Having being buying the bars for the best part of 6months and really enjoying the taste I’ve now found they’ve changed the recipe. En***ification begins. Comparing the wrappers the new... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve been really impressed with the quality of Grenade protein bars. They genuinely taste great compared to many other protein snacks I’ve tried, and they’ve helped me consistently hit my daily prot... Näytä lisää
Yritys on vastannut
Great service, speedy delivery times, tasty products AND rewards for eating them!! I have used their online ordering, etc and that's my experience - it really is THAT good :) This is from someone w... Näytä lisää
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Got a good amount of bars and shakes pretty cheap and a load of gifts like a welcome gift, some free creatine for spending £60 and free delivery. Can't complain really, a lot cheaper than I could've b... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Grenade
Yrityksen kirjoittama
Founded in 2010 by Alan and Juliet Barratt, Grenade’s mission was simple: to create an iconic weight-management product and become THE brand within Sports Nutrition.
Grenade’s first product was so effective, a friend described it as explosive, “like a grenade”. This product became Thermo Detonator and the brand name, Grenade, was born.
Today, Grenade is available in over 80 countries, with a multi award-winning product range, including our best-selling Protein Bars and cutting-edge sports nutrition, we have you covered. GRENADE HOMEPAGE BEST SELLERS PROTEIN BARS SPORTS NUTRITION GRENADE OREO
Grenade’s first product was so effective, a friend described it as explosive, “like a grenade”. This product became Thermo Detonator and the brand name, Grenade, was born.
Today, Grenade is available in over 80 countries, with a multi award-winning product range, including our best-selling Protein Bars and cutting-edge sports nutrition, we have you covered. GRENADE HOMEPAGE BEST SELLERS PROTEIN BARS SPORTS NUTRITION GRENADE OREO
Grenade
Yrityksen kirjoittama
- Subscribe to our emails for 20% off your first order!
- Free delivery on all orders over £40 with next working day delivery!
- Earn loyalty points with every order you make!
Free Next-Day Shipping Available 🚚
On all orders £40+
Enjoy express next working day shipping on all orders £40+
Yhteystiedot
Grenade HQ, Bournville Place, Bournville Lane, B30 2HP, Birmingham, Yhdistynyt kuningaskunta
- info@grenade.com
- www.grenade.com
4,2
Hyvä
12 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Heat damaged inedible bars (3 boxes worth!)
I ordered 3 boxes of the Oreo protein bars that were in the outlet sale, and ALL of the bars are inedible as they are heat damaged. Every bar is disgusting , crusty, white dusty stuff and deformed.
I contacted Grenade and sent photographs, and was told to send photographs! So, I did again and heard nothing more. I then chased it up a few days later, and received a feedback form asking how well they did resolving the matter.
They haven't resolved it. I've asked for a refund and advice on how to send back the the inedible bars, but heard no more.
I'm very disappointed and would just like my money back.
I also had problems in the past with the points system, as I have a few thousand, and activated them to use for a discount, but realised I hadn't spent enough, so was unable to apply them. I lost the points, as Grenade won't reinstate them once activated, even if you don't use them. I also had to ask for my free gift last time as it was missing, although they did resolve it satisfactorily in the end.
I hope I don't have to keep escalating this, as this is really poor service. I'm stuck with all these bars I cannot eat and out of pocket to the tune of £40.
I am keen to know if anyone else has had faulty inedible bars recently...
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grenade
We appreciate you taking the time to share your experience. We are sorry to hear about the condition of your order and the issues you've faced with our service and points system. We'll investigate the matter regarding the bars and address the communication issues you encountered. Your feedback is valuable as we continuously improve our processes.
Grenade
Tasty product with super efficient…
Tasty product with super efficient customer service.
22. huhtikuuta 2026
Vastaus yritykseltä Grenade
We're happy to hear you think our product is tasty and that you experienced super efficient customer service! We appreciate the positive feedback.
Grenade
Appalling customer service
Loyalty points thing is a scam. It’s a shame as I’ve been a very loyal customer for years. I recently had a problem with my order (they must have sent me someone else’s) and they completely ignored me for over a week. I was only able to get their attention by causing a scene on social media. They then responded rudely and didn’t offer a solution. Had to open a fraud dispute with the my bank and they luckily refunded me.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grenade
We're sorry to hear about the issues you experienced with your order and our loyalty program. We apologise for the delayed response. Your feedback is valuable, and we'll investigate these concerns to improve our service.
