Timely delivery with a no fuss ordering process. But the best part is the food, ready in minutes just like any ordinary ready meal. That’s where the similarity ends, top ingredients that lead to a tas... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Lovely home made food full of seasoning and flavour, also super filling and sometimes enough for 2 portions for myself even though meant for 1 person. I like the value for money, and the amount of cho... Näytä lisää
I was dubious about ordering ‘ready meals’ online but these sounded so nice I thought I’d give them a try. Wow, I wasn’t disappointed!! Absolutely delicious!! Tasty, fragrant and fresh dishes. 100% I’... Näytä lisää
Food tastes decent, good for a spare time. Better elsewhere. Most of the veggie food has just Butternut squash, which didn't taste great defrosted. Also they gave me a chicken dish, despite all my oth... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Delicious Frozen Gourmet Meals Delivered Straight to Your Door
Yhteystiedot
Yhdistynyt kuningaskunta
- Hey@heyfresto.co.uk
- www.heyfresto.co.uk
4,1
Hyvä
144 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I havent received my order.
13. marraskuuta 2025
Delicious
Timely delivery with a no fuss ordering process. But the best part is the food, ready in minutes just like any ordinary ready meal. That’s where the similarity ends, top ingredients that lead to a taste explosion in the mouth. I’ve tried other chef cooked subscriptions but Hey Fresco are the best. They are better tasting and far more nutritious than anything I could cook myself. I have no problem recommending them to other vegan/vegetarians.
11. marraskuuta 2025
Your food is so varied and tasty
Your food is so varied and tasty. It’s like going out to a restaurant every night.please note my name is Barbara Tocher
27. lokakuuta 2025
Great service and beyond
7. lokakuuta 2025
Everything was excellent apart from the…
Everything was excellent apart from the long wait for delivery - 6 days . and I received no e mails to confirm my order I must say this is unusual , Delivery is usually much quicker and a confirmation of order email is usually received
Quality of food excellent.
19. elokuuta 2025
Only because on line it said Wednesday…
Only because on line it said Wednesday delivery I stopped in but not delivered till the Friday
17. elokuuta 2025
Food tastes decent
Food tastes decent, good for a spare time. Better elsewhere. Most of the veggie food has just Butternut squash, which didn't taste great defrosted. Also they gave me a chicken dish, despite all my other boxes being veggie.
29. kesäkuuta 2025
Vastaus yritykseltä Hey Fresto!
Hey!
Thanks so much for your review and taking the time to leave feedback-we really appreciate it. We're glad you found the food suitable for easy meals, though we are sorry to hear that it didn't meet your expectations. We are always working to diversify our vegetarian and vegan meal range, and make sure that a high quality is met, even after freezing and re-generating products, and so this will be passed onto the development team to improve our recipes.
Most importantly, we're sincerely sorry about the mix-up with the chicken dish. That absolutely should not have happened, especially since you were receiving vegetarian meals. We would love the chance to look into this further and rectify this situation - please reach out to hey@heyfresto.co.uk so we can look into this further for you.
Thank you again for your honest review,
The Hey Fresto! Team.
I think the meals are completely…
I think the meals are completely lovely, good choices, quality & taste xx great value also
28. kesäkuuta 2025
Vastaus yritykseltä Hey Fresto!
Hey!
Thank you so much for the fantastic review! We are thrilled to hear that you are enjoying our meals and we cannot wait to keep serving up more dishes for you to enjoy.
Thank you again for your support,
The Hey Fresto! Team.
Afraid the food although it was good…
Afraid the food although it was good wasn't to my taste
2. kesäkuuta 2025
Good delivery and the meals are nice
Ordered from here a few times now, I’ve found the meals to be nice and of decent quality. The delivery driver was friendly. Would be good to see some new meals in the range.
21. maaliskuuta 2025
Had my first order delivered
Had my first order delivered. I ordered the meals for 2 people. However, these are definitely not meals for 2. The quantity is more like 1.5. Which is fine when you add rice but the pasta meal you can't add additional pasta as the sauce was insufficient and the cottage pie you can't add additional mash. It sort of makes the idea of ready meals redundant when you have to add/cook extra. So unfortunately won't be ordering again.
10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hey Fresto!
Hi Helen,
Thank you for trying Hey Fresto! and for sharing your honest feedback. We’re sorry to hear that the portion sizes didn’t meet your expectations. Our meals are designed to provide a balanced serving for two, but we understand that preferences can vary.
