Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Näytä lisää
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Sijainti
Vaihda sijaintiaUNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
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James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Näytä lisää
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Two incredible bargains. A down gilet, I don't think you can beat down for warmth at very low weight. Secondly I was fortunate having small feet to pick up a pair of fabric walking boots at an amazing... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Horsham (Express)
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Yhdistynyt kuningaskunta
4,6
Erinomainen
333 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I was assisted by Georgia who helped me select the perfect pair of walking shoes
I was assisted by Georgia who helped me choose a pair of walking shoes. I visited the store on a Saturday and a Sunday because I usually have real difficulty getting the correct fit. She had a good understanding of what was on offer in the store and selected a number of products that fitted the bill.
Georgia was very patient with me, as I tried on a number different makes and width fittings. Finally settled on the perfect pair of shoes on the Sunday without being rushed at all even though it was getting close to the closing time of 4pm.
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Huge range of brands
Such a large selection of brands of waterproof jackets in the Horsham store. Very pleased to have such a choice.
17. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff were amazingly helpful and we…
Staff were amazingly helpful and we were able to get what we required
12. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff who pointed me in the right direction when buying a day pack. I settled on an Osprey after being told the pros and cons of different makes.
10. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience
The store was well laid-out and well stocked. The staff were very friendly and helpful
8. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I was looking for dehydrated meals for…
I was looking for dehydrated meals for camping, choice was poor and they were in a box on the floor so i think you could stock more varieties.
Other than that a good selection of outdoor equipment.
5. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Very good customer support
In terms of staff Enya was very helpful. The prices are good and there is a wide selection of clothing.
31. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
The one man kayak I bought is excellent…
The one man kayak I bought is excellent value & pretty good to use as well. The instructions for inflating it are awful, but we figured it out & now it’s easy! It’s more difficult to deflate than to inflate! The pump is excellent & very quick to inflate.
12. elokuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Aaron was very helpful & knowledgeable…
Aaron at the Horsham store was very helpful & knowledgeable when we were looking to purchase hiking boots/shoes
3. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A friendly and helpful team
The staff in the Horsham store are great - they’re friendly and have given me good advice every time I’ve visited. In my most recent visit I was looking for a day rucksack for hiking and I was given helpful advice on the options available and alternatives I hadn’t considered. I’ve ended up with a rucksack that fits perfectly and has everything I need. Thank you.
27. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
An enjoyable experience with very good…
An enjoyable experience with very good customer interaction.
12. heinäkuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
The knowledge we received whilst…
The knowledge we received whilst looking at sleeping bags on first visit was fantastic and we ended up buying a membership card and loads of camping gear for Girl Guides
4. heinäkuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable staff
Very knowledgeable staff, especially Ben. I needed a backpack and haven’t really used one for overnight walks before. Ben explained the differences between men’s and women’s backpack design, helped me select the right size for my trip, packed it with two tents and made me try walking with it so he could adjust the straps to fit me. He spent time explaining what all the different straps were for and helped me judge what was right for me.
Such excellent service from knowledgeable staff. Add to that the Club Member discounts and I left the shop very happy!
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Advice on tent
Enya was very helpful in advising me on selecting a tent. She had good first hand knowledge from her experience and was able to tell me which was more lightweight and suitable for my needs. Delighted that the tent I chose withstood the heavy rain
1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
I was served by Georgie (think thats her name) this morning after a horrible night camping with a broken blow up bed.
She was cheerful, welcoming and super helpful.
Just what I needed this morning.
Thank you so much. Georgies customer service is excellent and she really put a smile back on my face
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent
Excellent, lots of help and patience with no pressure served by Jakub
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
Great service. Got product we wanted when we wanted. V. helpful staff.
21. toukokuuta 2025
Vastaus yritykseltä GO Outdoors - Horsham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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