I would like to say a big thank you to James from Hoodaki for his excellent service and support. He was very helpful, professional, friendly, and always took the time to make sure everything was c... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have been their service user over 10 years. Not over charging the customer and keeping them updated of changes if happens regarding the trip. Again I find them reliable and honest. Whenever I... Näytä lisää
I had a great experience booking my trip with Hoodaki. The travel agent was friendly, patient, knowledgeable and professional throughout the process. He explained everything clearly, answered all my q... Näytä lisää
Hoodaki are a excellent holiday company i have been using them over 10 years James is excellent patient and get the best deals for me on many occasions i recommend Hoodaki and James in part... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
What makes us different? While we love technology, there’s nothing quite like talking to a human being. So when you’re all drop boxed out, can’t find what you need, we have real travel people on the end of the phone ready to help. We want your money! We appreciate that you need peace of mind before you hand over your hard earned money to us so we’ve paid to protect your money through membership of IATA & ATOL for your complete financial protection. Our IATA membership allows us to issue tickets on virtually every airline in the world and access to all their published fares on a worldwide basis. We’ve also achieved preferred partner status with over 50 airlines giving us access to some terrific discounted deals in economy, premium economy, business and first class. So if you’re looking for a flight, hotel, car hire, a package holiday or travel insurance ? just hoodaki it!
Yhteystiedot
3 Princes Street, Mayfair, London, W1B 2LD, London, Yhdistynyt kuningaskunta
- 0207 318 8220
- feedback@hoodaki.com
- www.hoodaki.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
James was an excellent ticket…
James was an excellent ticket agent—friendly, professional, and very efficient. He made the whole process quick and stress-free, answered all my questions clearly, and provided outstanding customer service. Thank you, James!”
Thanks to Hoodaki
Hi , my personal experience with Hoodaki is very amazing . Special thanks to Rohit Bhatia , he always provides me best tickets with best prices . He replied my queries and doubt regarding travel and tickets very well . So totally satisfied . Thank you
Caribbean Flights
This is the second time I have used this company through Roger. He was able to source flights to the Caribbean and even managed to get cheaper flights by changing our dates + one day.
Additionally, he was able to get our party of eight connecting flights from Glasgow to London.
All things going well, I will recommend and book again in future using Roger.
Very friendly
Kate was very friendly, excellent service and prompt action, always try to clear all the questions. Issued the e tickets within no times without any hassle.
Sam Daniel
During the Iraqi war Kate was very…
During the Iraqi war Kate was very helpful and she was so good We booked again this year
Excellent experienced with hodaki
We booked from Hodaki flight one of advisor Roger ,he is very good customer holiday plans n very friendly and found excellent flight and hotel for Los Angeles and Newyork . Our experience with them amazing and we recommend to our family and friends .
Thanks to Roger
Ronn provided outstanding service from…
Ronn provided outstanding service from start to finish. He was professional, responsive, and found me the best travel options at a great price. The booking process was smooth and stress-free. I highly recommend Ronn to anyone looking for a reliable and knowledgeable travel agent!
Hidden overcharges (£888.32), a missing infant passenger, and terrible service
I am publishing this review to warn other travellers about the deceptive and negligent practices of Benz Travel Limited (trading as Hoodaki.com). Following a forced involuntary airline schedule change, Head of Sales Ricky and agent Eva used our tight visa deadlines to engineer an alternative transaction that hiddenly inflated costs.
The Financial Overcharge:The agency collected a gross total of £4,678.46 from our family group. Direct verification with the operating airline's backend system confirmed the actual total cost of the tickets was exactly £3,790.14.
Benz Travel Limited pocketed an unearned, hidden surplus markup of exactly £888.32 outside of standard dynamic market pricing.
Gross Administrative Negligence - While Eva and James actively withheld our travel documentation and claimed artificial processing delays, we checked the live airline portal ourselves. We discovered they had completely omitted our infant passenger from the flight manifest.