We appreciate your insights on the pasta sauce and cottage pie, and we’ll pass this along to our team for review. If you're looking to bulk up portions, we do offer a range of side dishes that pair perfectly with our meals. Additionally, many of our customers enjoy customizing their meals by adding their own extras, such as extra veggies, rice, or protein, to suit their personal tastes and hunger levels.
We’d love the opportunity to make things right—please feel free to reach out to our customer service team at hey@heyfresto.co.uk if you'd like to chat further. We hope you’ll consider giving us another try!
Best,
The Hey Fresto! Team
Good range of tasty, easy to prepare meals
Good range of tasty, easy to prepare food and good customer service. Easy to navigate the website. The only thing stopping me giving 5* is that both orders I've made so far have been the only package on the van - meaning the driver had to drive from Birmingham area to North Yorkshire for one customer. Good service in one way, but it must really cut your profits and it makes me very uncomfortable about the eco-credentials. I want to keep ordering, but will have to think very carefully about it. Surely a courier service would be more efficient and cost-effective for you as well as being kinder to our planet.
9. helmikuuta 2025
Vastaus yritykseltä Hey Fresto!
Hi Jacky,
Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed our products.
We truly appreciate your concerns regarding sustainability in our delivery logistics. As a growing business, we’re committed to meeting customer expectations while maintaining the highest quality, which is why we handle deliveries ourselves. This ensures your order arrives in perfect condition. Additionally, our logistics team works hard to consolidate deliveries along the same route to reduce our carbon footprint.
While we understand that this process isn’t always as eco-friendly as we’d like, please know that we are constantly exploring new ways to improve and reduce our environmental impact. We’re committed to making strides toward more sustainable practices in the future.
Thank you for your understanding and support, and we hope that you place another order with us soon!
Best regards,
The Hey Fresto! Team
Low Calorie bundle is spicy
I ordered the Low Calorie Ready Meals Bundle hoping for variety but I didn't know that most of the meals are spicy and I can't eat spicy :( so I had to donate the food.
Delivery and logistics 10 out of 10 I must say.
30. tammikuuta 2025
Vastaus yritykseltä Hey Fresto!
Hello,
We’re truly sorry to hear that our Low Calorie Bundle didn’t meet your expectations. We strive to offer a variety of meals that cater to different tastes, and your feedback is invaluable in helping us improve.
For more customisation, we also have a dedicated 'Low Calorie' section on our site under the 'Ready Meal' dropdown. This allows you to handpick meals that better suit your preferences. We encourage you to explore this option and see if any items catch your eye.
If you have any further questions or would like personalised recommendations, please don’t hesitate to reach out to us at: hey@heyfresto.co.uk We’d love to help you find the perfect products.
We hope to have the opportunity to serve you again soon!
Many Thanks,
The Fresto Team.
the service is fast
the service is fast , friendly and reliable . the food is just what I need .
21. tammikuuta 2025
Vastaus yritykseltä Hey Fresto!
Thank you so much for your review! We look forward to providing more delicious meals to you in the future.
Thanks,
The Hey Fresto! Team
Great lifeline service
I order the vegetarian bundle for my daughter who isn’t able to shop and cook properly because of her health. It’s a great way for her to have good quality meals and the cost is fair. I have found ordering simple and delivery prompt with good information all along. I haven’t tried the meals myself, but I know my daughter really likes them. Great service all round.
12. tammikuuta 2025
Vastaus yritykseltä Hey Fresto!
Thank you so much for choosing Hey Fresto! We are so glad to hear that our services can accommodate you & your daughter's needs, and we look forward to providing more delicious meals for her!
Many Thanks,
The Hey Fresto! Team
Exceptional quality
We’ve ordered a couple of times now and the quality of the meals is exceptional and a good variety to choose from too to keep dinners interesting. Would highly recommend!
30. joulukuuta 2024
Vastaus yritykseltä Hey Fresto!
We are so glad to hear that you are enjoying our meals! Thank you for the lovely review.
The Hey Fresto! Team
Delicious Dish
The spinach and ricotta cannalloni was delicious, wonderfully balanced, just like home made. We all enjoyed it as a family dinner, even my 5y/o, and he’s a tricky customer!
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hey Fresto!
Thank you so much for your lovely review, it is great to hear that we are able to cater to the whole family! We hope to receive another order from you soon.
Many Thanks,
The Hey Fresto! Team.
Reliable and prompt service.
Service was delivered on time as promised. I found the food very tasty. I found if you defrost the food before cooking the prescribed tme and temp is way too high.
1. marraskuuta 2024
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