Hardsoft have been fantastic. They are so helpful and have made my life easier on many occasions. Shaun in particular has been amazing, helping me with a damaged device and responding like lightening.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Hardsoft have been fantastic. They are so helpful and have made my life easier on many occasions. Shaun in particular has been amazing, helping me with a damaged device and responding like lightening.... Näytä lisää
Yritys on vastannut
Another great service from Hardsoft The start of the school term is always super busy, Shaun Was very helpful as always
Yritys on vastannut
Been leasing with Hardsoft for several years now, and have been very happy with the service. Thouroughly enjoying my Dell XPS 16 but recently had an issue with the charger, raised my issue with them a... Näytä lisää
Yritys on vastannut
Beat my expectations in all aspects. Millie Norris was extremely helpful in solving my issues. I wasn’t expecting it to be solved so promptly and effectively. Very grateful to Millie’s solution orient... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
The Old Barn, CM21 9AE, Sawbridgeworth, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Danielle provided excellent customer service throughout the whole process.

Vastaus yritykseltä HardSoft - Devices for Teams
I had a great customer experience with HardSoft. Danielle was very helpful and reply quickly to any of our questions. Our problem was fixed quickly and the process went smoothly.

Vastaus yritykseltä HardSoft - Devices for Teams
Fantastic experience with HardSoft - dealt with my broken laptop and got me back up in running quickly with no fuss or delay. A1 service!

Vastaus yritykseltä HardSoft - Devices for Teams
I recently had to send my MacBook Air in for repair and the whole process was handled brilliantly from start to finish. Michelle from the Customer Care Team was fantastic — friendly, clear, and proactive throughout. She kept me updated at every step, arranged a loan laptop quickly so there was no downtime for our business, and made sure everything was collected and returned smoothly.
It’s rare to find customer service that’s this professional and genuinely helpful these days — nothing ever felt like a hassle. I’m very happy with the support I received and wouldn’t hesitate to recommend HardSoft to anyone looking for a reliable and customer-focused IT partner.
Thanks again to Michelle and the team for making the whole process completely stress-free!

Vastaus yritykseltä HardSoft - Devices for Teams
Hardsoft were very quick to act on the request and have delivered. The constant update was extremely helpful so that i was able to feedback to management. A very big thank you to Rick and Michelle

Vastaus yritykseltä HardSoft - Devices for Teams
Always great service
Danielle Parker is who we have been dealing with at our company and has always been wonderfully responsive to any issues or concerns we may have. We have had a few issues in the past with the rise in phone stealing etc in London and she has always been on hand to provide accurate and timely problem solving to make sure that our staff can continue to operate

Vastaus yritykseltä HardSoft - Devices for Teams
Speedy and quick response from Michelle in customer care on a complex ticket!

Vastaus yritykseltä HardSoft - Devices for Teams
very quick replacement after work laptop broke, well organised and timely

Vastaus yritykseltä HardSoft - Devices for Teams

Vastaus yritykseltä HardSoft - Devices for Teams
Great service as ever from the team at HardSoft

Vastaus yritykseltä HardSoft - Devices for Teams
Excellent service from start to finish! Michelle and her team repaired a faulty device incredibly quickly. The whole process, from pick-up to drop-off, was smooth and hassle-free. Really impressed by their efficiency and communication throughout. Thank you for the excellent support!

Vastaus yritykseltä HardSoft - Devices for Teams
Michelle was very patient and communicative, she kept me updated and answered all my questions. And my issue was resolved really quickly!

Vastaus yritykseltä HardSoft - Devices for Teams
The HardSoft team was incredibly helpful, attentive, and proactive throughout the process. Their quick responses and support ensured my MacBook was up and running smoothly. A huge thank-you to Michelle and Scott for their outstanding assistance!

Vastaus yritykseltä HardSoft - Devices for Teams
I’d like to extend my sincere appreciation to Michelle for her exceptional support. She handled my situation with great thoughtfulness and kindness, ensuring that every detail was addressed promptly and professionally. Throughout the process, Michelle demonstrated remarkable focus and follow-through - keeping her eye on the ball and ensuring that my concerns were resolved efficiently. Thank you!!

Vastaus yritykseltä HardSoft - Devices for Teams
Clear communication, easy to work with and devices delivered in a timely manner. The team seem to offer a personal touch to the way they do business rather than being robotic and automated.

Vastaus yritykseltä HardSoft - Devices for Teams
Michelle was very helpful! Walked me through everything start to finish and all was well. Thank s guys

Vastaus yritykseltä HardSoft - Devices for Teams

Vastaus yritykseltä HardSoft - Devices for Teams
Great communication and speedy turn around with my new equipment, thank you!

Vastaus yritykseltä HardSoft - Devices for Teams
Had some issues with a laptop that was misplaced on the way back to Hardsoft. Michelle kept us fully informed, and rectified the situation extremely quickly. Thoroughly recommend. We have been using Hardsoft for years, and have always had an A+ experience.

Vastaus yritykseltä HardSoft - Devices for Teams
Really good response time, excellent customer care.

Vastaus yritykseltä HardSoft - Devices for Teams
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.