Groundology Arvostelua 

I placed an order but they sent me the wrong product. How hard can it be? Anyway, I can't be bothered to return the item and I will never buy from Groundology again.

Great customer service, above and beyond. We had questions after receiving and they responded straight away.

Vraiment très content. Le service client est très réactif et compréhensif. Expédition rapide. Vraiment très sérieux. Je recommande !

I bought many grounding mats, for my feet and for my desktop to have my hands on it when playing or just sitting at my desk. Also bought the bed sheet and they are all worth it. You feel more, you feel better, sleep better, get less sick. Even my younger sister who gets sick often has now become very less sick according to my mother after i bought them also bed sheet. I have bought any products from this company and will keep doing it for as long as they stand.

Knowledgeable team. They responded precisely, honestly and quickly to my questions.

Helpful and responsive support, very good products. I am suggesting them to my clients.

Hola. Acabo de recibir mi compra. Esta es la cuarta o quinta vez que compro en Groundology y quisiera destacar varios aspectos:
- Los productos son de muy buena calidad y sencillos de usar.
- Cuando he tenido alguna duda me la resuelven enseguida y con gran amabilidad. Son personas muy competentes.
- En 2 ocasiones se me ha retrasado un poco el pedido en la aduana y siempre desde Groundology han ayudado a agilizar para que el pedido me llegue lo antes posible.
- Se lo he recomendado a otros amigos que también han comprado y están satisfechos.
- Lo compré por un problema de salud crónico y me ha ayudado a que los síntomas sean menos molestos.
Muchas gracias
Un saludo

I was not forgotten by the Groundology Team! As I thought my first package was lost (because I didn't receive it), I've bought the products again, because they're sooo great!!
But at the end, the first products have gone back to UK/Groundology. And they returned my money back so fast!
Since the beginning, the costumer service was so amazing!
I'm so very happy and thankful for the experience!

I recently purchased 5 grounding mats from Groundology. They arrived within a few days and all correspondence with Bigi was answered straight away. Yesterday I had another query which again was answered within a day with links for further information. I cannot fault the help I’ve received, I will definitely continue buying from them and recommend their products, informative website and customer service to all.

I bought two products (standard kit North America) and received two testers for North America which I did not order (price of each tester: €11.69). Customer service
tells me it says so on their website, but I can't see anything. On the website you can clearly see that the tester is offered as an accessory. The photo of the kit on the site is therefore completely misleading and does not correspond to the product sold, as it shows an earth connection plug and not a tester.
I've been offered the chance to return the testers but I'm not going to because I don't have the time to waste on that and, above all, because it's going to cost me more than the testers themselves. They'll go straight into the bin.

Anything I’ve ordered from this company is great quality and is shipped straight away. Would highly recommended

The original and the best! Fabulous products and fantastic customer service- I can’t recommend highly enough- I wouldn’t be without my groundology pillowcase, and grounding mats- I sleep better, I feel better… I love them! X

Fantastic service. Prompt response to query and immediate agreement to replace defective part.

Had one of their grounding mats for 4 years. Only recently got a testing device that proved it had a fault. They replaced it with a new one without a quibble. Customer service like this is exceptionally rare.

im in cambodia, and ordered twice from gorundology. the first was delivered- the second got "held up" (pilfered, ignored or trashed) by the trusty customs here. but groundology sent a duplicae order, no questions asked, and that made it through.

good hero work, team!
im

Excellent customer service. Bigi at Groundology quickly sorted my query to my 100% satisfaction. Super company. I love their earthing products - life changing! - and I love their customer service even more! A very happy returning customer.

Amazing- must have

As soon as we start using, we saw difference. Also, working being under stress, my whoop detected no stress while I was grounding, and without stress level was always high/medium. Highly recommended, will buy another one. Also communication with company was smooth and easy. Thank you for all assistance.

Excellent service very knowledgeable company and customer assistance.Top quality customer experience above and beyond what you get from other companies nowadays .They don’t see you as just an order you feel valued especially nowadays since covid .where most shops and people are just rude.

Excellent company

j'ai eu un problème de livraison et mon colis n'est pas arrivé mais Groundology a été très réactif et m'a renvoyé les produits de ma commande en un temps record.

Excellent high quality products and the best customer service, thank you very much Groundology