Avoid HOD Health at all costs. They are happy to take your money but do not send the items you paid for, and then take weeks to issue a refund. This behaviour shows a complete lack of professionalism... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
Poor quality eurochef dough mixer Grinding noises Banging noises Stinks of hot oil smell Company not interested in refund Don't get sucked into the cheaper price. After multiple emails and s... Näytä lisää
Yritys on vastannut
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return... Näytä lisää
Yritys on vastannut
2,7
Välttävä
30 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product
Great product, really happy with the communication from the company about delivery
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Fantastic items.just love the rich…
Fantastic items.just love the rich colour. works well with piano cover.AAAtttt great communication too!
Great Purchase on Trade me
9. elokuuta 2025
Oma-aloitteinen arvostelu
DO NOT BUY a EUROCHEF DOUGH MIXER from this company.
Poor quality eurochef dough mixer
Grinding noises
Banging noises
Stinks of hot oil smell
Company not interested in refund
Don't get sucked into the cheaper price.
After multiple emails and sending a very clear video of the mechanical issues and noises they say there's no issue and that's normal .
Hard to believe.
10. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä hod
We do apologize; our customer service staff should have been better at explaining that we just needed a better video of the issue. Once we had that, we were able to offer you a replacement unit. The unit is a very costly item, so it was important to validate whether the fault was minor or major. Thankfully, we found a good solution for you.
Excellent Experience
I had a really great experience with this company! Shipping was super fast and the product was exactly what I was hoping for and really great quality. I also had a couple of questions before ordering, and their communication was excellent. Super friendly and quick to respond, which made the whole process even better.
All in all, very happy with everything and would definitely order again!
4. heinäkuuta 2025
Very pleased!
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Don't do it!!!
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return the item for a refund. Just a series of long, drawn out emails waiting for me to give up. Both scams and both breaking consumer laws.
I will pursue until I am refunded.
Don't buy from these people!
They say they are an Australian company but the English in the correspondence suggests otherwise.
1. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä hod
Hi, Crossroads is in receivership as of the 28th of November.
Crossroads currently owes more than 250 million dollars to customers and suppliers. All transaction enquiries need to be directed towards KPMG as they are in charge of the voluntary administration process.
We are just the supplier of the product not the company you purchased this item from.
SCAM!! Beware
They took my money and told me my card is fraudulent; therefore they have to hold onto the payment and not send the product. Their instructions for me to be able to receive the item we're basically sent through lots of personal bank details which confirmed that this is definitely a scam.
I have asked politely twice by email for a refund and have had no reply.
Please stay safe and don't buy from these people no matter how enticing the price.
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä hod
Hi Kim, I remember personally speaking to you on the phone as you were obviously very distraught over the fraudulent card warning .
As I explained to you, your credit card came up as fraudulent and we needed to verify your purchase. As you were not comfortable with this we refunded the card.
We NEVER asked or will ask for personal information and we absolutely refunded the card.
I also took time to explain you how you could call your bank to request a chargeback if you felt any online transaction was fraudulent.
I find it incredibly rude you would slander my business after I took the time to call you from Australia and explain this to you.
It is odd that you still think we are a scam even though you were refunded straight away.
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