IMO Car Wash - Oldbury Arvostelua 35

TrustScore 3.5/5 tähteä

3,3

20 Birmingham Road, B69 4ED Oldbury, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted. Good App with great discounts and poin... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

My experience was good. The QR code to pay makes the experience quicker and the staff are friendly. Once on the conveyor belt the washing process is quick and efficient with the result of a clean car... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I am absolutely devastated and angry after using the IMO Car Wash in [Oldbury] today (4th June). While my vehicle was inside the automated wash bay, their machinery completely failed and stalled mu... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Autopesu

Yrityksen kirjoittama

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Yhteystiedot

  • 20 Birmingham Road, B69 4ED, Oldbury, Yhdistynyt kuningaskunta

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

35 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Damaged vehicle, unsafe staff directions, and zero service.

I am absolutely devastated and angry after using the IMO Car Wash in [Oldbury] today (4th June).
While my vehicle was inside the automated wash bay, their machinery completely failed and stalled multiple times. The on-site worker had to repeatedly enter the bay and explicitly instructed me to reverse to try and reset the machine. I followed his direct command, but because the machine had cut out, the stationary side brush caught my passenger-side wing mirror violently snapping the internal metal spindle and pulling the mounting base right out of the car door panel.
To make matters worse, the worker then tried to falsely accuse me of braking inside the bay to shift the blame away from their faulty machine. The car wash went completely to waste as the vehicle wasn't even cleaned properly, and I am now left with an unsafe car held together by heavy-duty tape for a major trip to London tomorrow.
Customer service phone lines are completely unresponsive. I have logged a formal complaint via Resolver and contacted the Retail Motor Industry Federation (RMI/CWA), as well as Driven Brands' executive legal team. I will absolutely never use IMO again. Look at your CCTV and machine logs from today and contact me immediately to pay for my professional garage repairs and a full refund. I am also prepared to take this to court .

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

Saanut 2/5 tähteä

Windows were not cleaned well enough

Windows were not cleaned well enough, lots of marks left on them, despite the top level car wash being chosen.

27. toukokuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Andrew Pursehouse,

We're sorry your wash wasn't satisfactory. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Saanut 2/5 tähteä

Not good enough for the price

The car washes here are not cheap. Increasingly I am noticing that the effort devoted to the pre-wash is highly inconsistent. It seems that if you are male or a mate of the personnel, then you merit a thorough pre-wash. If you are a middle aged female, then you are not afforded the same courtesy. Today I paid for an Ultra HD car wash, as usual. My pre-wash consisted of a minute long jet wash without any foam and a cursory swipe with the brush on the car rear. The man in front of me paid for a triple foam wash ( half the price) and his car received a thorough prewash with foam. I am considering ceasing my custom here as the service is not good (or fair) enough. I think I would get better value for money elsewhere. Don't get me wrong, the staff are pleasant enough but they are not giving customers equal quality of service.

27. toukokuuta 2026
Oma-aloitteinen arvostelu
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Wendy G,

Thank you for sharing your feedback. We are truly sorry to hear about your recent experience and the inconsistency you've observed with our pre-wash service. We aim to provide fair and consistent service to all customers. We will review our pre-wash procedures with our team to ensure everyone receives the same quality of service. Please contact us directly at Customer-Services@imo-carwash.co.uk so we can address this further.

IMO Car Wash

Saanut 5/5 tähteä

Paid via pre pay and the process was…

Paid via pre pay and the process was very easy. Good quality wash, happy with results.

21. toukokuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Miles Harling,

We're so glad our pre-pay process was easy and you were happy with the wash results. We appreciate your feedback!

IMO Car Wash

Saanut 3/5 tähteä

Feel that no time is really given to…

Feel that no time is really given to prewash and my tyres looked like they had no been done - better to go to a hand wash - friendly service though

30. huhtikuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Natasha,

We appreciate your feedback and are sorry the prewash and tire cleaning were unsatisfactory. We'll review our process to improve, and we value your comments on the friendly service.

