I am still waiting for my renewal invoice! Have contacted twice about this and it is still yet to be received. My insurance expires this week coming. Really really poor correspondence and serv... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We would just like to leave a review here as this is our first time getting a broker for insurance purposes. We have been dealing with John Barbera and his knowledge and attitude towards helping u... Näytä lisää
Yritys on vastannut
It is so lovely to deal with a company [Gallaghers]that took an interest in the insurance needs of a small rural community hall. Kenny Takekawa went above and beyond - working while on leave - to ge... Näytä lisää
Yritys on vastannut
Joshua with AJG was fantastic. I called with minimal time before we headed overseas needing to arrange a business travel insurance policy. Overall this policy was not huge dollar amount but Joshua wen... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At imar, we understand the unique risks and challenges that come with being a tradie in Australia. That's why we have been dedicated to providing top-notch insurance services to tradies across the country for over 35 years. Our reputation as the best in the business is built on our commitment to finding the right insurance coverage that perfectly suits your business, regardless of your trade. We don't just sell insurance policies, we take the time to understand your business and tailor our services to meet your specific needs. At imar, we pride ourselves on being more than just an insurance broker; we are your trusted mate. We offer expert advice and are always available to answer any questions you may have. If you ever need to make a claim, we'll be there to support you every step of the way. We know that choosing the right insurance can be overwhelming and confusing, which is why our team of experienced tradie brokers are here to help. We'll take the time to explain your options and help you make an informed decision that gives you peace of mind. So, whether you're a carpenter, electrician, builder, or any other type of tradie, we've got you covered. Visit our website at www.imar.com.au or call 1800 284 627 to speak to one of our friendly brokers today.
Yhteystiedot
4,2
Hyvä
639 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Extremely happy choosing imar…
I am extremely happy choosing imar Insurance for my business insurer. They have been very honest and easy to deal with, extremely helpful and diligent following up on my questions. I would absolutely recommend them to anyone looking for a great insurance provider.
8. tammikuuta 2026
Vastaus yritykseltä imar Insurance
Thank you so much for your feedback! We’re happy to hear that you are happy with your decision to choose imar Insurance as your business insurer. Honesty, helpfulness, and diligence are values we pride ourselves on, so it’s fantastic to know that these qualities have made your experience a positive one.
We are grateful for the trust you’ve placed in us to protect your business. If you ever have any further questions or need assistance, please don’t hesitate to reach out—we’re always here to help!
Excellent, prompt, professional service
We dealt with Elijah and he was excellent! Professional, extremely prompt with all communication (phone calls, SMS and emails) and there was a genuine warmth, friendliness and humour to his service - such a rare combination!!
Our insurance request was resolved quickly and efficiently.
Highly recommend the company if Elijah represents their service.
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
We’re thrilled to hear about your experience with Elijah. At Gallagher, we aim to provide professional, prompt, and personable service, and it’s wonderful to know Elijah delivered on all fronts.
We’re so pleased that your insurance request was resolved quickly and efficiently. Your feedback means a lot to us, and we’ll be sure to share your kind words with Elijah .
Thank you for choosing Gallagher, and we look forward to assisting you again in the future.
Vastaus yritykseltä imar Insurance
Thank you for your kind feedback! We’re delighted to hear that you are receiving consistently professional service - it's what we aim to provide. If you need further assistance, please don’t hesitate to reach out.
Easy renewal
19. joulukuuta 2025
Vastaus yritykseltä imar Insurance
Thank you for your kind feedback! We’re pleased to hear that renewing your insurance was easy. Providing no-fuss service is always our goal. If we can help with anything further, please don’t hesitate to reach out.
Prompt service and friendly and…
Prompt service and friendly and competitive quotes
18. joulukuuta 2025
Vastaus yritykseltä imar Insurance
Thank you for your kind feedback! We’re delighted to hear that our service was prompt and friendly! Providing seamless and tailored service is always our goal. If you need further assistance, please don’t hesitate to reach out.
Simple and fussy free 👍
16. joulukuuta 2025
Vastaus yritykseltä imar Insurance
Thank you for your feedback! We're so pleased to hear that you found our processes simple. If there’s anything we can do to assist you further, don’t hesitate to reach out.
