We did the Lombardy Lakes cycling tour in early September 2026 and the bike trip experience was the worst I have ever had. The eBikes and touring bikes we were provided were NOT SAFE! They were of i... Näytä lisää
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Cycling along the Canal du Midi was a delight. The path was mostly in good condition and the directions given by Headwater on the app were very clear and carried additional useful information. The hot... Näytä lisää
Yritys on vastannut
Experienced helpful staff in the UK. Due to world events our flights were changed twice but they were prompt and efficient at finding alternatives. The partner company in Italy was also excellent - we... Näytä lisää
Yritys on vastannut
We had a fantastic holiday and everything was very well organised. We were really happy with the whole experience and would definitely book with Headwater again.
Yritys on vastannut
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Since 1985, Headwater Holidays has expertly planned independent and self-guided holidays, perfect for those who love to explore breathtaking destinations at their own pace. With over 300 trips in more than 30 countries, we specialise in cycling and walking holidays, as well as canoeing, cross-country skiing, and multi-activity adventures. From scenic UK breaks to breathtaking European escapes and further afield, our holidays are designed for active travellers looking for authentic experiences. We take care of all the details—flights, transfers, luggage handling, charming local accommodation, and meticulously planned routes via our navigation app—so you can simply enjoy the journey. Whether you're cycling through vineyards, walking along coastal trails, or opting to do all on a multi-activity adventure, Headwater active holidays ensures a seamless and enriching experiential travel experience. Perfect for those who appreciate freedom with support, our trips offer the best of both worlds—independence with expert planning. Our goal is to create unforgettable experiences that perfectly align with our customers' expectations—seamlessly delivering tailor-made holidays with the ease and simplicity of an off-the-shelf getaway.
Yhteystiedot
Unit 1, CW9 5HB, Northwich, Yhdistynyt kuningaskunta
- 01606720021
- headwater@customerservices.com
- www.headwater.com
4,5
Erinomainen
186 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Walking in Stubaital Valley in Austria.
We have used Headwater for several holidays. They organize everything, transport, accomodation and suggest walks. The App is very helpful for self guided walking. They book top rate hotels so you can be assured of a great, stress free holiday.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your kind review and for travelling with us again.
We’re delighted you enjoyed the Stubaital Valley and found the app, hotels and overall experience so seamless and stress-free.
We look forward to welcoming you on another adventure soon.
Very good trip along a beautiful river …
Very good trip along a beautiful river and environment. Good bikes and excellent, smooth bike paths, clearly marked and easy to follow. Good hotels. lovely holiday.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you for taking the time to share your feedback. We’re so pleased to hear you enjoyed cycling along such a beautiful river and that the well-maintained paths made the journey easy and enjoyable.
It’s great to know the bikes and hotels met your expectations, helping to make it a smooth and relaxing holiday overall.
We’d love to welcome you back for another trip in the future.
Memorable Rhine cycling trip
This was our second trip through Headwater and once again, the booking was easy and we were kept well informed prior to departure. The travel arrangements went smoothly, hotels were of a good standard and well located to explore the towns etc on foot after the daily cycle. The navigational app was easy to use and the suggested points of interest were worth a visit.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for sharing your experience of your Rhine cycling trip. We’re delighted to hear that your second holiday with us lived up to expectations and that everything ran smoothly from booking through to travel.
It’s great to know you found the hotels well located, making it easy to explore each destination, and that the navigation app and suggested points of interest added to your overall experience. Those little discoveries along the way often make a trip even more memorable.
We really appreciate your continued trust in Headwater and hope to welcome you back for another adventure soon.
Well organised
Well organised, 4 very good hotels with excellent food. Beautiful scenery. We really enjoyed our first walking holiday.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed your first walking holiday with us and that the hotels, food, and scenery all made such a positive impression.
It’s great to know everything felt well organised – that’s exactly the experience we aim to deliver so you can relax and enjoy every step of the journey.
We hope this is the first of many walking holidays with us, and we’d love to welcome you again soon.
Great action holidays!
Well - planned holidays, with nice hotels, good agents and a great navigation app!
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your lovely feedback!
We’re delighted you enjoyed your holiday and that everything—from the planning to the app—made for a great experience.
We really appreciate you sharing this and hope to welcome you again soon!
I recommend Headwater Holidays!
I was delighted with my Headwater holiday! From my first conversation, the booking process was so smooth and easy. All my enquiries were answered knowledgeably, and information sent immediately by email. The staff are so friendly, helpful and easy to talk to. All documents arrived promtly, by email, and when my trip started, everything went really smoothly. Thoroughly recommend Headwater Holidays!
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your kind review!
We’re absolutely delighted to hear how much you enjoyed your Headwater holiday and that everything ran smoothly from your first enquiry through to your trip. It’s great to know that our team made the booking process easy and were able to support you clearly and promptly along the way.
Your lovely comments about the team being friendly and helpful really mean a lot—we’ll be sure to share this feedback with them.
