Just bought some bedroom furniture from Housing Units Furniture Store in Manchester. The Sales Representative, Janet, was extremely helpful and took her time to explain everything clearly. Janet... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fab friendly service from Janet 1683 this afternoon, Nothing was too much trouble. We were only window Shopping with a view to buy in a couple of months but really liked the bed and the Housing Unit... Näytä lisää
Shopped at HU for 30years but quality is not what it was. We have made a couple of bigger purchases recently and been a bit disappointed. The customer service is second to none though. I would still h... Näytä lisää
Yritys on vastannut
Lovely staff & great customer service from Paul & Joe! At no fault of their own, of course, our dining table arrived unexpectedly on a day we did not arrange, I mentioned this upon arrival and they we... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
If you really want to make a statement with your home, we’re the home department store for you. We’ve got absolutely everything you could imagine for your home under one roof. From sofas and beds, to dining and garden, high-end design to great value ranges, each with a specialist team on-hand to help. Our range of styles take inspiration from trends around the globe, ready to be made a reality in your home. Ask our expert teams about the surprising story each piece of furniture has to tell – from reclaimed charm, to sustainable magic, to expert craftsmanship. We’re a proud, family-run business, with a reputation built on truly personal service since 1947. Celebrating 75 years of home, we cherish our reputation for outstanding personable customer service at every point you connect with us. Simply visit us in-store or shop online and our team will help you curate your perfect room. We're proud to welcome you into our home every day.
Yhteystiedot
Wickentree Lane, M35 9BA, Failsworth, Yhdistynyt kuningaskunta
- 0161 681 5678
- enquiries@housingunits.co.uk
- www.housingunits.co.uk
4,4
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 78 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lee and David were excellent…very…
Lee and David were excellent…very efficient and helpful…highly recommended…
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you for your kind words! We're thrilled to hear that Lee and David provided you with excellent service. Your recommendation means a lot to us. We look forward to welcoming you back soon!
Kind Regards,
Team HU.
Excellent store with experienced and knowledgeable staff
Excellent store with experienced and very helpful staff. Delivery arrangements went extremely smoothly too. On arrival my suite was much larger than anticipated to get through our doors but Jo & Paul our delivery drivers went above and beyond to get the whole suite into our home without any damage to the furniture and without needing backup which was a distinct possibility to begin with. What a team. Highly recommend Housing Units and their staff
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you, Hilary! We’re thrilled to hear about your positive experience with our team and delivery service. It’s wonderful to know that Jo and Paul made the process smooth for you. Your recommendation means a lot to us!
Kind Regards
Team HU.
Damaged floorlamp due to inadequate packaging
I have had 2 floorlamp delivered and both were damaged due to inadequate packaging. Communication has also been awful…I was only informed about delivery when DPD sent a message with a time slot…I have emailed and had no reply again…I am so disappointed in the service or lack of it that I have received.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
The 2 deliveries men Lee and David were…
The 2 deliveries men Lee and David were very relatable and friendly and they assembled the furniture very quickly
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you, Susan, for your wonderful feedback! We're thrilled to hear that Lee and David made your delivery experience enjoyable and efficient. We appreciate your support and look forward to seeing you again soon.
Kind Regards
Team HU.
Great! Super helpful team and seamless delivery
Whole experience was great! Customer service very understanding of move in date changing. Delivery was super easy, Joe and Paul were great- made sure the table was level & in the location I wanted it in!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you for your wonderful feedback, Katie! We're thrilled to hear that your experience was smooth and our team made it even better. Your satisfaction is our priority, and we appreciate your kind words about Joe and Paul.
Kind Regards,
Team HU.
Lee and David arrived on time great…
Lee and David arrived on time great service both very helpful a great service
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you for your fantastic feedback, Paul! We're thrilled to hear that Lee and David provided you with helpful and timely service. Our team is dedicated to ensuring a great experience for all our customers.
Kind Regards,
Team HU.
Not the best start
Not the best start, it turned out that they should have offered someone to measure getting the bed in first. I’ll take ownership on not saying I want to read line by line of the t&c’s but it was all kind of rushed.
We did get another bed in place but no check after to see if all was ok after the start to the delivery. Bit disappointed with housing units on this I’d have thought there would have been some aftercare after such a big purchase that had issues
6. tammikuuta 2026
Vastaus yritykseltä Housing Units
Thank you for your feedback, Rebecca. We're sorry to hear about your delivery experience and understand your concerns. Your comments about aftercare and communication are valuable to us, and we’ll work on improving these aspects.
Kind Regards,
Team HU
Delivery…
Kept completely informed by the delivery driver.
Friendly and professional, excellent👍
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you, Debbie! We're thrilled to hear you had a great experience with our delivery service. Our team always strives to keep customers informed and provide friendly, professional service. We appreciate your kind words!
