Visited Taunton's Go Outdoors store looking for a pair of walking boots. JONATHAN assisted me with his knowledge and expertise on the various brands and fittings. Nothing was too much trouble for him.... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I has helped by 4 Go Outdoors employees across Taunton (3) and Bristol (1) and everyone was fantastic to a tee. I ended with the product I wanted and where another needed to be returned and refunded a... Näytä lisää
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I visited Go Outdoors to purchase some items to prepare my household in the event of an emergency i.e. extended power cuts. Alex helped me source what was on my list, and gave excellent help and pro... Näytä lisää
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I went in to try and find a replacement camping gaz fitting, which turned out to be too old fashioned to replace :( I was directed to the right place to look by a very helpful staff member (whos nam... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Taunton
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, Yhdistynyt kuningaskunta
- 01823 792992
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Service was great
Service was great. Came to replace mine and daughters walking boots. Met James who was a huge help. Nothing was too much trouble and he was able to accommodate and support us in making a great choice. Didn't mind at all when my daughter wanted to try on 5 different pairs to see which ones she preferred.
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Went in to exchange a tent for a…
Went in to exchange a tent for a different model, and bought a roof box also, all staff very helpful and Alex and Ross helped with getting the larger purchases to my car which I would have struggled with on my own. Great service and friendly staff.
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Alex was brilliant!
Alex was brilliant, so so friendly and helpful!!
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Johnathan served me and helped me to…
Johnathan served me and helped me to buy a new pair of walking boats for dog walking. He didn’t try to push me into any particular pair and he was knowledgeable about quality and price points. He listened carefully and I am very happy with my purchase.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Needed walking boots for my children
Needed walking boots for my children, where James was so helpful, giving us tips to get the right boots, and advice on getting the correct size. Very patient whilst my wife tried on a number of different boots, in varying sizes.
Left with 3 pairs of perfectly fitting and suited boots.
Thanks
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great shop, great Staff !!
Went in looking for a new pair of hiking boots, James helped me and was very knowledgeable, A real merit to the company. Helped me pick out the right boot without feeling like he was flogging the most expensive one and was actually helping me choose to my need's. Every employee I interacted with was friendly and helpful.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Above and beyond customer service
We went into grab some fishing gear not really having any idea what we needed. Their fishing guy was on holiday but Jamie stepped up even though he was just as knowledgeable as we were. Jamie’s customer service was fantastic and he did everything he possibly could so we could go away with everything we needed. He even messaged the fishing guy, who was on holiday, who even replied and helped as much as he could. Thank you fishing guy for taking the time on your holiday to help us out! Jamie was very friendly and very helpful and is a credit to the company. Thank you Jamie!
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Went in to buy new walking boots and…
Went in to buy new walking boots and was helped by Jonathan. He helped me choose the best boot for my budget and needs and even let me try on different types of boot to get an idea of how comfortable each pair were. All the staff were friendly and approachable. Impeccable service by all especially Jonathan!
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jonathan’s help with sorting the right…
Jonathan’s help with sorting the right Nordic walking poles was very good and many many thanks.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Well done Jonathan !
Jonathan was very patient and helpful when trying different boot sizes and sock commination to find the best fit.
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very good trip to Go Outdoors
Very good trip to Go Outdoors. Alex was very helpful with finding everything we needed and went above and beyond what was expected!!!
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Went not knowing best type of walking…
Went not knowing best type of walking shoe to buy replacing the ones giving me blisters currently. Jonathan’s advice and help sorted the right pair to buy.
Excellent service.
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service provided by Jonathan…
Excellent service provided by Jonathan when buying some new sandals.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Still waiting for delivery to store…
Still waiting for delivery to store since 11th August. Estimated collection was the 18th August. No email received confirming delay or any form of update.
14. elokuuta 2026
Vastaus yritykseltä GO Outdoors - Taunton
We're very sorry that you did not receive any communication regarding the delay to your order. We understand how frustrating it is to be left waiting without an update, and we apologise for this oversight.
Having reviewed your order, we can confirm that it is now available for collection from your selected store. You should have received confirmation once the order was ready, and we're sorry if this was not communicated clearly during the delay.
We appreciate your patience and the feedback you have provided, as it helps us identify where we need to improve our communication with customers.
Kind Regards
GO Outdoors Customer Car
Dan the till man was the nicest guy…
Dan the till man was the nicest guy I’ve ever met, he helped with my tent and blow up bed. Behind all of that he saved my cat from a fire. GIVE THIS MAN A PAY RISE
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Dan the till man was throughly helpful
Dan the till man was throughly helpful, he’s helped me find the right tent and helped me massively. Excellent service from Dan, he deserves a raise ASAP
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
James was absolutely brilliant!
James was absolutely brilliant at helping us find the right walking boots for what we needed, he was thorough in finding us the best style and type which would benefit us specifically for the jobs we were doing and new when and how we needed to care for them to keep them in good quality, he spent as long as we needed with us, for us to leave with the boots, insoles and laces! We’d definitely come again, his customer service was exceptional!
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Staff in Taunton Somerset are great
Staff in Taunton Somerset are great. The men on the shop floor went to the trouble of going upstairs for me so I didn’t have to (I have disabilities). Friendly, knowledgeable and efficient. A few days before I’d purchased a tent and the same man who went upstairs this time carried the tent out to the car for me.
10. elokuuta 2026
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff
Only 1 negative was a windbreaker thought was £10 turns out was £45 😳 didnt realise until got home
May return
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great store
Great store, well laid out. Very approachable staff! Thanks Ross for the information on the jet boil - it's gonna make the world of difference at our festival!
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Taunton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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