Faye Pula was quick to respond to our…
Faye Pula was quick to respond to our needs for varied insurances. Would recommend to anyone looking to reach out.
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Thank you so much for your kind words and recommendation We're thrilled to hear that Faye Pula was able to assist you promptly with your insurance needs. At Gallagher, we strive to provide tailored solutions and exceptional service to all our clients. If there's anything else we can help you with, please don't hesitate to reach out. We truly appreciate your support
Okay I got my quote
9. joulukuuta 2025
Vastaus yritykseltä imar Insurance
Thank you for taking the time to share your feedback. Providing seamless and tailored service is always our goal. If you need further assistance, please don’t hesitate to reach out.
The process was easy and very…
The process was easy and very straightforward, Very good communication and answered all my questions I rate them very highly.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Thank you for your wonderful review! We're delighted to hear that you found the process easy and straightforward. Clear communication and addressing all your questions are priorities for us, so it's great to know we met your expectations. Your feedback means a lot to us, and we're here to assist you whenever you need.
Friendly and very helpful advice
Friendly and very helpful advice for someone that is just starting out and did not have a clue about what they were looking into. I was helped through every step and kept up to date with the progress through out the whole process.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Thank you so much for your kind words We truly appreciate your feedback and are thrilled to hear that you found our advice friendly and helpful. At Gallagher, we pride ourselves on delivering exceptional service and guiding our clients every step of the way. It’s wonderful to know that we could assist you as you were starting out and keep you informed throughout the process. If you ever need further assistance, we’re always here to help
5 star ⭐️ superstar
My experience with Joshua was exceptional and truly professional.
I was in a precarious position with an urgent commercial lease which required a certificate of currency within 7 days, Joshua made it happen in less than 24 hours.
Dealing with Josh was an absolute pleasure. He went above and beyond to resolve my stressful situation with ease and giving me a peace of mind.
Keep up the awesome 🤩 work legend
Mark Cactused Landscapes
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Reply to Review:
Thank you so much for your fantastic feedback We’re delighted to hear about your exceptional experience with Joshua. At Gallagher, we strive to go above and beyond for our clients, and it’s wonderful to know that Joshua was able to assist you so efficiently and provide peace of mind during a stressful situation. We’ll be sure to pass on your kind words to him. If there’s anything else we can help you with, don’t hesitate to reach out. Thanks again for your support
Above and beyond and great communication!
Joshua with AJG was fantastic. I called with minimal time before we headed overseas needing to arrange a business travel insurance policy. Overall this policy was not huge dollar amount but Joshua went above and beyond to make sure it was quoted and sorted before we left. He communicated fantastically throughout the process and I wad always in the loop as it progressed. I would not hesitate to recommend Joshua and the AJG team.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Reply to Review:
Thank you so much for your wonderful feedback We’re thrilled to hear about your positive experience with Joshua and the team at Gallagher. It’s great to know that Joshua was able to assist you so efficiently, even with limited time, and ensure your business travel insurance was sorted before your trip. We’re proud of the care and dedication our team provides, and we’re so glad Joshua’s communication kept you informed every step of the way. Your recommendation means the world to us, and we’re always here to help whenever you need. Safe travels
IMAR has always helped us find the best…
IMAR has always helped us find the best insurance for our family business. We were with IMAR from 2011, and in 2019 my husband had a work injury that left him unable to work for two years. IMAR handled the claim, and everything went smoothly throughout the entire period.
Two years ago, my husband lost his credit card on the day we went on holiday, so we had to block it. We didn’t realise the insurance payments had stopped because of this, and the policy was eventually cancelled. At that point, I decided to try another broker. After two years with the other company, our premium increased from more than 25%.
We decided to return to IMAR, and this time Bianca assisted us. She was professional, efficient, and incredibly patient in helping us secure the best insurance for our needs. We are very happy to be back with IMAR and highly recommend their services.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Reply to Review:
Thank you so much for sharing your experience with IMAR and for your kind words We’re honoured to have been able to support your family business since 2011 and assist during challenging times, such as your husband’s work injury. It’s wonderful to hear that everything went smoothly with the claim process back then.
We’re truly sorry to hear about the challenges you faced with your previous broker, but we’re delighted that you’ve decided to return to IMAR. Bianca is an exceptional member of our team, and we’re so pleased to know she provided professional, efficient, and patient service to help you secure the best insurance for your needs.