Kind Regards
Team HU.
Vastaus yritykseltä Housing Units
We truly appreciate your fantastic feedback! It's great to hear that you had an excellent experience with our service.
Kind Regards
Team HU
Delivery on time by Lee and David.
Delivery on time by Lee and David.
Great service all with a Smile.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you, Mrs. Abigail Blood! We're thrilled to hear that Lee and David provided you with timely delivery and excellent service. Your feedback truly brightens our day!
Kind Regards,
Team HU.
I recently had my sofa delivered by Lee…
I recently had my sofa delivered by Lee and David and they was extremely professional and friendly, they put the sofa exactly where it needed to go without hesitation.
Thanks again HU xx
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you, Georgia! We're thrilled to hear that Lee and David provided you with such excellent service during your sofa delivery. Your satisfaction means a lot to us, and we appreciate your kind words.
Kind Regards
Team HU
Delighted with the New Living Room Furniture arrived
The new living room furniture arrived, today. It was perfectly delivered and dressed by Craig & Jack, who were professional from start to finish. Well done Housing Units, delighted with the new sofas and a particular mention to Craig & Jack who were super stars. 🌟 🌟🌟
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you, Mark! We're thrilled to hear that you love your new living room furniture and that Craig and Jack provided such great service. Your satisfaction means a lot to us. Enjoy your beautiful new sofas.
Kind Regards
Team HU
Delivery time was 3 times as long as…
Delivery time was 3 times as long as they said-communication was poor-still waiting for an invoice for proof of purchase.
17. helmikuuta 2026
Vastaus yritykseltä Housing Units
Thank you, Loukia! We're thrilled to hear you loved the furniture and that your delivery was prompt. Your satisfaction means a lot to us, and we look forward to seeing you again soon!
Dear Customer Service Team,
Dear Customer Service Team,
I am writing to say thank you for the support I recently received regarding a faulty chair.
In particular, I would like to recognise Steve Hall, who was extremely helpful throughout the process. He handled everything professionally and arranged a replacement quickly, which I really appreciated. Although the replacement was unfortunately not quite the same as the original, Steve’s efforts and communication made the experience much easier.
I was also very grateful for the gesture of a gift voucher to spend in store. It was a thoughtful way to show goodwill and was genuinely appreciated.
Overall, the service I received was very helpful and reassuring. Please pass on my thanks to Steve for his excellent customer care.
Thank you so much.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you for your wonderful feedback, Chris! We’re thrilled to hear about your positive experience with Steve and appreciate your understanding regarding the replacement chair. We're glad you enjoyed the gift voucher as a token of goodwill. Your satisfaction means a lot to us!
Paul and Joe sofas delivery
Paul and Joe delivered our 2 sofas and we couldn't be happier with the service. They were professional and handled everything with great care. The delivery was smooth and efficient and they made sure the sofas were positioned exactlt where we wanted them before leaving. Friendly, reliable and highly organised. Highly recommended!!
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you, we’re thrilled to hear about your positive experience with Paul and Joe. Our team takes pride in providing excellent service, and it’s great to know they made your delivery smooth and enjoyable. We appreciate your recommendation and hope you love your new sofas!
Great service from all & great delivery…
Great service from all & great delivery lads lee & David who went the extra mile on a tricky obstacle job ! Even though they support the wrong Club 😉👌👌👌💙🤍💛
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thank you for the fantastic review, Warren! We’re thrilled to hear about your positive experience and that Lee and David went above and beyond. Your support means a lot to us.
Received a delivery from Housing Units…
Received a delivery from Housing Units what to thank David and Lee for all there care and handling of our goods. So professional and helpful a real credit to your company . Would highly recommend thank you so much
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thanks for your amazing feedback We're pleased to hear about your positive experience with David and Lee. They truly embody our commitment to professionalism and care. Your recommendation means a lot to us!
Issues with dining chairs
My chairs did not match my dining table and this was a fault of my own as I had gone in store and made my selection.
I contacted customer service and the could have simply turned me away but Jade went above and beyond to help me.
I now have chairs that I love and Jade even helped with waivering the restocking charges.
10/10 to housing units for their quality, unique designs and customer service.
Special thanks to Jade
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Housing Units
Thanks for the fantastic review! We're thrilled to hear that Jade provided outstanding support and helped you find the perfect chairs. Our team is dedicated to ensuring you are happy with your purchases. Your feedback on our quality and service means a lot to us!
The furniture we bought feels really…
The furniture we bought feels really sturdy and high quality. Purchasing online and collecting from their warehouse was very simple and easy to do.
17. joulukuuta 2025
Vastaus yritykseltä Housing Units
Thanks for the fantastic feedback, Thomas! We're thrilled to hear you're happy with your furniture and that the online purchasing process was a breeze. Your satisfaction means a lot to us!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.