

Imbarazzanti, cos’altro aggiungere.
Completi un acquisto sul loro sito, senza registrarti perché evidentemente si può fare, paghi con PayPal (sia lodata la protezione anti frode) e per mail ti arriva oltre la conferma d’ordine una password di accesso temporanea al sito.
Che ovviamente non funziona, errore e710 che si ripete anche a distanza di ore.
Vuoi aprire un ticket ? Devi andare su discord, e sul loro canale avviare una segnalazione a un bot.

C’è da augurarsi che chiudano presto, purtroppo si condivide con questi signori la nazionalità.

Habe ein Bundle gekauft beim einlösen von zwei Keys ging was schief und es steht nur noch dort:

NODATAFOUND

Der Support ignoriert sämtliche Mails trotz Sendungsverfolgung, etc. als würde support@domain nicht mehr existieren. Ich erhalte keinerlei Sendungsprotokol für die Mail oder eine Empfangsbestätigung.

Hab jetzt mehrere Wochen und Versuche abgewartet den Support zu erreichen, völlig Hoffnungslos, solange man keine Probleme hat haben die Keys immer wunderbar funktioniert, wenn dann aber wieder ihr System nicht funktioniert, sitzt man da....

Und hört mir einer auf das ich auf ihren Discord soll, was soll das ein Support muss normal erreichbar sein und nicht über irgendwelche Discord-Server...

Reliable Store
Sometimes they run nice promotion and discounts Nothing much to say just a good legit site

I purchased "R.I.P.D The Game," and it crashed shortly after launching.

I tried every solution available online, but none worked.

This game was released in 2013 and has been off the shelves for years, so no updates are expected to support newer PC specs and operating systems.

I bought an unplayable game and cannot get a refund.

Plusieurs clés obtenues ne fonctionnent pas et aucun service client ni réponse via leur discord...

usually the site is pretty good but they refuse to offer me a refund after supporting them for over a decade. guess its time to reconsider using them.

Okay, as a volunteer community helper of indiegala, I think I saw enough to review it.

Indiegala - is the most buggy and junky official site to purchase game keys. When you purchase keys - be aware to see a small, barely noticeable message below each product - which country it isn't available in, it won't tell you itself that you can't take that because of your country, and not only that - it sometimes won't even SHOW the warning sign of which countries aren't available for this product, so you'll just have to buy and see.

Well, you'll always get refunded for that, that's why it's an official site, but that's not only the problem.

Recently, I think so, indiegala got attacked by cyberhackers (Of course, this is in my opinion). Gameplay Giveaway rewards were registered to different, unknown email addresses, of course, after a while, it went back to your own email. Now that's talks about site's cybersecurity, which is concerning. And I also think that someone who hadn't registered their email on the rewards, probably lost them, and they can be really worthy rewards.

Well, how do you get these rewards? Well, no how, at least now. You could've get it from the Gameplay Giveaway, but probably because of that cyberattack, they lost tons of keys. When you will try playing the Gameplay Giveaway and get the reward, at the end when you finish the game, you won't get a reward because the game will get stuck at the end, which is triggering and upsetting.

Let's end that with the cherry on the top of a cake. There's a new feature on the site, wheel of fortune, the prizes are exciting I can tell, they also a chance of the same reward of the Gameplay Giveaway, but the wheel of fortune is as upsetting as Gameplay Giveaway. You see - The wheel has 4 rewards.

1. (16.67%) Steam key (What has Gameplay Giveaway)
2. (33.33%) 0.20 GalaCredit (Basically, 0.20$)
3. (16.67%) -10% coupon on the products (Okay? Not interested)
4. (33.33%) 10 Galasilver (baddest prize)

I promise you, you won't get anything except for the 10 Galasilver because that wheel spins the same way...

It's very upsetting, because the site and their company has potential, but these problems really prevent them from moving forward to the better choices and developments. I hope in the future, it will become a more silent, calm site which won't have anything to report about.

The whole service is a crap and scam!
Their App is barely working and crashing.
Their website is made from potato, crashes, freezes. Even crashes on suggested Chrome browser.
Mini games is a SCAM! Game crashes and browser freezes always after won . This is common issue often described on their forum.
The whole service is worse than a crap!

Gewoon gedaan wat ik verwacht, kreeg er zelfs een gratis game bij

I really enjoyed playing this game for a little over a year...UNTIL April 2025. I've been trying to collect my winnings $50, $20, $20 - I email and get a generated response stating "its the weekend...will review on next business day" IT HAS NOW BEEN OVER 10 WEEKS!! Why can't folks be legit, honest and decent?