Normally I can order every film I'm after but it's a shame when something isn't available in the format I want. All in all my go to place for films.
Yritys on vastannut
Sijainti
Vaihda sijaintia11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Näytä lisää
Yritys on vastannut
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Näytä lisää
Yritys on vastannut
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Gateshead
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Yhdistynyt kuningaskunta
4,8
Erinomainen
273 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Normally can order everything film I'm…
Normally I can order every film I'm after but it's a shame when something isn't available in the format I want. All in all my go to place for films.
13. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Dexter
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very helpful and polite staff prompt…
Very helpful and polite staff prompt delivery of my product 1st class Very pleased
6. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. Got exactly what I wanted delivered to the house.
29. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Lynda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When to the store it wasn't in stock
When to the store it wasn't in stock
So ordered it
The order was in store in three day happy 😊
28. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hello,
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
happy customer
manager very helpful and knowledgeable about product we were buying. .good price .
21. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi MP
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome as ever
Awesome as ever. Knowledgable staff, really helpful, had everything I wanted and more. HMV is my favourite shop
23. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Tav
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Thank you, Jess!
Jess at the metrocentre store is absolutely the definition of customer service, there was an item out of stock and she went above and beyond to try to locate one for me, sadly no luck but she did order the other item I was looking for with home delivery which arrived super quickly. I wanted to leave a review with the hear my voice card but sadly the link wouldn’t work but I wanted to pass on my thanks to Jess and to tell you guys she’s a 10/10 employee, she did everything she could to try get me a lightsaber umbrella I was looking for as a gift.
12. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Rachael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Mal,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
amazing the vinyl is amazing in amazing…
amazing the vinyl is amazing in amazing condition and the delivery was smooth sailing !
6. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Reagen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Scott
Scott, the colleague I dealt with, was absolutely fantastic. Very helpful, knowledgeable and altogether fab!!
4. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
staff are so friendly and product…
staff are so friendly and product quality is more than great
28. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Joseph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop, long may it continue.
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
8. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi MW
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Gateshead store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
On-line purchase
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble free purchase.
4. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered and received promptly
The staff member in store was very helpful. He found the DVD I wanted and ordered in store for me.
The order came promptly and was just what I wanted.
31. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Barbara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
So easy to order on line and arrived on…
So easy to order on line and arrived on expected delivery date.
27. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order
Click and collect easy arrived on time and delighted with product
26. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thanks to Tyler at your Metrocentre…
Thanks to Tyler at your Metrocentre store in Gateshead who ordered very professionally on his system and advised i would be emailed with delivery timescale .Excellent service and a credit to the company
11. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful staff
Really helpful staff , I felt that I was well looked after,even when I asked for something obscure .THANKS!
22. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Bill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very easy seamless process
very easy seamless process.
on pick up staff were polite and friendly.
couldn’t fault anything
19. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Gateshead
Hi Georgia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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