I had a very disappointing experience…
I had a very disappointing experience with Headlight Revolution and will not be purchasing from them again.
I ordered a product that was listed as compatible with a 2026 Jeep Wrangler. After receiving it, I found out it was not compatible with my specific trim (392), which comes with OEM LED headlights. This critical detail was not made clear on their website, and the filtering system allowed me to purchase a product that simply does not work for my vehicle.
When I reached out to customer service, instead of taking accountability for the confusion their system created, they refused to waive the 10% restocking fee and would not provide a return label. They cited their return policy rather than addressing the root issue misleading compatibility information.
For a company that claims to “do lighting better because we test,” I expected far better accuracy and customer service. If your website allows customers to purchase incompatible products, that is a failure on your end not the customer’s.
Overall, poor user experience, lack of accountability, and disappointing resolution. I would strongly recommend double-checking compatibility elsewhere before ordering from this company.
25. maaliskuuta 2026
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