Your recommendation means the world to us, and we’re thrilled to have you back with IMAR. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your trust and support
I have asked several times for quotes…
I have asked several times for quotes on vehicles and wanted to update policies with no response.
We have also never had our Carpentry Australia discount apply to any of our policies over the last few years despite asking several times about it and you continue advertising this on the website.
4. joulukuuta 2025
Vastaus yritykseltä imar Insurance
Thank you for bringing these concerns to our attention. I sincerely apologise for the lack of response to your requests and for the ongoing issue with your Carpentry Australia discount not being applied. This is not the level of service we aim to provide.
We have attempted to call you via phone and email. If you would like to discuss this further please contact us.
Thank you for your patience.
Vastaus yritykseltä imar Insurance
Thank you for your kind feedback! We’re delighted to hear that our team was able to assist you. Providing seamless and tailored service is always our goal. If you need further assistance, please don’t hesitate to reach out.
Good service and follow up
14. marraskuuta 2025
Vastaus yritykseltä imar Insurance
Thank you for taking the time to share your feedback. We’re thrilled to hear that you were pleased with our service and follow-up. At Gallagher, we strive to provide tailored solutions and exceptional support to meet our clients' needs, and it’s always rewarding to know we’ve succeeded.
If there’s anything further, we can assist you with please don’t hesitate to reach out. We look forward to continuing to support you and your business.
Its all about service
It is so lovely to deal with a company [Gallaghers]that took an interest in the insurance needs of a small rural community hall. Kenny Takekawa went above and beyond - working while on leave - to get the Kerrie Hall its insurance cover it needed. Everything you did for us as a community of volunteers looking after our community hall is greatly appreciated
Thank you
Marlene [Treasurer Kerrie Hall Committee]
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Thank you so much for your wonderful feedback! At Gallagher, we pride ourselves on delivering exceptional service and taking the time to truly understand the unique needs of our clients, no matter their size or location. We're thrilled to hear that Kenny went above and beyond to assist. We'll be sure to pass on your kind words to him. Supporting communities like yours is at the heart of what we do, and we're so pleased we could help. If there's anything further, we can assist with, please don't hesitate to reach out. Thank you for trusting us with your insurance needs!
Professional and fast service
Professional and fast service. Great choice of product and comparison across the market and cost savings.
15. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Thank you for your kind words and positive feedback! We’re thrilled to hear that you found our service professional and efficient. Providing a wide range of tailored products, comprehensive market comparisons, and cost-saving solutions is at the heart of what we do. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. Please don’t hesitate to reach out if there’s anything else we can do for you in the future!
Kenny Takekawa was an absolute pleasure…
Kenny Takekawa was an absolute pleasure to work with. When others were scrambling their heads on how to get me a public liability insurance policy for my unit sale, Kenny was the one made it happen. He was patient my multiple change requests and back/forth messages. Highly recommended.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Thank you so much for your wonderful feedback! We’re delighted to hear about your positive experience working with Kenny. At Gallagher, we pride ourselves on providing tailored solutions, and it’s fantastic to know that Kenny was able to assist you with your public liability insurance needs, even amidst challenges. His patience and dedication to meeting your requirements truly reflect our commitment to exceptional service. We greatly appreciate your recommendation and look forward to assisting you again in the future!
Elijah from Gallagher really pulled out…
Elijah from Gallagher really pulled out all the stops to help me with an urgent insurance policy! I called so many different companies for quotes and half of them never called me back and dismissed me because I am a small fry (sole trader running a small business) Elijah was so helpful and answered so many questions for me, and really did everything he could to get my public liability and public indemnity activated from the first day! Also Gallagher was the only company that had policies specifically worded for graphic designers and creatives – the other companies I spoke to barely knew anything about this topic and their policies would not cover me for any issues relating directly to this field! Blown away by the customer service.
12. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä imar Insurance
Thank you for your kind words! We’re delighted to hear how Elijah went above and beyond to assist with your urgent insurance needs. At Gallagher, we’re committed to providing tailored solutions for all businesses, and we’re glad our policies met your needs as a graphic designer. Your feedback means a lot to us, and we’re thrilled we could support your business. Please don’t hesitate to reach out if you need further assistance!
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