A family member gifted me and my husband $200 to our favorite restaurant. The literal day after we received it, the spot closed down. We asked Gyft if we could use that credit towards somewhere else—... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Absolutely horrible customer service, uneducated about their own policies, and unable to even form coherent sentences. Took a “payment” from me for a Gift Card I never received or consented to pa... Näytä lisää
If you have any problems, don't expect any candid responses from customer service agents. You can ask a question, get a canned response, ask for further clarification, and get literally the same res... Näytä lisää
Horrible customer service. For some reason they denied my purchase and then proceeded to hold funds for a month. They say they release them after seven days, but they do not. Their customer service re... Näytä lisää
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
As a start up they are probably ran by …
As a start up they are probably ran by the worst people possible. Customer service is horrible -- when there was a promotion, they insisted that I did NOT apply the promo code and hence cannot honor the sale. Guess they'll be losing customers from the start.

Vastaus yritykseltä Gyft
brought a amazon gift card said could …
brought a amazon gift card said could take up to 3 hpurs its beena lmost 5 hours and still havnt got.. if dont get soon iama file a claim with the Better Business Bureau

Vastaus yritykseltä Gyft
Glad to see that they're getting the …
Glad to see that they're getting the negative publicity they deserve here. They marked my transaction "Pending", but gave me no indication why.
When I emailed support I just got a template email response saying "We do not have the specific details on why your order did not process and that is for your privacy and security." and when I called support they repeated the same talking point like a mindless, heartless robot.
Well thank you Gyft for not providing your service and not giving me a clue as to why... all for my benefit apparently. I'm just a normal person, at one time a potential customer who was eager to give you guys repeat business, but instead I'm now super motivated to vent my frustration in as public a forum as I can get my keys on. As a customer, I don't want YOUR concept of a benefit, I want MINE!

Vastaus yritykseltä Gyft
If there was a lower score than one I …
If there was a lower score than one I would use it. I was on vacation in Colorado and Best Buy inadvertently canceled an order for $1700 that I made with $525 worth of GYFT virtual gift certificates.
I needed the number's from the Virtual GYFT certificates again in order to rebuy the cancelled order from Best Buy. When I tried to contact customer service through their toll free line I waited 45 minutes on the phone at the store in Colorado just to have someone answer said hello then immediately hung up on me. So I'm trying to keep my Cool through the second and yes a third call was was placed. 4.5 hours at the store in Colorado (did I say I live in NY) because GYFT left me at the curb !!! So the moral to the story NEVER do business that has that BAD a customer service record online
ALWAY check the ratings to see how their rated !! (and to think I've bought over $6000. in GYFT cards in the past. BUT NO MORE
(Yes in Colorado but this was a Mother's Day gift for delivery the friday before so I had no Choice & my wife found out also which was awful.)

Vastaus yritykseltä Gyft
your typical classless pompous …
your typical classless pompous condescending bayarea losers
Gift.com is a complete scam...They …
Gift.com is a complete scam...They never even let you use any promotional codes distributed by them itself. Whenever you try to use it, it will give u an error! There is not a single person to answer your calls.
Beware of this gift card website! They are horrible!!!