Thank you again for your recommendation, and we very much hope to welcome you on another Headwater holiday soon!
Very well curated holiday
Very well curated holiday! Lovely to speak to a human in booking the trip. Use of the Headwater walking app allowed us to experience things that we wouldn't have been able to do if we had done it on our own.
Hotel was superb.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your lovely feedback!
We’re delighted you enjoyed your holiday and found booking with our team helpful. It’s great to hear the app helped you discover more along the way, and that you loved the hotel too.
We hope to welcome you on another Headwater adventure soon.
Our recent 10 day self guided cycling…
Our recent 10 day self guided cycling trip from Passau to Vienna was excellent. It was well organised with good Headwater staff contact and a well planned itinerary with good hotels. Local tour operator, bikes and app very good and local staff supportive when I left my day rucksack at a previous hotel.I would recommend this holiday.
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your wonderful review.
We’re delighted to hear that you had such an enjoyable cycling holiday from Passau to Vienna, and that everything ran smoothly for you. It’s great to know you found the itinerary well planned, the hotels to a high standard, and that both our team and our local partners were able to support you along the way.
We’re especially pleased that the team were able to assist so quickly when your rucksack was left behind — it’s those moments where good local support really makes a difference.
Thank you again for your recommendation, it means a lot to us. We hope to welcome you on another Headwater adventure very soon.
I had a wonderful one week cycling…
I had a wonderful one week cycling holiday in Mallorca. The holiday was self-guided and I found the Headwater app reliable, so that doing it alone was absolutely fine. The routes were through stunning countryside, and I'd recommend it very highly.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your lovely review. We’re delighted to hear that you had such a wonderful time cycling in Mallorca.
It’s great to know that you found the holiday enjoyable as a solo traveller, and that the Headwater app helped make your self-guided experience smooth and reliable. Mallorca really does offer some stunning scenery, and we’re so pleased you were able to make the most of the routes.
Thank you as well for your recommendation – it means a lot to us. We hope to help you plan another adventure in the future.
We have been on 3 cycling holidays now…
We have been on 3 cycling holidays now with
Headwater and are looking at booking our 4 th .All holidays have been great routes , hotels and good communication , cannot fault . Cycling is a great way to see a country away from the usual touristy places , stopping when you want at small cafes enroute . Love it .
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for taking the time to share your lovely feedback. It’s fantastic to hear that you’ve now travelled with us three times – and even better that you’re already thinking about your fourth!
We’re delighted that you’ve enjoyed the routes, hotels and communication across your trips. Cycling really is such a wonderful way to explore, and it’s great to hear how much you’ve appreciated discovering places off the usual tourist trail and stopping at those hidden café gems along the way.
We truly appreciate your continued support and look forward to helping you plan your next adventure.
Great trip through northern Italy
Fantastic trip. Very well coordinated and organised cycling trip with an interesting itinerary and great equipment. Very efficient process from booking through to every stage of the holiday
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you for sharing such a lovely review. We’re really pleased to hear you enjoyed your cycling trip through northern Italy and that everything ran smoothly from start to finish.
It’s great to know that the itinerary, equipment, and overall organisation all met your expectations, and that our team helped make the whole process feel seamless from booking through to your time away.
Thank you again for taking the time to leave your feedback – we’d love to help you plan your next adventure with Headwater soon.
The team at Headwater is professional
The team at Headwater was friendly, knowledgeable and helpful at every step. They allowed us to enjoy the travel experience instead of worrying about the details.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your kind words. We’re delighted to hear that our team was able to support you throughout your journey and make the experience feel seamless and enjoyable. Taking care of the details so you can focus on enjoying your holiday is exactly what we aim for, so it’s wonderful to know that this came through.
We really appreciate you taking the time to share your feedback and hope to welcome you on another Headwater holiday in the future.
We walked and visited some great places…
We walked and visited some great places along the Loire valley. Luggage transfers and taxi transfers were good. The hotels by and large were varied but always clean and comfortable, pleasant and helpful staff and all had a swimming pool.
Unfortunately, the restaurant was closed at the hotel in Chitenay during our holiday and we had ‘cold plate’ two nights on the run, ( there was no where else to eat, and both meals were included in the price). This was disappointing and not very appetising having walked 19km. There were other hotels in the that would have been a better place to stay.
This was our second walking holiday with Headwater and there were a couple of recurring themes.
1. The navigation app is great when it works! However, we experienced problems in a remote forest and got lost on this occasion.
2. Headwater described this holiday as a level 1 leisurely walking holiday, it wasn’t. Their local agents described it as moderate walking route which is far more accurate.
We experienced Both points 1 and 2 on a previous walking holiday with Headwater along the Algarve.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you for taking the time to share such detailed feedback, and for choosing to travel with us again.
We’re really pleased to hear that you enjoyed exploring the Loire Valley and that the luggage transfers, taxi arrangements and overall hotel standards helped your holiday run smoothly. It’s wonderful to know you were able to experience such great locations along the way.
