The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnits 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Staff were very helpful and friendly good service overall
Yritys on vastannut
THE WOKING HMV STAFF WERE VERY FRIENDLY AND EFFICIENT AND MY ORDER ARRIVED SAFELY AND QUICKLY. THE PACKAGING WAS GOOD QUALITY AND THE PRODUCTS WERE IN PERFECT CONDITION. GOOD PRICES TOO, SO ALWAYS HAP... Näytä lisää
Yritys on vastannut
Unfortunately the album I wanted on vinyl had been discontinued. But the excellent staff in there were able to order me another album by the same band and also highlighted an up and coming release of... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Woking
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, Yhdistynyt kuningaskunta
4,9
Erinomainen
119 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Staff are amazing friendly and happy to…
Staff are amazing friendly and happy to chat as well as when music is playing giving out the name our finding out who it is
16. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Tom,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A pleasure to shop at HMV Woking
I had to travel further to visit an HMV store as the branch closer to me is currently relocating. It was not ideal, but the help and attention I received from Laura at the Woking branch today made up for the inconvenience entirely. She was welcoming, friendly, helpful and efficient. An absolute pleasure to meet and be served by her.
I had called primarily to collect an online order, but I had questions regarding stock, availabilty and costs of other items. Laura helped me with all the information I requested, and placed another order for me in store today. A highly successful outing and experience. Thank you Laura.
11. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi MRS
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service at the Woking store
Great service at the Woking store.
Items I was after were not in store but staff were very happy to order it for me.
Friendly and knowledgeable staff.
9. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Kat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great selection of products
Great selection of products, knowledgeable and friendly staff. Highly recommended!
9. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV WOKING
This review concerns the HMV store in Woking, Surrey. I think that the store is very good and the staff are knowledgeable friendly and professional. So far, (6/12/25) have been assisted by Lily, Ewan and Summer who all contributed to a very positive shopping experience. Am sure their colleagues would be equally welcoming.
Chose not to comment on HMV's website as there's no means to reject cookies.
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Woking
Hello Allan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Vastaus yritykseltä hmv (UK) - Woking
Hello Louise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Michelle
Customer Service Team
hmv.com
Really helpful staff
1. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DAB+ Radio
1) I received exactly what I ordered.
2) Speedy delivery
3) Securely and safely packaged.
What more could you ask for?
17. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Tristram
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service,I visited the woking…
Excellent service,I visited the woking branch to buy three DVD for Christmas, but was unable to find what I was looking for. However the girl on the help desk was very happy to order these DVD on the spot to be delivered directly to my home address. Weldon.
4. marraskuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The ease of ordering and collecting was…
The ease of ordering and collecting was great
25. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff
Great staff - Amin helped me. Always ready and willing to do their best.
20. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy to recommend
As with previous purchases from HMV everything went as planned. I opted to pickup my package from the shop to avoid delivery costs and there were no problems along the way. Happy to recommend.
11. elokuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi DRuston
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I couldn’t have had a better Sales…
I couldn’t have had a better Sales Assistant- SUPERB SERVICE
24. heinäkuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience and great staff!
The staff (Kayleigh and Dean I think) were extremely helpful and enabled me to order the Lost Albums by Springsteen and helped me select headphones for my Mum.
2. heinäkuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was looking for an old movie in store
Was looking for an old movie in store. Didn’t expect to find it so I asked at the til if it could be ordered. The process was easy and fast. Will definitely use again.
18. kesäkuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Charlotte
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great assistance
24. toukokuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn't find the vinyl we were…
We couldn't find the vinyl we were looking for in store, Kayleigh at the counter was lovely and very helpful and found it online, ordered it for us and we got it delivered to our house. Had email confirmation of order and we were kept updated on when it was going to get delivered.
3. maaliskuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hello Karen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great Customer Service
Tha staff are friendly and helpful, I was talking to Kayleigh and she checked for the Blu ray I was looking for and advised that they could deliver to the store by the weekend. I placed the order and it had arrived as per her advice. Great customer service and it is great to have HMV back in Woking😊
26. helmikuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Manoj
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered 3 DVD and picked them up 3…
I ordered 3 DVD and picked them up 3 days later from the shop in Woking. Great service and easy to do.
15. helmikuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady who served me at HMV in Woking…
The lady who served me at HMV in Woking Surrey. Lady was very helpful. I ask the lady about the item l I ordered. It was a video of Planet. Lovely lady. I give her top mark.
15. tammikuuta 2025
Vastaus yritykseltä hmv (UK) - Woking
Hi Thuy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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