Vastaus yritykseltä Gyft
Customer service is lazy!!! They sent me scripted responses what a joke!
I have purchased plenty of gyft cards with no problems, and all of a sudden my orders keep getting put on hold and canceled so i emailed support and this is the response they gave me We apologize for the trouble checking out. We do not have the specific details on why your order did not process, and that is for your privacy and security. You can refer to our Help Center for possible reasons on why your order did not go through. Please click here to visit our Help Center.
If you would like to try your purchase again, please try the following:
• Adding a mobile number to your account
• Trying purchasing the gift card with a different payment method
• Turning off any ad blocking software
• Slowing down your purchases
• Waiting 24 hours and try your purchase again
This is pathetic! How does this company stay in business treating its customers like this???
Unbelievably useless
My son in law emailed me a Gyft certificate for a local restaurant. I followed the directions, downloaded the Gyft App and Gyft couldn't recognize the certificate nor order number. After 1 day of trying to get the app to work I received the message "sorry, that number isn't valid".
I emailed customer service and provided them with the actual certificate with complete information. I have had 3 emails asking for more info and It seems like they are trying to blow me off. The restaurant doesn't appear on the Gyft app.
Last night I went to the restaurant, spoke with the owner and he allowed me the $100 value to use for our dinner.
STOLE $75 FROM ME!!!
I had $150 gyft card or egift card whatever you want to call it and I used it twice no problem I had $75 left
I tried to open my app to use the remainder and it shows my wallet is empty? I open my email showing my purchase and it says this is no longer available!?! There is no history no nothing showing any history it ever existed and HORRIBLE CUSTOMER SERVICE THEY REPLY WITH BULLSHxT THAT TJEY WILL CONTACT YOU SHORTLY....THEY ARE A FxCKING SCAM I CAN'T GET A HOLD OF THEM TO FIND OUT What the hxll IS GOING ON!!!!!
Gyft steals money
There are alternatives to buy gift cards with bitcoin and paypal credit. Customer service is unresponsive.
Scammers and no customer service number
They took 150 dollars from me illegally. 75$ a day for two days and guess what u can't get ahold of them for anything! Once they have your info your done I had to close my bank account and open fraud claims on them! DO NOT EVER USE THIS PIECE OF crap COMPANY! AND IF YOU MUST GO BUY A VISA GIFT CARD WITH THE AMOUNT YOU WANT TO SPEND.
If I could give ZERO stars I would - rip-off, terrible customer service!
If I could give ZERO stars I would. My company (a VERY large, nationwide company) has a reward system in which people can award you "points" by going above & beyond in your job function. They have partnered with Gyft as a way of redeeming on-line gift cards. Excitedly, I had been saving my points and cashed them in for $450 worth of Delta Airlines Gift Cards that were to be redeemed through Gyft. When I set up the account adn tried to open the gift cards, I keep getting an error message "This gift card is no longer available, please contact support for further information (PD03)". I've been calling leaving voicemails everyday, I've submitted Help requests on-line, and all I'm getting is the run-around when they do respond (which has only been 2x). These gift cards were so my husband and I could fly to Florida for our daughter's college graduation. So disgusted with this company!
Scam
I had never heard of Gyft before. I noticed 5 charges of $100 on my PayPal for Gyft cards. I went to the Gyft website, signed up for an account with the same email they charged to. My 5 orders were on there. I submitted a complaint and demanded a refund using the Gyft customer support form. Instead of replying, they have since deleted my account with no reasoning one way or the other, and have not refunded my money.
The Worst
I received a 100$ gift card for my Bday for Whole Foods. I was excited to use it and found out that Whole Foods no longer accepts digital gift cards. So my gift card is worthless and their customer service is about a JOKKKKKE! The whole thing is a JOKE. For as many people they have screwed over i hope all the stolen money gets shoved up their A**! Ive tried contacting them for WEEKS and they give you the RUN AROUND! Ridiculous and disappointing ! IT sucks when they take your only Bday present and screw you over . DONT USE THIS COMPANY ITS WELL KNOWN FOR BEING a piece of S***! Especially do not purchase WHOLE FOODS Gift Cards they shouldn't even be selling them but they do because who's the wiser right? EFFFF THIS COMPANY!
Rip off
Somehow I ended up with the account from Gyft and I never heard of them. I had however been buying from a company named Wish, which I believe is somehow connected. Luckily they charged my PayPal account and once I informed them the charges were fraud, the charges were dropped and I received an apologetic reply from Gyft. I asked to be removed from their servers and delete any account I supposedly had. Quit dealing with Wish as well and have no other problems!
Terrible company
Obviously this company is not in the business of making money. I have tried and tried to buy several gift cards from them and only managed to buy two by some miracle. Now they won't let me buy anymore. It is absolutely ridiculous. Do not try to buy from this company.
Customer Service Sucks
I have never heard of this company before but for some weird reason i have an account. i was being charged for gift cards i wasnt even purchasing and when contacted to fix this issue i haven't received no response.
I HATE COMPANIES WHO ADVERTISE THEIR LIES SO WELL
TRUTH IS THIS COMPANY NEEDS TO ADVISE THAT INSTANT E-CARDS ARE NOT INSTANT & THE ONLY ECARD THAT IS IS THEIR OWN. 5 FRIENDS OF MINE & I, TESTED IT OUT. 3 OF US ORDERED OTHER MERCHANT ECARDS ADVERTISED AS INSTANT & THA OTHER 3 ORDERED THE INSTANT GYFT ECARDS... EACH ONE WHO ORDERED THE OTHER MERCHANT CARDS GOT THE SAME RESPONSE STATING OUR ORDERS CLDNT BE INSTANT AND WOULD TAKE UP TO 24HRS DUE TO OUR PAYMENTS NEEDING VERIFICATION. THE OTHER 3 GOT THEIR INSTANT GYFT CARDS & NOT ONLY ARE THE OTHER 3 ORDERS STILL PENDING THA NEXT DAY, GYFT HAS RECEIVED THEIR PAYMENTS AND THEY WERE RECEIVED LESS THAN AN HOUR AFTER EACH ORDER WAD PLACED. THEY DONT ANSWER THEIR PHONE LINE & THEY REPS VIA EMAIL DONT HAVE ANSWERS AND JUST REPLY ACKNOWLEDGING UR EMAIL AND UR THERE LEFT WAITING TIL GYFT DECIDES TO RELEASE UR GIFT CARDS. DONT ORDER HERE UR BETTER OFF PAYING OUT THE XTRA IT MAY COST U DIRECTLY FROM THE MERCHANT. GYFT IS A FRAUD!
Incredibly bad customer service.
If you have any problems, don't expect any candid responses from customer service agents. You can ask a question, get a canned response, ask for further clarification, and get literally the same response as before.
If you ask them why codes take up to 24hrs for "processing" when bought with Paypal funds, they will not give you an answer.
They will, however, quickly help you close your account, strangely enough.
Waste of time
They suspended my account 3 times for no reason. Now they decline every single card I try to buy. Every time I email them, I get a stock response, even replying in the same thread of emails. The person I must have been assigned to clearly has a rote script to adhere to, and they do not deviate.
Don't bother wasting your time with them. It is nothing but frustration.
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