Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaSouth Street 3, DT1 1BL Dorchester, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wo... Näytä lisää
Yritys on vastannut
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Näytä lisää
Yritys on vastannut
Although my preferred choice was not available in my size, Amy was patient and knowledgeable. She was able to find a suitable alternative amongst the sale items, which also saved me a few pounds.
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Dorchester (Express)
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
South Street 3, DT1 1BL, Dorchester, England, Yhdistynyt kuningaskunta
4,9
Erinomainen
263 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Shopping Experience
Shopping was made easy, with the help of the staff. Great selection of clothing available.
Ellie was most helpful, thaNKYOU.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
So good to be served by Ellie who had a…
So good to be served by Ellie who had a great sense of humour and excellent knowledge of the products. The whole shopping experience was a pleasure.
Thanks Ellie
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Store was well laid out easy to find…
Store was well laid out easy to find goods Great value for money and helpful staff
Amli-le served us checked stock for sizes was thorough and great service provided thank you
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent advice from an experienced…
Excellent advice from an experienced hiker, thanks to Ezra and the Dorchester team. Very happy with my new merrell speed strike 2 hiking boots.
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. Ellie who served us sorted everything out including membership of Go Outdoors. Great service. Will definitely go back.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great shop
Great shop, extremely helpful staff.
They hold good stock levels of essential kit.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Always shop local
As unusual exceptional service and great value.
Heidi is awealsome 😀
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Heidi
Heidi, was lovely running up and down the stairs for us! Sorted all the relevant discounts too! :)
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The best of Dorchester
Gosh, everyone in Dorchester has been so friendly and helpful, but the staff at go outdoors top the lot. Special thanks to Amu -Le who went above and beyond. Much appreciated thank you
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Good Advice
Went into the store to look for a pair of walking shoes.
Received good advice and bought the perfect pair for a reasonable price.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Heidi knew exactly what I needed to…
Heidi knew exactly what I needed to help me clean my winter waterproofs. She was very helpful and friendly. Thank you 😊
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
First class helpful service
First class helpful service. Got exactly what I needed.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff
Knowledgeable and helpful staff, who were able to sort an issue with my membership card. Great walking shoes at an enticing price.
4. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Heidi asked what help we needed
Heidi asked what help we needed, I wanted boots for fishing beach not expensive walking that I have already. Heidi advice and knowledge when nothing quite fitted (I needed narrow fitting) sorted with lovely pair so comfortable.
Thankyou Heidi we will be back 😊
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful on the telephone
11. helmikuuta 2026
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Duncan was very helpful and found…
Duncan was very helpful and found exactly what I needed
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Heidi although busy was very helpful
Heidi although busy was very helpful, thank you, feeling pleased with my purchase
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Help and advice
I popped in to ask about advice on emergency camping stoves, lights and torches. Duncan was fabulous - he listened to my situation, advised on various products with excellent knowledge, yet did not come across as ‘pushy’.
I came away very satisfied and with exactly what I needed at a very reasonable price. Thank you
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I wanted to purchase a pair of fleece…
I wanted to purchase a pair of fleece gloves at the Dorchester store on Dec 29th .I chose a pair of Peter Storm gloves in Navy which had a price of 6.97.once at the till I was advised that the price was in fact 10 pounds unless I purchased a members card for and addl 5 pounds? I queried the illustrated price with the assistant and she advised the higher non member price was shown on the pricing label -however on inspection the low price was in bold numbers but if the price of 10 pounds was on the price display I could not see it-the glove were hung at floor level so unless in kneel on the floor i was never going to see it. Also I did not see any mention of the members card which has to be purchased on the display. I wanted the gloves so paid 10 pounds -however I do feel there has to be more clarity in the pricing displayed on your price tags as you surely do have a duty of clarity to inform customers of the varying pricing structures and the higher non member price must be the main price shown? Any notice of having to purchase a product at the price shown would incur an addl 5 pounds charge for a membership card was not clearly displayed.
It is misleading and surely not a transparent trading standard to adopt? I would be interested in your response as the assistant advised that the pricing displays were the responsibility of the head office?
Thank you
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Ellie at the Dorchester location was…
Ellie at the Dorchester location was very helpful and friendly.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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