Grenade
Vastaus yritykseltä Grenade
We're so happy that you found ordering easy and appreciated the delivery choices. We appreciate you sharing.
Grenade
Vastaus yritykseltä Grenade
We're happy you received speedy service at an affordable price. We appreciate you taking the time to share your experience with us.
Grenade
What happened to free gift ?
21. huhtikuuta 2026
Vastaus yritykseltä Grenade
We regret that the gift was not included and will investigate the issue to prevent this from recurring in the future.
Grenade
Vastaus yritykseltä Grenade
We're so happy you received our top quality product delivered quickly. We appreciate your positive feedback as usual!
Grenade
Love grenade products good quality so…
Love grenade products good quality so tasty. Always quick delivery.
6. huhtikuuta 2026
Vastaus yritykseltä Grenade
We're happy to hear you love our tasty, good quality products and that you always receive quick delivery! We appreciate your positive feedback.
Grenade
Vastaus yritykseltä Grenade
We're happy to hear that you had a positive experience with our fast delivery and quality products. Thank you for your feedback!
Grenade
I couldn't use my points
I couldn't use my points , it wouldn't apply the discount
17. huhtikuuta 2026
Vastaus yritykseltä Grenade
We're sorry to hear you had trouble using your points. Please email info@grenade.com and a member of our team will look into this for you.
Grenade
Protein in the go
I chose Grenade bars because I am struggling to eat, so I am losing a lot of weight, at least Grenade bars you just throw in your bag and go.
(Protein on the go)
21. huhtikuuta 2026
Vastaus yritykseltä Grenade
We appreciate you taking the time to share your experience. We're happy to hear that our bars are a convenient option for you during this challenging time. We hope they continue to help you.
Grenade
Love these bars
20. huhtikuuta 2026
Vastaus yritykseltä Grenade
Thank you for your positive review - We appreciate it!
Great service and delivery
Easy to order, next day delivery was offered for free and delivered as promised and correct.
Not much more you can ask for.
21. huhtikuuta 2026
Vastaus yritykseltä Grenade
We're happy to hear that the ordering process was easy, and your delivery arrived as promised. Thank you for your positive feedback; we appreciate it!
Grenade
Great product
Great range, super quick next day delivery and got on a good sale price with an extra box thrown in free, very happy with the service.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grenade
We're happy you appreciate our range and fast delivery. It's great you got a good sale price and a free box! Thanks for your positive feedback; we value it.
Grenade
Great product fast delivery last time…
Great product fast delivery last time ordered at 7pm delivered next day amazing!
20. huhtikuuta 2026
Vastaus yritykseltä Grenade
We're happy to hear that you received your order so quickly! Thank you for your positive feedback; we appreciate you taking the time to share.
Grenade
I love the product and was very happy…
I love the product and was very happy with my last order it was delivered fast and with updates to let me not when it was arriving.
20. huhtikuuta 2026
Vastaus yritykseltä Grenade
We're happy to hear that you love the product! We appreciate your positive feedback regarding the fast delivery and updates on your recent order. Thanks for sharing.
Grenade
Tastiest Protien Bars on the Market
My favourite place for great tasting rotein supplements. Their bars are the tastiest I've ever had.
7. helmikuuta 2026
Vastaus yritykseltä Grenade
We're happy to hear that you enjoy our protein supplements! It's great to know our bars are the tastiest you've had. Thanks for your positive feedback.
Grenade
Vastaus yritykseltä Grenade
Sorry to hear your order is delayed!
Our team have looked into your ticket and have come back to you.
Have a great weekend!
Grenade
Made a bulk order two weeks ago
Made a bulk order two weeks ago. Part of my order was missing. I have tried to contact customer services on three separate occasions but have not received any response. Very disappointing
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grenade
Hey Oliver,
Thanks for reaching out, I've looked into your ticket and have come back to you!
I apologise for the issues with your order.
Have a great afternoon.
They sent me completely wrong parcel…
They sent me completely wrong parcel and customer service has been awful. Bought loads from grenade before, going to buy from amazon next time.
14. huhtikuuta 2026
Vastaus yritykseltä Grenade
We are very sorry that the wrong parcel was sent. We appreciate your feedback and will investigate how our customer service can improve.
Grenade
Trustpilot-kokemus
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Lue lisää muunlaisista arvosteluista.
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