Initial contact was via email on 10/07/26. it gave option of connecting to their virtual assistant through which I selected an appointment date. I chose the first one on Wednesday 15th morning. Ma... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Arrived as arranged, valued my GTI GOLF told me the price I would recive after scrap value was taken off - I am happy with the outcome of reciving my £1530.00 and I am able to keep my car. Obviously... Näytä lisää
The gentleman that called came within the time he had given me. He was thorough in his inspection and very polite and communicative. He also solved the problem in hand.
This has been a disaster experience over months now and the problems are *still* not resolved. Having been through a vehicle accident when stationery and not our fault, the trying to get the car re... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Sidney H Hooper & Co Ltd - The UK's leading claims and technical support services provider. Call today 0151 289 9988.
Yhteystiedot
South Boundary Road, L33 7SF, Liverpool, Yhdistynyt kuningaskunta
- 0151 289 9988
- enquires@hoopers.org.uk
- www.hoopers.org.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 5 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had the pleasure of meeting with Jody…
I had the pleasure of meeting with Jody Sharman who dealt very professionally with my insurance claim for my Citroen car very helpful Thankyou very much
Gentleman very friendly
Gentleman very friendly and did not take very long...
Rear end collision
Very pleased so far .not sure whether my car will be repaired or not ,he was sure it would be repaired. My only concern is we live in a very rural area and he suggested that I take my car to a repairers of my choice .but my car is not drivable due to a rear broken light and a rear bumper that's flapping like a bird wing 🙃 see what transpires but so far a good service
Cowboys and scammers. NOT AT ALL "independent".
Cowboys and scammers. NOT AT ALL "independent".
This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out their fair share. What's worse is that the "engineer" who came to check mine was so underhand and snide, pretending to be impartial and asking questions, thinly veiled attempts to undermine my (non-fault) claim after their clients lorry inexplicably smashed into my car for no reason. He also fed me a load of jargon rubbish trying to convince me that my car was worthless now and I'd have to accept £300. Lol. Absolutely disgraceful. Shame on you for being puppets for these big insurance firms. I'd hate to do your job - no morals or justice, just conning people for a big corporate. Well done!
Excellent Service & Professional Inspection
I had my vehicle inspected by Sidney H Hooper & Co after a rear-end incident, and I’m genuinely impressed with the service. The engineer who attended was very supportive, professional, and took the time to inspect the car thoroughly — even checking areas beyond the basic requirement.
The whole process felt smooth and well-handled, and the engineer’s polite behaviour and clear communication made a stressful situation much easier. I truly appreciate the effort and professionalism shown throughout.
Highly recommended — thank you for the great service!
Very professional and courteous visit…
Very professional and courteous visit from the assessor.
2 month of stupidity
The specialist came twice to check my car. What he said was the car is fine and will be fully repaired and paid for. And they end up saying my car was written off after 2 and half month of back and forth. They are useless. And I never recommend them. The specialist took 2 weeks or more just to send the report to hooper. So disappointing!

Vastaus yritykseltä Sidney Hooper & Co
Very good assessment.
It only took one phone call to arrange an appointment for the independent assessor to attend and there was a wait of a week. I was given an afternoon slot between 12 and 4. I was sent confirmation of the appointment.
On the day, I hadn't heard anything and called to make sure they were coming. The assessor, Steve, called me half an hour before he arrived.
I have to say that he was very knowledgeable and efficient. He was able to reassure me that, although the car was uneconomical to repair, it wasn't a Cat S.
I would recommend Hoopers very highly.
I was going to give 4 stars
I was going to give 4 stars, as a time slot between 8am -4pm is pretty hard to work with when you are doing driving lessons.However after explaining my situation Nigel the engineerAssesor gave me an hours notice by phone and Turned up nice and early so i was able to still go about my work after that .He was very professional,polite ,informative and helpful.Hence the 5 stars!
Simple inspection as my bike was a…
Simple inspection as my bike was a written off already by an engineer but the inspector turned up on time and was very pleasant in not so nice time in my life
Avoid these useless assessors
The assessor that came must have been blind or just plain stupid, is blind with not seeing the damage on my car, lots of damage and the assessor only seen a scuff on the bumper and the broken grill, I'm also not sure how they assessed my car without putting it on a lift,
They must be getting paid extra off esure to say theres no damage when there clearly is
Absolutely fantastic service
Absolutely fantastic service, thorough inspection of vehicle no hassle at all,wud highly recommend,thanks,
Timely professional
Timely arrival of engineer. Rapid assessment.
Hi, I was very easy to book appointment
Hi, was very easy to book on what’s app
Very slow service
Took Hoopers 3months to finally authorise repairs to motor home following mice damage. Repairer had difficulty getting same person to respond and insurance company appeared to have same difficulty. Appeared Hoopers wanted payment for 2nd visit and finally settled for video and phone call. Could and shoujj on d have been authorised much sooner, resulting in us having no motor home for a long time.
Great service 5*
Highly Professional
Mike was very professional and carried out his examination efficiently.
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