I struggled to get the app working on my phone and the attendee was rude. He wanted to go home and said I have to hurry and there were cars waiting behind me.
Yritys on vastannut
Sijainti
Vaihda sijaintiaHolbeach Road, PE11 2HQ Spalding, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It’s a good car wash but the workers weren’t helpful. Had pre paid for a car wash and it didn’t go onto the app, got there and the workers wouldn’t accept my emailed receipt. When i said i would leave... Näytä lisää
Yritys on vastannut
Good wash for the money, but the operator very ignorant, as it was my first time there, he didn't have much patience, im 83 not to cleaver tech wise.
Yritys on vastannut
Friendly staff makes this place a good experience every time
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Yhteystiedot
Holbeach Road, PE11 2HQ, Spalding, Yhdistynyt kuningaskunta
3,9
Hyvä
35 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
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I struggled to get the app working on…
I struggled to get the app working on my phone and the attendee was rude. He wanted to go home and said I have to hurry and there were cars waiting behind me.
30. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
johannes nel,
We are concerned to hear about your app difficulties and the attendant's behavior. We are addressing this internally to prevent future occurrences.
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Rudite,
We appreciate your kind words! We are glad you enjoyed our service.
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Andrew Smith,
We are so glad our team made your experience great! Thank you for the kind words.
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
First time car wash
First time I used this car wash, great service easy to use. Car looked good after its wash
2. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
Helen,
We appreciate your positive feedback! We are glad you found our car wash easy to use and that your car looked great.
IMO Car Wash
My car was still dirty when it came when I came out!
My car was still dirty when it came out!! There was two small spots of bird poo, and dead insects on the front of the car when I went in, and they where still there when I got out. Plus the wheels where also still dirty. I ended hand washing the car when I got home. So IMO was a total waste of money.
8. toukokuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
Natasha,
Thank you for your feedback. We regret that the wash quality did not meet your expectations, and your vehicle was not cleaned to our standards. Please email us with details of your visit, so we can review the situation.
IMO Car Wash
Great service
Drove in, used easy pay on my phone. Attendant dealt with the pre wash efficiently and quickly. Through the car wash with no problems.
Clean car = happy happy!
Will use it again! 😁
28. huhtikuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
A6170286,
We appreciate you sharing your experience! We're happy the easy pay and pre-wash service were efficient, and that you were pleased with the car wash. We look forward to seeing you again!
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Christopher,
We're happy you feel the service provided a lovely, shiny car at a reasonable price! We appreciate your positive feedback and thank you.
IMO Car Wash
Good job and nice people
18. huhtikuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
customer,
We appreciate you sharing; we are so happy to hear that you found our people nice and the service satisfactory during your visit with us.
IMO Car Wash
10/04/2026. Time 16-29 , reg N—WM15VXT silver L 200
Time when “Servis” was done:
16-29 , 10-th of April. I asked Valeter ,why he didn’t do job what is advertised on your side for triple wash (pre wash), I can send screenshot if you need. Answer from him was : we are doing prewash just on the back of car ,nothing else. when I showed him instruction from your site -he just said : Here’s not car wash… just go ahead…, so pre-wash was not done at all.
I asked him for his name -he didn’t tell me, so I just took a picture of him.
A few minutes later, he just attacked me from behind tried to grab my phone from me … you can check everything is on your CCTV. because I have disability, I cannot fight so I just told him that I will call police….
Anyway, I didn’t report this incident to police yet. And he scared me that he remember my numberplate and I will have a problem if he will have a problem….(no apologies at all…)
Me and all my family always use it this car wash and buy bungle for 12 wash for each car, now I just afraid to go there, so if you will be so kind to give me a refund for what I paid you upfront for 12 wash (11 wash left). You can contact me on the phone if you need more information.07812159340 I am leaving locally so I don’t mind to have a meeting with management anytime.
I don’t think behaviour like that from your stuff is acceptable.
Best regard
Andrew Muryn
10. huhtikuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
Andrew,
A member of our customer service team has gotten in touch Via email.
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Mary Darton ,
We appreciate you taking the time to share your experience! We're so glad to hear you were happy with our team's politeness and respect.
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Mrs B of Spalding ,
We're happy to hear that you had a fast and efficient experience, and we appreciate your positive feedback regarding the great result!
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
It's so simple and easy to purchase on…
It's so simple and easy to purchase on line. The men at the centre are good ay letting you know what they want you to do and of course. Value for money.!!!
8. huhtikuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
Jay, Happy Customer!,
We're happy to hear that your online purchase was simple and easy! We appreciate your feedback regarding the team's clear communication and the value for money you experienced. Thank you!
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Jennifer Kane,
We appreciate you sharing your positive experience! We're so glad you find our team friendly and love our place.
IMO Car Wash
Vastaus yritykseltä IMO Car Wash - Spalding
Donna,
We're so happy you found our car wash easy to use and fun, and that you're pleased with the price. We appreciate your positive feedback!
IMO Car Wash
Don’t clean as it’s shut spend 14£ and…
Don’t clean as it’s shut spend 14£ and have to clean myself some parts of the car the way to wash it’s too quick and to expensive if you coming with an saloon car it’s an tidy space and the surface it’s not straight if you coming with an lower car I don’t recommend this car wash in Spalding doesn’t dry properly east of money and time
11. maaliskuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
Catalin Man,
We appreciate your feedback and regret that the wash quality in Spalding was not satisfactory, especially for your vehicle type. We will review our processes. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
Good wash for the money
Good wash for the money, but the operator very ignorant, as it was my first time there, he didn't have much patience, im 83 not to cleaver tech wise.
9. maaliskuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
terry keating,
We appreciate your feedback and are happy you found good value in our wash. We regret that your experience was less than ideal due to the lack of assistance. We will address this to improve our service.
IMO Car Wash
Quick easy and clean.
7. maaliskuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Quick and great finish would use again
Quick and easy you can use the app or pay by card best car wash experience very pleased
2. maaliskuuta 2026
Vastaus yritykseltä IMO Car Wash - Spalding
A C Napier,
We're happy you found our car wash quick and easy, with convenient payment options. Thank you for sharing your positive experience!
IMO Car Wash
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