Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... Näytä lisää
Yritys on vastannut
Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Northampton
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, Yhdistynyt kuningaskunta
4,7
Erinomainen
172 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The salesman was very helpful in…
The salesman was very helpful in sorting out the items I wished to order.
4. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hello James
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Simple to order kept up to date with…
Simple to order kept up to date with yhe unfortunate delay, no fault of HMV
27. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were keen and helpful
The staff were keen and helpful, as the dvd was not in stock it was ordered and arrived very quickly.
19. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hello Glenn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dvds.
Bought some dvds but some of the series were missing . The assistant checked the stock and then ordered the ones needed . They came within 2 days . Excellent service .
22. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi Sally
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simply the best
The staff member that served us at the till on Sunday afternoon . Very nice man I didnt catch is name very helpful and spoke very highly of the company .my daughter would like to come one day work for you !! Thank you we found what we was looking for with ease . Superb selection of Artists vinyls and kpop in stock.
3. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi Anne-Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They are amazing was quite happy to…
They are amazing was quite happy to help me get what I wanted
28. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hello Charlotte,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly, welcoming & very efficient
Looking for particular non-mainstream recordings the folks at the Northampton store found what I was looking for and, as one was orchestral, made sure I could see the options for the soloist and conductor.
First class
18. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi Stu
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Northampton
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would have been 5 stars except for a…
Would have been 5 stars except for a mix up with my email address.
12. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi CLIVE
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
easy.
item easy to order (in store) with a polite and friendly staff member, delivery arrived as scheduled, so no complaimnts, would not hesitate to use again..
4. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi Happy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent choice of vinyl
Excellent choice of vinyl, found an album I have been looking for for a long time! Happy man 🤠
19. tammikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hello Rod,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Amazing service from HMV
Amazing service from HMV & I have given the cd to a friend to listen to as she's not had the chance to see the film. Last time I gave her part 1 cd and it felt right she has part 2.
17. tammikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Northampton store is helpfully and more…
Northampton store is helpfully and more than happy to help.💯✔️
Remember to go buy hard copies of favourite movies for the moment you really need to enjoy 💯
10. tammikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi Sara,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exellent customer service
Exellent availability of products great helpful and freindly staff iam always thanked for shopping in HMV
11. tammikuuta 2026
Vastaus yritykseltä hmv (UK) - Northampton
Hi Ashley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful
Very helpful when I called in earlier to see if my package had arrived and received an email a few days later when it had arrived, great service.
24. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Northampton
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great help as always
Great help as always, staff are happy to help. A wonderful store
31. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Northampton
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great in store assistance and advice
Great in store assistance and advice. Northampton store
29. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Northampton
Hi Jo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-ordered a blu ray dvd
Pre-ordered a blu ray dvd, release date was 22nd of December, wasn't sure if it would be delivered on time as it was 3 days before Christmas but it dropped through the letterbox early on the 22nd so HMV had sent it early to make sure it arrived on the release day 😀
22. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Northampton
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Although there was delay xmwith delivery…
Although there was delay with delivery there was great communication and very pleased with product
27. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Northampton
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I use HMV regularly I Went into the…
I use HMV regularly I Went into the Northampton store on 27th to buy the Beatles anthology box set that the web site said it was in stock I asked a member of staff who looked quite fed up that I had asked him and he said it was sold on Christmas Eve I asked if he could get one in he was very abrupt and said it will take a week or so. I said can you check online and get a date when he VERY rudely and with lots of attitude said I told you already a week so I told him thanks for the attitude I will go somewhere else and get it £309 lost this time and countless other purchases that HMV will no longer get because of terrible customer service if he dislikes he’s job so much why work there
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Northampton
Hello Pete
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
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