I had visited my local HMV Newbury a couple of weeks prior to the release of Avatar Fire and Ash steelbook. I spoke to a gentleman called Paul who advised me that the Steelbook was coming out later th... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit G20A, 68 Parkway Shopping Centre, RG14 1AY Newbury, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Acknowledged when entering the store and asked ''what can i help you with?' Two good points when dealing with the public. A good selection of classic 1930's to 2000+ films in either the collection... Näytä lisää
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We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great ex... Näytä lisää
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Easy to collect a non-store stocked item from my local HMV Branch by ordering the item on HMV.com and using the Click and Collect option. My local branch doesn't have the range of CD's I like so I... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Newbury
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit G20A, 68 Parkway Shopping Centre, RG14 1AY, Newbury, Yhdistynyt kuningaskunta
4,9
Erinomainen
131 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
As I am not techy I went into Newbury…
As I am not techy I went into Newbury branch and Paul kindly ordered the item I required and it was delivered directly to my granddaughter who was delighted - Paul was very helpful and friendly and made my shopping experience quick and easy - very happy customer-
31. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hello Susan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newbury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Vastaus yritykseltä hmv (UK) - Newbury
Hello neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vastaus yritykseltä hmv (UK) - Newbury
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order & pay online
Easy to order & pay online. Delivery in-store was free and quick. The staff at Newbury was so cheerful and Sasha who helped me was really friendly.
20. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Newbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Newbury
Hi Robert
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful
I had visited my local HMV Newbury a couple of weeks prior to the release of Avatar Fire and Ash steelbook. I spoke to a gentleman called Paul who advised me that the Steelbook was coming out later than the standard release. I was given a card with payment receipt and release date. I was kept informed about the release at all stages. I could then finally pick up my order. The staff at the Newbury store were friendly and helpful from the start.
18. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Jason
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Newbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Newbury
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good service
I haven't been into HMV for years, but visited Newbury branch as I was looking for a Bluetooth speaker. The staff there were super helpful and knowledgeable. Also a great range of vinyl.
28. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Jeremy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Experience - Again
I have become something of a regular at HMV Newbury in my quest to fill in the gaps in my physical media collection. The staff have always been extremely friendly and efficient, and my most recent visit was no exception. Ordering for in-store collection was straightforward and my items were ready for collection within a week. Excellent service all round!
6. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Very
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and friendly assistant
Very helpful and friendly assistant . Didn’t have to wait long for my parcel to be located
5. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Acknowledged when entering the store…
Acknowledged when entering the store and asked ''what can i help you with?'
Two good points when dealing with the public.
A good selection of classic 1930's to 2000+ films in either the collection section or in the film section.
The staff have a wide knowledge of the more specilized re-released blu-ray and dvd films
5. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All the staff was very helpful and…
All the staff was very helpful and courteous will definitely shop there again
5. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Hmv are Excellent they kept me informed of when my purchase was in store
14. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful in-store staff at the…
Very helpful in-store staff at the Newbury Branch. They are al a credit to your organisation
7. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person served me told me everything…
The person served me told me everything I needed to now before I bought it and told me I'd have two emails which did happen and I went back and the person said I'll have a look and it was there put it through system and said have a nice day and I said u too was so polite
16. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
THE MOST HELPFUL ASSISTANT
THE MOST HELPFUL ASSISTANT! GUIDED ME EXACTLY TO WHAT I REQUIDED !
14. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Marilyn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always good
Website easy to use. Always kept informed and up to date. Prices are good. Delivery always on time.
My local store the staff are helpful and friendly , store always clean and tidy.
7. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly staff and efficient service.
31. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The website is easy to use and the…
The website is easy to use and the order sent to selected store quickly. The staff in the Newbury store are super helpful.
21. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Newbury
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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