Hdlondonart Arvostelua 

229
•
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I'm not a art connoisseur but must say my wife chose the pice we ordered and even to me it's outstanding. So i can't talk in depth and intellectually about the print but overall the experience with HD... Näytä lisää

Saanut 5/5 tähteä

Love the Rome set - website does not do the artwork justice. Stunning set. Delivered within a couple of days, sadly one of the frames was slightly damaged but the sales customer service team was exce... Näytä lisää

Saanut 5/5 tähteä

Ordered my first set of three prints from this company ( Geneva), they arrived promptly, well packaged nd I must say how beautiful they are, love them so much. The quality is excellent and I love th... Näytä lisää

Saanut 5/5 tähteä

Purchased Dusk Ember set of 2 pictures. Product as described with black frame. Looks beautiful in my living room. Went with HD London Art as they had the 75x75cm sizing. Product was carefully packaged... Näytä lisää


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

229 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 64 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(229)

97 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I absolutely love my canvas pictures…

I absolutely love my canvas pictures they have made my living look so much better and thank you Hdlondonart for great a service and delivery. I highly recommend this company to anyone, very professional in every way.

29. tammikuuta 2025
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

I’m absolutely obsessed with my…

I’m absolutely obsessed with my canvases, they have really transformed my room! They came so well packaged too - would definitely recommend!

28. tammikuuta 2025
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

set of canvas

I recently received a set of canvas and I couldn’t be happier. The craftsmanship and attention to detail are evident, giving the piece a premium feel. The canvas has completely transformed the space, adding a touch of elegance and charm. Thank you, I recommend them to anyone looking to enhance their home decor!

22. tammikuuta 2025
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

Beautiful Artwork@affordable prices!

I highly recommend Hdlondonart They have a wide range of different type of artwork to cater to different audiences! If you're looking for unique and beautiful artwork, you should definitely check them out!Their customer service is also top-Notch!

22. tammikuuta 2025
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

The most beautiful framed canvas

Recently received my absolutely beautiful framed canvas and it arrived quickly and packaged amazingly! Lovely friendly team and the most gorgeous products. I will most definitely be ordering from hdlondonart again and I highly recommend them!

22. tammikuuta 2025
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

Beautiful Art, great frames and fast delivery

The delivery took four days after ordering on a weekend, but it was absolutely worth the wait. The pieces look stunning on our wall, and we've already started browsing for our next set. I’d definitely recommend this site to a friend.

14. joulukuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

Gorgeous prints

The delivery took 5 days, which is completely understandable given the busy Christmas period. Throughout the process, I was kept updated with frequent communication, which made me feel valued as a customer.

6. tammikuuta 2025
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

I was very happy with my purchase

I was very happy with my purchase. I was worried about the colours not being the same as online but it was a perfect match. There’s very minor damage on frame corners but nothing major that couldn’t be fixed.
The quality is very good and I would purchase from HD London Art again

17. joulukuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Saanut 5/5 tähteä

BEAUTIFUL ABSTRACT PRINTS

Ordered two abstract sea prints as a finishing touch to my Hampton/Maine themed lounge after many months of trawling the Internet. The size and quality looked just right.
The order was placed with Hdlondonart on 10th December with guaranteed delivery before Christmas, however with no further contact re my order I contacted Hdlondonart by e-mail 10days later and I was assured by the company my order was with the delivery company. On tracking I could see my consignment was with the delivery company in Glasgow on
Sat 21st December with no further movement over the weekend. I was concerned as I was due to be away on 24th Dec and didn't want my consignment left at my door and open to the weather over Christmas. I e-mailed Hdlondonart again and received a kind reply from Alistair, Director to confirm my delivery would be with me by Mon 23rd, also received a text message from delivery company on 23rd Dec to inform consignment was out for delivery. Delivery made as text by early afternoon.
I am absolutely delighted with the abstract calm sea prints in a wooden white frame - good quality and they are just PERFECT
Thank you Alistair, Hdlondonart for keeping in touch with me during the worrying delivery process.

23. joulukuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Many thanks for the positive review. Glad you enjoyed the final product - hope to see you back at HD London Art soon!

Kind regards,
Alistair - Director

Saanut 1/5 tähteä

Awful all round - avoid

Product not delivered in specified time frame. Had to resort to instagram messaging to get a response. They made excuses about it being busy over Christmas (despite ordering before this). Still no update was given as to when I would receive my order. Chased again, was offered a refund. Didn’t want a refund wanted the products I’d paid for. Heard nothing and then was ignored again until I messaged the MD directly (in the hope I’d get some help from someone in charge) he proceeded to say it was strange and personal that I’d contacted him directly. Accepted a full refund offer in the end as couldn’t be dealing with the terrible service and attitude much longer.

MD Alistair proceeded to send me stats on their success and how they meet their delivery slots 99% of the time, how they have had 10,000 customers in 4 years Didn’t ask for any of this info , nor do I care. I just wanted the products I’d paid for and to be treated with some customer service but it would appear a huge ego is in the way of that unfortunately.

Edit - after reading the response.

