I went in today looking for walking trousers. Sara helped me find trousers of the right length for me, that was really helpful as I didnt have my glasses. Sara also advised me on waterproofs and helpe... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... Näytä lisää
Yritys on vastannut
No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Näytä lisää
Yritys on vastannut
We visited the store to buy a pair of walking shoes. I cannot recommend Kane enough. He was incredibly patient yet very helpful even though I was an extremely picky customer! (Why are women’s walking... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Cambridge
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Yhdistynyt kuningaskunta
- 03443 876771
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Joe gave me great advice on a jacket…
Joe gave me great advice on a jacket for myself and my son today!
19. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent experience
Excellent experience at the Cambridge store when Joe helped me chose sportswear. Joe was super helpful and guided me on styles & sizes to suit; he listened to my colour choices and was able to show me around the store. I liked that Joe highlighted sales and discounted items so l felt l got really good value for money. Well done! Great work, great team will definitely be back.
7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff, at least 4 different staff helped us find things and made recommendations. Will definitely return.
14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Ross was an excellent help on footware…
Ross was an excellent help on footware and tills ! Lucas and crisis help also with my transaction. Overall great team and brands.
14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Absolutely brilliant service
Absolutely brilliant service! I ordered online to pick up and pay in store, so that I could pay cash. It arrived promptly, staff rang me to discuss my order, and when I arrived to pick it up, the staff were extremely helpful and knowledgeable when I wanted to change items in my order.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The best customer service in Cambridge
Visited this store today as I know my partner is a outdoor lover. I asked the gentleman upstairs to for his help deciding on what to get and I was extremely happy with his assistance. He answered all my questions and helped me to choose the best gift for my partner.
I will definitely return and recommend this shop to family and friends.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Chris is incredible
We went to buy shoes and a pack for hiking, Chris was absolutely incredible in helping us. He is incredibly knowledgeable and we were so grateful for his insights and knowing about everything we needed to know to make decisions in our purchases.
5. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Veronika was brilliant!
Veronika was brilliant!
I needed a carry case for a sleeping mat as we had lost ours. She gave us one that a previous customer had left there as they didn't need it. It save me buying a whole new sleeping mat. Thank you so much! Above and beyond.
22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
We had a really helpful experience…
We had a really helpful experience today - Veronika was very knowledgeable about all of the camping products. Thank you very much!
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly, helpful staff
We are new to fishing, but had booked a last minute fishing trip. Felt completely out of our depth, but James gave us fantastic advice on budget friendly gear. Thanks so much for all your help and patience, was really appreciated!
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I found the music very distracting but…..
I found the music very distracting, it prevented me from thinking clearly. So, I asked the staff if they would switch it off for a few minutes. They did so. Consequently, I was able to select a Berghaus jacket and four pairs of Bridgedale socks in record time. If the music had been left on I would have left the store without making a purchase. Thank you guys!
3. kesäkuuta 2025
Vastaus yritykseltä GO Outdoors - Cambridge
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Fabulous store with great staff
Fabulous store with great staff. Drew was so knowledgeable about what was needed for the DofE expedition and took me to the different parts of the store to find all the items that I needed. Super Experience! Go Outdoors are very lucky to have him!
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and informative about…
Really helpful and informative about lots of different areas of carp fishing
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Product ready for collection on…
Product ready for collection on arrival, paid at desk & was in/out in 5mins✅
4. kesäkuuta 2025
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
So easy to shop here.
I was met and greeted at the door by staff and directed to where my order should be collected upstairs. Staff had my product ready for collection and carried it down stairs. The staff assisted me at the till with updating my membership and card and even told me about my further NHS discount.
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Another great shopping experience
Another great shopping experience at Go Outdoors Cambridge. Thank you to Ryan who was really helpful and friendly today, providing excellent customer service and advice and I appreciated his patience with my endless indecision on which trainers to buy (readers - i bought both pairs 😆). Really happy with my purchase and experience in store 😀
23. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Amazing staff
Amazing staff, so helpful, patient and friendly. Helped me and my baby find everything we needed, take things down to the till, pack everything and even out to the car! Thank you so much Veronika, Alex and Richie!! :)
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service from James
Great service from James - helped me to choose a sleeping bag for my godson. All staff really welcoming and helpful
15. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Alex was very helpful
Alex was very helpful In helping us find my son his equipment for a DofE expedition.
10. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Bought water bottle go home filled with…
Bought water bottle go home filled with water doesn’t work will. Have to return it
8. toukokuuta 2025
Vastaus yritykseltä GO Outdoors - Cambridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
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