Great stove, quick delivery, followed up proactively to check all was ok Delivery was 2 people with pallet trolley, safely delivered into garage for us with no lifting needed by us
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I found the website very descriptive and selected the stove we wanted. The stove is as described but not yet installed. I was most impressed by the delivery. We live on a single track dirt track. Th... Näytä lisää
Yritys on vastannut
What a fantastic fire suite, absolutely love it . It was knocked down in price by 200 pounds and it was well worth it. It didn't disappoint me,makes my room really cosy with the light surround and art... Näytä lisää
Yritys on vastannut
I’ve now used GR8 Fires twice and have had a great experience both times. The service has been brilliant, delivery was really quick and the products themselves are lovely quality. Everything has arriv... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Takkaliike
- Sisustusliike
- Takkamyymälä
- Kaasunmyyntipaikka
- Olohuonekalusteiden myynti
- Liesi- ja uunivalmistaja
Yrityksen kirjoittama
Gr8 Fires is a leading UK online retailer specialising in beautiful fires and fireplaces at exceptional value. Our extensive range includes woodburning stoves, multi-fuel stoves, bioethanol stoves, electric fires, electric media wall fires, electric stoves and fireplaces. We’re proud to be home of the original DIY flat-pack media wall with integrated fire, making it easier for customers to create a stylish feature wall in their own home. At Gr8 Fires, we believe you shouldn’t have to compromise on style, quality or price. That’s why we work hard to offer a wide choice of products at competitive prices, with options to suit a variety of homes, budgets and interior styles. Our friendly and knowledgeable customer service team is here to help at every stage, from choosing the right fire or stove to answering questions about your project. We’re committed to making the buying experience simple, straightforward and enjoyable. Whether you’re creating a cosy living room, installing a new stove or designing a complete media wall, we’re here to help you create a warm, inviting space you’ll love.
Yhteystiedot
Ariane 19, B79, Tamworth, Yhdistynyt kuningaskunta
- 0121 271 0221
- sales@gr8fires.co.uk
- www.gr8fires.co.uk
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I’m happy with my electric stove
I’m happy with my electric stove. It looks good and it warms my room up well. The only slightly disappointing thing is that the flames don’t look as realistic as I’d hoped - they’re all on the back panel and the colour changes from orange to a less believable red within a few minutes. But generally it’s solid, works well and I’m happy with it.
11. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review! We're delighted to hear that you're happy with your electric stove and that it's both looking great and keeping your room warm. We also appreciate your honest feedback regarding the flame effect. Customer comments like yours are invaluable and help us continue to improve our products. We're pleased that, overall, you're happy with your purchase and that it's performing well.
Aoife
GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your review! We're delighted to hear you're happy with both the service and the product. We really appreciate your support.
Aoife
GR8 Fires
Great service and very helpful and…
Great service and very helpful and lovely delivery driver
7. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you so much for your kind review! We're delighted to hear that you were happy with both the service and your delivery experience.
Aoife
GR8 Fires
It met my expectations
6. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review! We really appreciate it and look forward to serving you again in the future.
Aoife
GR8 Fires
media wall
Ordered a media wall . It was out of stock, but was given a date for when it was available . I was kept informed by Gr8 fires and it was available on the date they said . Great service.
The media wall was easy enough to assemble. It comes in four parcels which you have to work out of them all at the same time. So you do need alot of space to get them all out in. The only downside was the valspar paint didn't adhere to the surface, so I had to sand it down and prime it .
3. helmikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your detailed review! We're delighted to hear that you were kept informed throughout the process and that your media wall arrived when promised. It's great to know you were happy with the service and found the assembly straightforward overall.
We appreciate your feedback regarding the painting process. We'll certainly take your comments on board, as customer feedback helps us continue to improve both our products and the information we provide.
Thank you for choosing us, and we hope you enjoy your new media wall for years to come.
Aoife
GR8 Fires
Great communication throughout the…
Great communication throughout the order. The delivery service was excellent and delivered on the exact day. The fret is beautiful, I needed a replacement but didn't need a brass fret, the black and brass looks very elegant. Iam so pleased with the company Gr8fires and would definitely recommend them to family and friends. The price was very affordable and the fret was packed excellently. Thank you
5. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you so much for your wonderful review! We're delighted to hear that you were pleased with the communication throughout your order and that your delivery arrived exactly as scheduled.
Your kind words about our pricing, packaging, and service mean a great deal to us. Thank you for recommending GR8 Fires to your family and friends—we truly appreciate your support.
Aoife
GR8 Fires
The package was good
The package was good, but unfortunately the carriers were very poor & the package was upside down in the lorry, hence managed to break the glass of the fire. anyway i got on the phone to a very nice lady & within mins she had it sorted out & a new piece of glass was on its way to us.
5. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review.
We're sorry the glass was damaged during delivery, but we're glad we could get a replacement arranged quickly and get everything sorted for you.
Thank you for your patience and for choosing GR8 Fires.
Aoife
GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your review.
We're delighted to hear we had exactly what you needed. We appreciate your support and hope to serve you again in the future.
Aoife
GR8 Fires
Looks the real thing.
Received the item quick with no problems.
Installed the item which is working well at the moment & looks good.
15. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review.
We're pleased to hear your order arrived quickly and without any issues. It's great to know the item was easy to install, is working well, and looks great too!
Aoife
GR8 Fires
It looks great!
Great that the fireplace was already assembled and that sold it for me! But also because it looks great and looks exactly like the picture. The delivery service was ok despite delivery being free but I would’ve paid for the courier to deliver to my living room! It was strapped on a pallet outside the door of my sheltered housing building and because of my mobility problems, I had to get someone to cut the strapping and push the 25kg box to my flat! Then dispose of the pallet!
5. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review.
We're delighted to hear you're pleased with your fireplace and that it looks exactly as expected. We're also glad the pre-assembled design made your decision easier.
We're sorry to hear the delivery wasn't as convenient as it could have been for you. We appreciate your feedback and will take your comments on board as we continue to review our delivery options.
Thank you for choosing GR8 Fires.
Aoife
GR8 Fires
Absolutely love my fire
Absolutely love my fire. Easy purchase, easy to fit and easy to use. Delivery was speedy and efficient. Highly recommend. It's perfect!
5. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your wonderful review.
We're delighted to hear that you love your fire and found the whole process easy, from purchase and installation to everyday use. It's great to know the delivery was speedy and efficient too.
Thank you for your recommendation and for choosing GR8 Fires.
Aoife
GR8 Fires
Excellent value for such a quality…
Excellent value for such a quality fire. Customer service was brilliant in helping with my order and it arrived sooner than expected. This is our second Mazona Ripley fire and we would highly recommend it.
27. huhtikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your fantastic review!
We're delighted to hear you're pleased with the quality and value of your Mazona Ripley fire. It's great to know our customer service team could help with your order and that it arrived sooner than expected.
Thank you for your continued support and recommendation—we're thrilled you've chosen a second Mazona Ripley fire!
Aoife
GR8 Fires
Crystals missing but one email and all sorted
Crystals were missing but now in their way. Website had not updated when I ordered so they aren’t actually included with this model Well packed. Delivery was when I was told. Very happy with it.
12. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review.
We're sorry for the confusion regarding the crystals and appreciate your understanding while we arranged to send them out. We have since updated the website information to make this clearer.
We're pleased to hear your fire arrived well packed, the delivery went as expected, and that you're very happy with it.
Aoife
GR8 Fires
The quality of the box was great
The quality of the box was great. Sadly the thick base meant it didn’t fit my fire but I love a challenge.
28. huhtikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review.
We're pleased to hear you were happy with the quality of the box. Sorry to hear the thicker base meant it wasn't a perfect fit for your fire, but we're glad you were able to take on the challenge and make it work!
Aoife
GR8 Fires
Excellent customer service and…
Excellent customer service and friendly, well informed staff.
14. huhtikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review!
We're delighted to hear that you received excellent customer service and found our team friendly and knowledgeable. Your feedback is greatly appreciated.
Aoife
GR8 Fires
Great business to deal with
Great business to deal with. Transaction completed smoothly and issues resolved promptly. Thanks
29. huhtikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your wonderful review!
We're delighted to hear your order went smoothly and that any issues were resolved promptly. We appreciate your kind words and thank you for choosing GR8 Fires.
Aoife
GR8 Fires
Excellent service
Excellent service, quality product.would definitely use GR8 Fires services again
25. helmikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review! We're delighted to hear you're happy with your purchase and the service you received. We really appreciate your recommendation.
Aoife
GR8 Fires
Good value.
Good value for money and quick delivery. No issues with multiple purchases.
11. joulukuuta 2025
Vastaus yritykseltä Gr8 Fires
Thank you for your review! We're delighted to hear you're happy with your purchase and the service you received.
Aoife
GR8 Fires
Very quick delivery
Very quick delivery, very easy to order and efficient staff when I needed help
27. huhtikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review! We're delighted to hear you're happy with your purchase and the service you received.
Aoife
GR8 Fires
I found it helpful to have a phone no…
I found it helpful to have a phone no to contact the company when I wanted to know about delivery the lady was helpful and gave me the information I required. The stove arrived a couple of days late but that was due to a bank Holiday.
27. huhtikuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review! We're pleased to hear you found our contact number helpful and that our team was able to assist you with your delivery enquiry. We appreciate your understanding regarding the slight delay due to the bank holiday, and we're glad your stove arrived safely. Thank you for your support.
Aoife
GR8 Fires
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