I have the screenshots of the one message I sent to your ‘hidden’ instagram (not a thing by the way). It stated- ‘ Hey. I think I’m messaging the right person. I’m waiting for my order from HD London Art and nobody is coming back to me. I ordered on the 17th December the order number is 5005. Please can you help me? Thanks’

The ONLY reason I reached out to you was because I was being ignored on the other page. Hence why when you tried to turn it into me being creepy I replied saying get over yourself. (With a clown emoji admittedly as it seemed fitting to the whole situation and attitude). It doesn’t take a genius to research the company and find out who is in charge, and that’s what I did as my last resort in the hope that the person in charge would be helpful and help escalate the situation. Couldn’t have been more wrong. I also never told you to shut your business down. Ever. (Again, I’ve got the screenshots).

The way you treat your customers is disgraceful. Imagine saying someone is not a nice person on a trust pilot review - doesn’t make you look good at all.

In addition to all the above, the issue at hand was that you didn’t meet your stated delivery times. It’s 2 weeks on and the parcel hadn’t even been posted. So it’s nothing to do with me not receiving it for Christmas , it’s to do with me not receiving it at all.

This will be the last I give you any response.

2. tammikuuta 2025
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi Erin,

We hold our hands up & take full responsibility on our part that your order wasn't going to be delivered in time for Christmas. I apologise for the stress caused. We also were in full communication regarding this

As stated by yourself above, despite offering a full refund to you on a number of occasions (as we didn't meet the delivery time desired) you declined this & wanted the goods paid for.

I again offered a full refund on the 30th December as your order still wasn't dispatched. Then I was off over New Years Eve and New Years Day.

On the 2nd January you then sent messages to my personal, private, hidden Instagram account which I found a little intrusive and unnecessary seeing as I had been in communication with you via our business account.

On top of this you then called me a clown, stating I need to get over myself and close my business down. Not a nice person evidently!

Kind regards,
Alistair




Saanut 1/5 tähteä

Fraudulent company

Fraudulent company.
Took my money but have not sent anything and are not replying to any emails.
Stay well away!

23. joulukuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hello - we are not a fraudulent company sorry you feel this way.

Our staff have been off for a few days over Xmas / New years hence the delay in reply. All emails will be responded to by 6pm tomorrow. Please email me directly at alistair@hdlondonart.com and I can let you know an expected delivery date?

Kind regards,
Alistair - Director

Saanut 1/5 tähteä

Had the completely wrong product sent…

Had the wrong product sent to me,

Thank you for your response. To confirm I still haven’t been given any tracking for the correct product you are claiming to send and it hasn’t arrived on the dates you said. This is my reasoning for losing faith along with the delayed responses. When you say you are going to send something I suggest you provide tracking. You committed to getting the correct product to me by yesterday/today but it still hasn’t arrived.

There have been no lies. I am a month on without the correct product that cost over £220. If I could have the correct product and a new date of when it will arrive and on that date the product does arrive then this will be resolved.

4. joulukuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi Sarah Gulliver,

We have been in touch via DM but getting no response?

Thanks,
Alistair - Director

Saanut 5/5 tähteä

Highly recommend HD London Art

Really pleased with our prints. They are a stunning addition to our home. Excellent customer service from HD London Art. Items arrived well packaged and they are of high quality yet very reasonably priced. Highly recommend.

22. marraskuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi Nicky - many thanks for the positive review. Hope to see you back at HD London Art soon!

Thanks,
Alistair, Director

Saanut 5/5 tähteä

Quality prints and frames

Quality prints and frames. They look amazing on my wall and worth every penny. Service was prompt and products well packaged. Would buy again.

10. lokakuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi Maah - many thanks for the positive review. Hope to see you back at HD London Art soon!

Thanks,
Alistair, Director

Saanut 5/5 tähteä

Framed artwork

Very pleased with my recent purchase.
High quality, well packed and arrived quickly.
Would highly recommend

7. marraskuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi, many thanks for the positive review. Hope to see you back at HD London Art soon!

Thanks,
Alistair, Director

Saanut 5/5 tähteä

Good quality prints and customer support

Ordered a set of 3 blue grey cloud prints and ordered on HDlondon art site. I was a bit apprehensive ordering after reading a few negative comments but ordered anyway.
I had to contact customer support as I did not hear an get a tracking for my delivery and got a quick response as there was a slight delay from the warehouse.
Print were delivered as the customer support suggested and of good quality.

Will be looking at purchasing a few more for my hime.

30. lokakuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi,- many thanks for the positive review. Hope to see you back at HD London Art soon!

Thanks,
Alistair, Director

Saanut 5/5 tähteä

Bought from HD London last month and…

Bought from HD London last month and over the moon with my order! The quality of the prints is amazing and the customer service & shipping is second to none!

If you are on the fence wether to purchase from HD London I would strongly advise you go with these guys.

Thanks again for the art!

28. lokakuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi Tom- many thanks for the positive review. Hope to see you back at HD London Art soon!

Thanks,
Alistair, Director

Saanut 5/5 tähteä

Outstanding customer service

I brought from this company for 1st time and had a problem that was a error with my order, but was fixed straight away........
Customer service is extremely good and honestly amazing.

Don't think twice bout ordering from this company cause if there is a problem it's fixed straight away and it's Sunday :)

20. lokakuuta 2024
Oma-aloitteinen arvostelu
Hdlondonart-logo

Vastaus yritykseltä Hdlondonart

Hi Fiona, - many thanks for the positive review. Hope to see you back at HD London Art soon!

Thanks,
Alistair, Director

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