I would give this Company No Stars and they should be SHUT DOWN. You order an item, 2 - 3 days delivery and you don't get your order, they are appalling. DO NOT USE THEM. I don't think they have... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I paid for a product 18 days ago, was informed that the item had been dispatched and still haven’t received the product, but have been given the opportunity to give this review. It is a perfect exampl... Näytä lisää
Bought a couple of items from HD TV Entertainment but had a wee issue with product. After a couple of emails items were returned & because still in warranty HD sent replacements. Excellent custo... Näytä lisää
Extremely poor service and no response from my emails after I returned a faulty product. I've still not received a refund and can't get an answer to when I will be refunded. This case will shortly be... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Leading UK Retailer of Phone Accessories, Wireless Tech and Home Entertainment Products
Yhteystiedot
Progress House, 396 Wilmslow Road, M20 3BN, Manchester, Yhdistynyt kuningaskunta
- info@hdtventertainment.co.uk
- www.hdtventertainment.co.uk
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Ordered item from here 28th December…
Ordered item from here 28th December 2024
Have had no delivery details and no update, no replies to emails sent either.
Bad customer experience
Item arrived, not very good quality, does not do as it says. Returned end of November now in January and still no refund, sent lots of emails but customer service very poor. Will not buy from them again or recommend!!!
Stay away from these people faulty…
Stay away from these people faulty product its been over 8 weeks no refund! Sent them countless e mails! No response
I just recieved my gamehave just received my game I ordered…
I have just received my game I ordered and I’m so pleased to receive it can’t wait to play with my grandchildren at Christmas excellent present for all the family with so many games to play thank you for the quick service the updates and a great service I received will definitely recommend to everyone merry Christmas
Waiting over 2 weeks for refund..still waiting
Received item and not as expected, so returned as advised by customer services. Parcel sent and was received by the supplier and over 2 weeks later still awaiting a refund, after emailing them and no response.
Product did not work properly
Product did not work properly. Returned it, it was signed for still waiting for my refund after two weeks. When chased they want the tracking number which has been provided but now no response or refund
Shocking company
Shocking company. No communication at all. No effort has been made on their part to contact me regarding my order.
No phone number to contact them either. Very unprofessional company
admin error - resolved
Ordered an item and now can't login as my access has been blocked.
However it appears the login issue was not our end and item has been received and looks good so far. Makes a good gift for any age.
Order NOT received
Order has been received and I can’t track it, the seller keeps saying it will arrive the next day 3weeks later still waiting
Why the negative reviews ?
No problems with company .sent an item back last Tuesday the 22/10/2024…received refund yesterday 31/10/2024…they replied to every email sent …would use again
OMG what an awful company!!
OMG what an awful company!!! First of all the games console I received was an older version, LITE, not the PRO as ordered. Despite e-mailing them (the only way you can contact them) I have still not had a reply….. Second, the console does not work correctly despite following the VERY limited instructions supplied. Again I e-mailed them and whilst I did get an initial reply the issue has not been resolved and they have stopped responding. AVOID at all costs.
Had a few problems at first with not…
Had a few problems at first with not receiving the product but once I got in contact I recieved a reply and product within days only problem some of the games won't load but apart from that I'm very happy
3 weeks and still no communication
Ordered a projector. It arrived pretty quick. It was a bit cheap so sent it back within a few days. That was 3 weeks ago. Zero communication from the company despite numerous emails. So now now I have paid for a product that I have sent back and no idea when, or if I will get my money back.
Would definitely avoid this company. 100% will not use again.
Update, just received my refund today, very poor communication. Will avoid in the future.
No item and no communication
You can tell which reviews on here are real and which are fake. My personal experience was I purchased an item and although initially got a confirmation email, I have had no correspondence since. All my emails have been ignored. No sign of item and still says processing when I log into my account. Thankfully I paid using PayPal so will be chasing it up with them for a refund. Don’t make the mistake I made. Please shop elsewhere save the hassle.
Faulty product and total lack of communication
Product came and was faulty, remote didn’t connect.
Emailed to ask about replacement and had no reply, eventually I returned the item at my expense and then a remote did come after returning item!
I have emailed several times to ask for refund but still had no outcome or replies. This has been going on for over 3 weeks now!
Absolute garbage
Absolute garbage. Box was all dented and clearly been opened before I got it maybe I'm the second owner of this piece of junk. Plugged it in and the controllers don't connect. Save yourself the hassle and stay clear of this cheap tat. Could of got better off wish.
Great customer services
Great customer service. When an item didn’t arrive, I emailed and they made sure to send it out promptly. Great service.
Poor response and refund activity
Bought a projector 20/7. Sound quality ridiculously poor. Returned at my expense for refund agreed. Failed to action despite repeated requests claiming too busy…
Resolved Thanks
Good Product
The ordering process was good and slick.
I did have to chase once as the order sat at processing for two weeks. Then went through quickly.
Product is good but did turn up with a slight scratch on the side of the watch which is a shame.
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