Evie & Sam were excellent in dealing with me as an 85 year old trying to choose a pair of trainers. They were patient and efficient. I signed up as a Member and will probably go again. Pity that H... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaNewborough 84-85, YO11 1ET Scarborough, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Online ordering for Click & Collect at my local store was very easy. However when I hadn't heard anything about collecting my order after a week, I rang the store who confirmed that my order had been... Näytä lisää
Yritys on vastannut
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting dow... Näytä lisää
Yritys on vastannut
Ive been into Go Outdoors today and been thoroughly well looked after by M Hayle Bei, made my visit easy, nothing was too much trouble, the staff here are fabulous. Its nice to feel like a valued c... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Scarborough (Express)
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Newborough 84-85, YO11 1ET, Scarborough, England, Yhdistynyt kuningaskunta
4,6
Erinomainen
114 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Usual great fast service
Usual great fast service, easily manoeuvred website and quick delivery with quality goods
28. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Really helpful
Visited twice in two days and the two ladies that helped my son and I with shoes couldn't have been more helpful.
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Perfect service easy online ordering…
Perfect service easy online ordering fast delivery
27. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Not happy with the pricing in your…
Not happy with the pricing in your store, lulls you in to thinking about item is £4 or 2 for 1, get to the checkout and it's double, it's only that price for members, which I hasten to add, you have to pay £5 for the privelidge, very misleading and for those that say it's on the ticket, it's in tiny writing and on a shelf that I had to stand on tip toes to reach, so could see that, won't be returning.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Prompt and helpful service
Prompt and helpful service in the Scarborough store as always.
6. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Aimee served us in Scarborough shop we…
Aimee served us in Scarborough shop we were buying hiking boots and she was very kin, patient and helpful with sizing and brands etc.
Thank you
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Today we were served by a lovely guy…
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting down a missing shoe!). Thank you so much David for your brilliant service.
Would highly recommend!
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Refund for items was swift and with no…
Refund for items was swift and with no extra costs for me
1. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Sam was brilliant with my son and super…
Sam was brilliant with my son and super friendly
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Excellent Service
My partner and I went into the store to purchase some new walking boots. The sales assistant Evie was super helpful, getting out about 10 different styles and sizes for us to try out. Nothing was too much trouble, she was super helpful and knowledgable and made a real effort to get us exactly what we needed.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Syrona was attentive & helpful in…
Syrona was attentive & helpful in choosing the correct sandals for hiking
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Good range of well priced products.
Good range of well priced products.
Excellent service from David and Sam
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Sam was excellent
Sam was great and remembered us from last October when she put some trainers to 1 side for us.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I have not had notification that this…
I have not had notification that this has arrived in store so obviously cannot comment on product. Presumably the it em is waiting for me to collect
6. maaliskuuta 2026
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great service from everyone at the store.
We were on holidays and visited Scarborough for the day. I was looking for some new walking boots and we came across GO. We’ve been members before and visited the Cardiff branch before it closed. I must say David who served us was great and so was all of the other staff at the store. We were allowed to leave our purchases behind the counter as we didn’t want to carry the large bag around with us whilst we walked around sightseeing. Great service.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Online purchase returned to store
I ordered online but needed to return the item as it did not fit, returned to my local store and the service was great. I purchased the next size up in store.
17. helmikuuta 2026
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Sam and Syrona were both very helpful…
Sam and Syrona were both very helpful and full of knowledge. Even though my experience of trying to log in to the website with usernames and passwords befuddled me, Sam scanned my membership card and it immediately came up with the details I’d already been entering on the website, and accepted me.
It ended very well with me making several purchases directed to by Syrona.
Thank you very much ladies. You made my trip to Scarborough worthwhile.
I’ll be back!
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Sam was very helpful and extremely…
Sam was very helpful and extremely patient in helping us purchase the most suitable items for us
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service, hard to beat!
I had the distinct pleasure of being looked after by a young gentleman named David earlier today. He was extremely helpful and attentive without my feeling as though I was being smothered. He is a credit to your organisation in my opinion.
4. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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