The infant was entirely absent from the operating airline's database despite being fully paid for and listed on our internal agency paperwork. It required intense emergency pressure from our end to force agent Ronn to step in, rectify this, and manually generate our e-tickets.
Fabricated Updates and Broken Promises - Eva repeatedly claimed delays were due to a "formal name correction sync" and attempts to "group family seating together". Email logs prove they had the correct details for six months, and direct airline checks showed our family party had actually been completely separated and scattered across the aircraft.
Support agent Pam gave a verbal operational commitment to have our issues sorted within 15 minutes, which was completely broken, while James used a fabricated script about a "Phuket booking" to completely disregard our active flight emergency.
A formal enforcement complaint has been opened with the Civil Aviation Authority (CAA) ATOL Compliance Desk for unlawful surcharges on involuntary rerouting, and a file is being opened with Trading Standards via Citizens Advice.
Avoid this company at all costs.!!!!
Good customer service.
Good customer service.
Manage to book a ticket straight away. Would highly recommend booking with these guys
Jenny was a nice kind and helpful women…
Jenny was a nice kind and helpful women and she helped me so much with travelling abroad highly recommended 10/10
Dear Sir/Madam,
Dear Sir/Madam,
Thank you for asking. I am very happy with the customer service I received during my booking. The staff were polite, helpful, and everything was handled smoothly and efficiently.
I really appreciate the assistance and would be happy to book with you again.
Kind regards,
[Crissabella]
Jenny was very helpful to find us best…
Jenny was very helpful to find us best deal to book 5 tickets for India trip. She was very patient and professional. Thank u so much. RSD
I would like to express my sincere…
I would like to express my sincere appreciation to Jenny from Hoodaki Travel for the outstanding service she provided. From the moment I made my enquiry through to the completion of my booking, Jenny handled everything with professionalism, efficiency, and great attention to detail. She took the time to understand my travel requirements, presented several relevant flight options, and recommended the most cost-effective solutions without compromising on convenience. Throughout the process, she was responsive, patient, and proactive in answering my questions, making the entire experience smooth and stress-free. Her excellent customer service and commitment to finding the best travel options are truly commendable. I would highly recommend Jenny and Hoodaki Travel to anyone looking for reliable, knowledgeable, and customer-focused travel assistance.
My experience with hoodaki has always…
My experience with hoodaki has always been great . I have booked a new booking again with them for me and my family for this summer holidays. my travel agent Jenny has always been helpful and would solve any concerns or problems for me without hesitation I definitely recommend to book with them and if any customers have Jenny I would say she would be a pleasure to be your travel agent
Excellent customer service
Excellent customer service
James always there to listen and help out eith a workable fare plan.
Never looked any other agent as I completely leave my travel booking in the safe hand of James
I like to say thanks to pam for helping…
I like to say thanks to pam for helping us past three years to buy tickets with good fares on cheap prize very glade business with hoodaki because of Pam and hoodaki make me possible to see my mum and rest of my family in pakistan once again special thanks to pam and hoodaki make it possible 😊 God bless them 😊
James in Hudaki travel
James in Hudaki travel agency are one of the best travel consultant. They provide me the best deal always whenever I booked tickets. I am using from over 4 years. They are one of the trusted and best travel consultant who provides excellent services. Highly trusted. Recommended and reasonable prices with fast track service.
Hey I have to say that it's very good
Hey I have to say that it's very good ticket site there is no issue for any payment and when I booked ticket after few minutes I received a ticket and thnkyou my friend Jenny to help me I am very thankfull to you
Ronn is a very professional
Ronn is a very professional, polite and reliable customer service agent. He patiently responded to our travel queries and offered us the best price. Also issued the tickets without any delay. We are happy to have contacted him.We will highly recommend him to our friends and relatives.
Best experience
Best experience, best provider!
We wouldn’t look elsewhere for support.!!
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