IMO Car Wash

Saanut 1/5 tähteä

Car wash was faulty

Car wash was faulty. Cycle started stopped half way and reset and told.me to leave.

21. huhtikuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Drew Gifford,

We regret the car wash malfunctioned and interrupted your cycle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Saanut 3/5 tähteä

Easy to pay on the QR code

Easy to pay on the QR code, good wash, but expensive and left a residue on the windows

11. huhtikuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

TimK,

Thank you for the feedback. We're sorry the wash was expensive and left residue. We appreciate you letting us know about your experience.

IMO Car Wash

Saanut 3/5 tähteä

Not always using wax or car wash which…

Not always using wax or car wash which one normally including

8. huhtikuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Mr Burecs,

We appreciate your feedback and regret that our services were not clearly explained. We'll review our descriptions to improve clarity.

IMO Car Wash

Saanut 5/5 tähteä

Transported back in time!

Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get my car back on track, without causing any damage to the car wash or my car. 🙏🏾

4. huhtikuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Dawn Spence,

We appreciate you sharing your experience! We're glad our attendant was able to assist you and prevent any damage to your vehicle or our equipment. Thank you for your positive feedback.

IMO Car Wash

Saanut 5/5 tähteä

Quick and easy

Quick and easy although when I got home I noticed my tyres were still dirty

3. huhtikuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

kevin Dodd,

We're happy to hear that your experience was quick and easy. We appreciate your feedback and will review our cleaning process to ensure better results.

IMO Car Wash

Saanut 5/5 tähteä

Superb

Automatic but before entering staff is making pre-clinning of wheels and whole car what making car shining after everything. Definitely recommend

28. maaliskuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

PIOTR ZWIERZ,

We're happy to hear that you enjoyed the pre-cleaning service and the resulting shine on your car. We appreciate you recommending our services; thank you for your positive feedback!

IMO Car Wash

Saanut 4/5 tähteä

Oldbury Car Wash

My experience was good. The QR code to pay makes the experience quicker and the staff are friendly. Once on the conveyor belt the washing process is quick and efficient with the result of a clean car afterwards

28. maaliskuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Charmaine Lee,

We appreciate your feedback! It's great to know the QR code made your visit faster and that you found our staff friendly. We're glad you were pleased with the efficient wash process.

IMO Car Wash

Saanut 5/5 tähteä

Great value car wash

This is the best car wash I have seen. Complete with prewash before hand, it is good value for money

8. maaliskuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Anthony,

We're happy to hear that you consider us the best car wash! It's great to know you find our prewash and overall value to be good. Thanks for your review!

IMO Car Wash

Saanut 5/5 tähteä

SAHARA DUST ON CARS

I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted.
Good App with great discounts and point card .

6. maaliskuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Empress.J,

We're happy to hear that our app helped you quickly address the Sahara dust on your car! We appreciate your positive feedback regarding the discounts and point card.

IMO Car Wash

Saanut 5/5 tähteä

Very good result

Very good result, car gleaming! Impressed. Easy to pay on phone with Paypal. Quick and effective car wash experience

6. maaliskuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Jenny,

We're happy to hear that you were impressed with the gleaming result and found it easy to pay with Paypal. We appreciate your positive feedback on the quick and effective car wash!

IMO Car Wash

Saanut 1/5 tähteä

RIP off carwash…

Third time now that the operator selects a standard wash when I have paid for a premium wash at my local imo car wash. Take care folks they are ripping you off.
UPDATE : After contacting customer support they have refunded the wash and given me a ceramic wash as compensation.

2. maaliskuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Saanut 5/5 tähteä

Easy pay past service

Easy pay system and quick service

2. maaliskuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

Wasantha Kumara Welikala,

We appreciate you sharing; we are so glad you found our payment system easy to use and our service quick!

IMO Car Wash

Saanut 1/5 tähteä

Poor service,no experience,no…

Poor service,no experience,no manners,my car still dirty so i will never recommend them

22. helmikuuta 2026
IMO Car Wash - Oldbury-logo

Vastaus yritykseltä IMO Car Wash - Oldbury

O I,

We regret that you were dissatisfied with our service and the condition of your vehicle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin