GOTO Group Arvostelua 

2 403
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Had a dealing with these guys for getting a house i’m purchasing to be surveyed. Joe & Harry on the phone are great guys, no unnecessary up selling, straight to the point with a great recommendation.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Rebecca Smith was brilliant at explaining the different types of surveys available. She clearly talked me through what was included at each level, what would be covered in the report, the level of det... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had RICS level 3 Building completed; turnaround time was very fast I think less than 3 days. Later on had a call with our surveyor - Robert Mons, who was very helpful in explaining any questions we... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Joe Sweetman was my go to person at GoTo Group and he was very helpful in handling my queries as well as explaining the entire process which was very helpful for me as a first-time buyer. Generally, I... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-huutokaupat
  2. ja myös
  3. Asuntolainaneuvottelija
  4. Kiinteistöhuutokauppa
  5. Maanmittaus

Yrityksen kirjoittama

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(2 403)

629 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Sophia was great

Sophia was great in explaining all the options and running through the differences when arranging our survey. I would recommend Sophia highly.

26. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thanks for your recommendation, great to hear how Sophia could help. Thanks for choosing the GOTO Group.

Saanut 5/5 tähteä

Great service

Lisa Heathcote really helped us every step of the way through our auction process. From the ups to the downs she was very helpful, great communication and very good at maintaining tuff situations when necessary. Overall great service & support

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

This is lovely to hear, thank you for letting us know how helpful Lisa was. Thanks for choosing the GOTO group.

Saanut 5/5 tähteä

Libby was great

Libby was great. She explained the steps to me, step by step, and the first thing she asked was if I had any concerns, which she took notes on. I asked her for her suggestion because the house was larger than expected, and she was able to advise on the best service they could provide and give me a quote over the phone without any issues. It has been a great experience, and Libby was super kind as my italian/english in this field was not teh greatest one! :)Highly recommended.

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

What a lovely review for our Libby! Thank you so much and we are delighted to have been able to advise you. Thank you for choosing the GOTO group.

Saanut 5/5 tähteä

Great service, great survey.

Had my second survey done with this group. I used Chris Regan again as I liked the job he did on my last survey and totally trust his opinion. I found his survey to be very thorough and really appreciated his honest advice. I wouldn't hesitate to use or recommend this company. Ive bought a number of properties in the past and the surveys I've had from Chris have been the best.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

We do love it when our customers come back again, thank you so much and we are pleased that Chris was able to help you once more. Thanks for choosing the GOTO group.

Saanut 5/5 tähteä

Lewis

Lewis , was amazing , great communication so polite and good for helping me out

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

We are very pleased that Lewis did a great job for you, thanks for choosing the GOTO Group.

Saanut 5/5 tähteä

A* Staff

Libby made the process so so seamless, really kind and helpful service which is massively appreciated for a first-time buyer! Highly recommend based on their lovely staff, ready to answer any questions prior to the survey!

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

We love your review - we'll take an A* thanks! Thank you for choosing the GOTO Group.

Saanut 5/5 tähteä

Thanks Ameen for the support provided…

Thanks Ameen for the support provided during the sale. Ameen always provided prompt updates and good service

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

We are delighted that Ameen supported you so well through your sale, thanks for choosing the GOTO Group.

Saanut 5/5 tähteä

Really helpful andf insightful

Robert Mons conducted the survey which was incredibly thorough and helpful. I wanted to ask a few questions afterward and Robert was incredibly generous in spending 45mins one evening talking me through the key points. His 30 years of construction experience provided practical and insightful understanding to the issues I am inheriting with the new house.

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thank you so much for your review, the opportunity to talk to the actual surveyor about the property is invaluable and its great to hear that Robert did such a good job for you. Thanks for choosing the GOTO group.

Saanut 5/5 tähteä

Immediate service

Very fast response to a request for a survey. Ryan provided lots of useful information on which survey would be best for the property we're interested in and didn't try to up-sell.

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thanks for your review, we are so pleased that Ryan could help you. Thanks for choosing the GOTO Group.

Saanut 5/5 tähteä

Great company to work with

Great company to work with. Very efficient and Lisa kept me informed stall times and was very helpful

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

We are so pleased to hear that we made it nice and easy for you. Thanks for choosing the GOTO Group.

Saanut 4/5 tähteä

I have received very quick response and…

I have received very quick response and highly recommend with Ryan Pervez as I got a big discount with him.

I personally like their service.

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thanks for your review, we are pleased that we could help and thanks for choosing the GOTO group.

Saanut 5/5 tähteä

Excellent service from Ameen

Excellent service from Ameen. Kept updated throughout the sale of my property.
Explained everything clearly to me. Very pleased to have dealt with him, very friendly & efficient 😄

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Ah that's a lovely review for Ameen, thanks for letting us know what a great job he did and thanks for choosing the GOTO group.

Saanut 5/5 tähteä

Nothing but praise! Incredibly satisfied.

Ryan Pervez helped me book two surveys for two different properties through the course of my search for a property in West London. I have nothing but praise for the excellent level of service he has provided - from detailed explanations answering any questions I had as a first time buyer about the types of surveys and areas covered by each level, to consistently following up and making himself available over the telephone, text and email to fit around my busy schedule, his service and input made the experience of arranging my Home Valuation Surveys incredibly smooth. He comes with my strongest recommendation for anyone seeking a reliable contact to enable the survey process.

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thanks Riya - what a lovely review for Ryan and our team. We are pleased to hear how easy it all was and thanks for choosing the GOTO Group.

Saanut 5/5 tähteä

Highly recommended

This is my first experience of dealing with this company and what a pleasure it has been. From the very beginning of the house buying process they have been efficient, helpful and informative. A special mention to Property Consultant Ameen Simon who has been extremely professional in guiding me through the purchasing process and providing all the information needed in a timely manner. With his help, I had my purchase bid accepted and sale agreed within a few hours! Thank you.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thank you for your kind review, we do appreciate it and are so pleased to hear that Ameen did such a great job. Thanks for choosing the GOTO group.

Saanut 5/5 tähteä

Property survey

Lewis and Jamie were very responsive and made sure the process of booking my property survey was quick and efficient. I highly recommend the GOTO Group for conducting your property survey.

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thank you for your review, we are pleased to hear that our lovely team could help you.
Thanks for choosing the GOTO group.

Saanut 5/5 tähteä

Lucy great Service

Lucy was very friendly and her correspondence was clear. She actioned my request in a timely manner and was very helpful and polite.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

Thanks for your review and we are so pleased Lucy could help. Thanks for choosing the GOTO group.

Saanut 1/5 tähteä

Very disappointed with the service…

Very disappointed with the service received. I paid for a Level 3 Survey expecting a detailed assessment that would help me understand the condition of the property and the likely extent of any repairs required.

Instead, much of the report consisted of generic observations and recommendations to seek further specialist investigations. This left me having to commission additional inspections and obtain further advice to establish the true condition of the property and the work required.

In my opinion, the report lacked the level of property-specific detail, clarity and insight I would expect from a Level 3 Survey. Large sections felt generic and could easily have been applied to countless other properties with only minor amendments. I was left with the impression that the report had been written to minimise liability rather than provide meaningful guidance to a prospective purchaser.

Based on my experience, I would avoid using GOTO Surveyors.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
GOTO Group-logo

Vastaus yritykseltä GOTO Group

We have noted your review and as you are aware we have previously responded to you in detail through our internal complaints handling process. You were provided with example reports in advance, and the Level 3 Home Buyers report provided to you was a bespoke report with in excess of 100 pages and contained over 60 photographs of the property inspected. The survey was conducted by our professionally qualified surveyor with over 25 years of experience, and the report was completed in line with RICS guidance. The property required extensive modernisation and, in such circumstances, it was appropriate to recommend further specialist investigations with advice that further issues may be encountered which may lead to reconsideration. Following your further complaint to The Property Ombudsman we note that they also have not upheld your complaint and closed their file. We are sorry that you remain dissatisfied with the service provided and wish you well for the future.

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