That said, we’re very sorry to hear about the experience at the hotel in Chitenay. After a long day’s walking, we completely appreciate how important a proper evening meal is, and we will be following this up with our local partners to ensure this is addressed for future travellers.
We’re also grateful for your honest feedback regarding the navigation app and the walking grade. While the app is designed to provide clear and reliable guidance, your comments will be shared with the team as part of ongoing improvements. Likewise, feedback on grading is incredibly valuable and helps us ensure expectations are set as clearly and accurately as possible.
Thank you again for your continued trust in Headwater and for highlighting where we can improve. We hope to have the opportunity to provide you with an even smoother experience on your next trip.
Great self guided cycling holiday
Great self guided cycling holiday
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you for your lovely review.
We’re so pleased to hear you enjoyed your self-guided cycling holiday. It’s great to know everything gave you the freedom to explore whilst still feeling well supported along the way.
We hope to welcome you on another adventure soon!
Brilliant service from initial booking…
Brilliant service from initial booking to leading up to the walking holiday and throughout the walking holiday. All excellent. 10/10 very pleasant support throughout. Smooth running. Thank you to all the Headwater team.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your fantastic review.
We’re delighted to hear that you had such a positive experience from your initial booking right through to the end of your walking holiday. Providing smooth, well-supported trips is something we really pride ourselves on, so it’s wonderful to know everything ran seamlessly for you.
Your kind words about the team mean a lot, and we’ll be sure to share your feedback with everyone involved.
Thank you again for choosing Headwater, and we hope to welcome you on another holiday soon.
Excellent communication and support which is essential with this type of holiday.
Headwater Holidays are very well organized for a smooth adventure which has encouraged us to choose them time and time again. It's virtually impossible to get lost with the travel app and support is always available along the way.
Hotels have been lovely and we always experience some beautiful
scenery en route which take us off the beaten track to arrive at authentic destinations.
Most recent walking holiday in the Puglia region was a true Italian experience.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your lovely review and for choosing to travel with us again – it really does mean a lot.
We’re delighted to hear that you’ve consistently found our holidays well organised and supported, and that the app has helped make your journeys feel smooth and stress-free. It’s great to know you’ve been able to fully relax and enjoy the experience, knowing support is there whenever you need it.
We’re especially pleased that your recent walking holiday in Puglia gave you such an authentic taste of Italy. It’s one of our favourite regions too, with its beautiful scenery, charming hotels and those hidden, off-the-beaten-track routes that make each day so special.
Thank you again for your continued trust in Headwater – we look forward to helping you plan your next adventure.
Headwater Walking Holidays
Headwater Walking Holidays
We just got back from our third self guided walking holiday with Headwater and had a great time. The team do a great job of arranging everything from the flights to the transfers and it all worked well. The walking routes are interesting and a great experience with a really good app to guide you.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you for your lovely review and for travelling with Headwater again. We’re delighted to hear you had a great time and that everything from the flights and transfers to the routes and app worked well for you.
It’s always a pleasure to welcome returning guests, and we really appreciate you choosing us for your third self‑guided walking holiday. We hope we can help with the next one too.
Second walking holiday with Headwater
Second walking holiday with Headwater. Thoroughly enjoyed it. Great routes and great places to stay.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you for your review. We’re delighted you thoroughly enjoyed your second walking holiday with Headwater and loved the routes and accommodation. We hope to welcome you back again soon.
Highly recommend Headwater
I've used Exodus several times in the past, however this was my first 'self guided' holiday through their sister company, Headwater.
Headwater were excellent from start to finish. Great communication and always helpful when I called them with questions.
The Headwater App was excellent as well. Easy to use and navigate and no need for an internet connection as long as you've downloaded the app before you set off on holiday.
We will definitely be using Headwater again and are already thinking about our next 'self guided' trip.
Would highly recommend.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for taking the time to share such a lovely review and for choosing Headwater for your first self‑guided holiday. We’re really pleased to hear that everything ran smoothly from start to finish and that our team was able to support you whenever you needed us.
It’s also great to know you found the Headwater App easy to use and helpful while you were away — having clear, offline navigation can make such a difference when you’re out exploring.
We’re delighted to hear you’re already thinking about your next self‑guided trip and would love to help when the time comes. Thank you again for your recommendation and for travelling with us.
Great walking holiday and value for money
Great walking holiday. Superb organisation of transport and accommodation. Self guided walks were easy to follow and graded well to meet our ability. Real value for money- we'll definitely use Headwater again!
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Headwater Holidays
Thank you so much for your lovely review and for taking the time to share your experience. We’re really pleased to hear that you enjoyed your walking holiday and found the organisation, accommodation and route notes so clear and well suited to your ability. It’s also great to know you felt it offered real value for money. We’d be delighted to welcome you back on another Headwater holiday in the future – thank you for choosing to travel with us.
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